Overall we had an excellent 4 night stay. Only disappointment was, on Tues 15th, we were having an early tour, so my husband went to the store to buy water (6:30a.m), however it was closed. I asked front desk, Oleh, if I could buy a water (from the hotel ) since my hubby is diabetic & there was none in the room. He responded that only 1 bottle is provided for the entire stay & that he couldn't give or sell me water, that I had to buy at store. I again explained it was closed & re-mentioned hubby being diabetic. His answer was still, "sorry, no." I chanced it, went to the hotel's restaurant, explained the situation & asked to buy water. Gentleman didn't hesitate & provided me a bottle. Lifesaver & big thanks to him.