10/10 Exceptional
1 December 2024
Amazing hidden gem!!!!
This hotel is just wonderful, the best hotel we ever stayed at. Even comparing with hotels in the US this one is far the best. The staff is extremely friendly and helpful. The property included a small and comfortable bus with the best bus driver, so nice and friendly, he took us to center of Florence. We did not have to drive there. The breakfast was amazing. The ladies at the breakfast area were all the time smiling and replenish all the breakfast items all the time, making sure nothing is missing. The reception greeting was amazing, we felt very well received, the lady showed us all the hotel areas.
This hotel is a hidden gem. The beautiful view from our room and the gardens they have that you can walk around any time you want. Olive trees, the pines trees and the view of the hotel is just unique. The restaurant food was so good and they gave us free champagne to celebrate our anniversary that I mentioned in the reservation, they made us feel so special at dinner time.
Our room was extremely clean and they made our bed, changed towels and cleaned while we were out.
I highly recommend this hotel. Amazing amazing amazing!!!!
Monica
Monica, 2-night trip
Verified Hotels.com guest review