Hotel Indigo York, an IHG Hotel puts you in a great location, within a 15-minute walk of Shambles and York Minster. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. The helpful staff and breakfast get great marks from fellow travellers.
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Off-site parking within 0.1 mi (GBP 16.00 per night)
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Working away
Business centre
Meeting room
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 2015
Safe-deposit box at front desk
Banquet hall
Accessibility
Lift
Lift door width (centimetres): 89
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant
Room amenities
Be entertained
32-inch TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Designer toiletries
Hairdryer (on request)
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Deposit: GBP 50.00 per accommodation, per stay
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 20.00 per person
Safes in guest rooms can be used for an extra charge
Parking
Parking is available nearby and costs GBP 16.00 per night (656 ft away)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Indigo York
Hotel Indigo
Indigo York
Hotel Indigo York
Indigo York, An Ihg Hotel York
Hotel Indigo York an IHG Hotel
Hotel Indigo York, an IHG Hotel York
Hotel Indigo York, an IHG Hotel Hotel
Hotel Indigo York, an IHG Hotel Hotel York
Frequently asked questions
Does Hotel Indigo York, an IHG Hotel offer free cancellation for a full refund?
Yes, Hotel Indigo York, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Indigo York, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Hotel Indigo York, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM.
What's the area around Hotel Indigo York, an IHG Hotel like?
Hotel Indigo York, an IHG Hotel is in City Centre, a short 6-minute walk from Shambles and 12 minutes' walk from York Minster. Travellers say that the area is walkable and good for shopping.
Hotel Indigo York, an IHG Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
12 January 2025
January in York.
Another great stay in a well placed hotel. Well decorated and great service. A little noisy because of fans outside bedroom window but nothing to worry too much about.
David
David, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 January 2025
Stuart
Stuart, 1-night trip
Verified Hotels.com guest review
4/10 Fair
8 January 2025
Very average. Expected more from a hotel Indigo. Also, no points added to account after staff told me they'd add them.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 January 2025
Overnight stay in York
We had a really lovely stay. Very nice hotel and staff. Conveniently located in the old town. Close enough to walk to all the main city attractions.
Martin
Martin, 1-night trip
Verified Hotels.com guest review
8/10 Very good
5 January 2025
Shaun
Shaun, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 January 2025
Alan
Alan, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
3 January 2025
Great room and location, only fault I could find was the noise from the aircon units. I would opick a room on the outer side of the building if i was to stop again.
Paul
Paul, 2-night trip
Verified Hotels.com guest review
2/10 Poor
31 December 2024
Just so much wrong with this room
Given a room over restaurant fans, very noisy. Complained & assures they would stop. They didn't.
Plumbing fugal night.
I expect better from this hotel, as stayed with them all over the country & this stay was terrible
Ian
Ian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 December 2024
Great location, really good hotel, will definitely go back..no issues at all
Roy
Roy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 December 2024
Clare
Clare, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 December 2024
Richard
Richard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 December 2024
Excellent room, excellent breakfast and excellent position for exploring the city
Ian
Ian, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 December 2024
Excellent
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 December 2024
Leanne
Leanne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2024
Nigel
Nigel, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
16 December 2024
Friendly and helpful staff food could but wa a bit cold
Bed was a bit too hard for my liking
Tea tasted funny not sure if was the water ??
But otherwise very nice hotel
Lesley
Lesley, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Elaine
Elaine, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 December 2024
Amy
Amy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Great hotel for location and excellent standards.
warren
warren, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 December 2024
A wonderful room with great staff
We were given an amazing festive room, wonderful touches that absolutely made the visit special. A huge thank you to all the staff
Gina
Gina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 December 2024
greathotel
great hotel short walk from the center of wonderful York
Lynn
Lynn, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
Lovely hotel room
The hotel room was lovely but I did pay extra for it as it was for my birthday.
Cheryl
Cheryl, 1-night trip
Verified Hotels.com guest review
8/10 Very good
8 December 2024
Really enjoyed the stay. Breakfast choices were excellent. The location was suitable for both the city centre and also the York Barbican enabling us to walk everywhere.