20th Street, Dubai Healthcare City, Bur Dubai, Dubai, 5668
What's nearby
Dubai Creek - 2 min drive
BurJuman Mall - 5 min drive
City Centre Deira - 6 min drive
Dubai World Trade Centre - 6 min drive
Dubai Festival City Mall - 7 min drive
Getting around
Dubai (DXB-Dubai Intl.) - 13 min drive
Sharjah (SHJ-Sharjah Intl.) - 33 min drive
Dubai (DWC-Al Maktoum Intl.) - 48 min drive
Health Care City Station - 8 min walk
Oud Metha Station - 21 min walk
Airport shuttle (surcharge)
Shopping centre shuttle (surcharge)
Restaurants
Market 24 - 2 min walk
Bijou Patisserie - 12 min walk
Eve Penthouse & Lounge - 4 min walk
Seville's - 11 min walk
ستاربكس - 6 min walk
About this property
Hyatt Regency Dubai Creek Heights
Hyatt Regency Dubai Creek Heights features a rooftop terrace and puts you a short five-minute drive from Dubai Creek and BurJuman Mall. You can visit the spa to be pampered with deep-tissue massages, facials or hydrotherapy, and La Tablita, one of 2 restaurants, serves Mexican cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar and a fitness centre. Fellow travellers say great things about the helpful staff and overall property condition. The property is only a short walk to public transportation: Health Care City Station is 8 minutes away.
Check-in start time: 3 PM; check-in end time: 3 AM
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Supervised childcare*
Children's club*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Electric vehicle charging point on site
Transfers
Airport shuttle (available 24 hours)*
Off-site
Shopping centre shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast each morning (surcharge)
2 restaurants
3 bars/lounges
2 coffee shops
Poolside bar
24-hour room service
Snack bar/deli
Travelling with children
Children's club (surcharge)
Children's pool
Supervised childcare (surcharge)
Lifeguard on-site
What to do
Golfing
Working away
Business centre
Computer station
Conference centre (34445 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bike storage
Pool loungers
Pool umbrellas
Facilities
Built in 2015
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
Fitness centre
2 outdoor pools
Arcade/games room
Bike parking
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Local culture and ecosystem education
At least 80% of lighting from LEDs
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Room amenities
Be entertained
IPod docking station
LCD television
Premium TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Turndown service
Alarm clock
Free cot/infant bed
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Deep-soaking bath
Separate bath and shower
Rainfall shower heads
Bidet
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Free bottled water
Cookware, dishes and utensils
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
NYSA Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.
Dining
La Tablita – This restaurant specialises in Mexican cuisine and serves lunch and dinner.
Sufra – This restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
Market24 – This delicatessen specialises in international cuisine. Open daily.
Eve Penthouse & Lounge – This rooftop bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open selected days.
Fees & policies
Refundable deposits
Deposit: AED 200.00 per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: AED 20.00 per accommodation, per night
New Year's Eve (31 December) gala dinner per adult: AED 1200
New Year's Eve (31 December) gala dinner per child: AED 600 (from 6 to 12 years old)
Optional extras
Buffet breakfast is offered for an extra charge of approximately AED 130 for adults and AED 75.00 for children
Airport shuttle service is offered for an extra charge of AED 207 per vehicle (one way)
Shopping centre shuttle service is offered for an extra charge
Renovations and closures
The following facilities or services will be unavailable from December 10 2024 to January 31 2025 (dates subject to change):
Children's club
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Rollaway beds are available for AED 122.0 per day
Children's club access is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 6:30 AM to 10:00 PM
Children under 18 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and cash.
Also known as
Hyatt Regency Dubai Creek Heights Hotel
Hyatt Regency Creek Heights Hotel
Hyatt Regency Dubai Creek Heights
Hyatt Regency Creek Heights
Hyatt Regency Dubai Creek Heights Hotel
Hyatt Regency Dubai Creek Heights Dubai
Hyatt Regency Dubai Creek Heights Hotel Dubai
Frequently asked questions
Does Hyatt Regency Dubai Creek Heights offer free cancellation for a full refund?
Yes, Hyatt Regency Dubai Creek Heights does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Regency Dubai Creek Heights?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 6:30 AM to 10:00 PM.
Are pets allowed at Hyatt Regency Dubai Creek Heights?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hyatt Regency Dubai Creek Heights?
Yes, there's free self and valet parking. Electric car charging is available.
Is an airport shuttle service offered by Hyatt Regency Dubai Creek Heights?
Yes, an airport shuttle is available. The charge is AED 207 per vehicle one way.
What are the check-in and check-out times at Hyatt Regency Dubai Creek Heights?
Check-in start time: 3 PM; check-in end time: 3 AM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Hyatt Regency Dubai Creek Heights and nearby?
Hyatt Regency Dubai Creek Heights has 2 outdoor pools, 3 bars and a spa, as well as a steam room and an arcade.
Are there restaurants at or near Hyatt Regency Dubai Creek Heights?
Yes, there are 2 on-site restaurants, featuring al fresco dining and Mexican cuisine.
Does Hyatt Regency Dubai Creek Heights have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Hyatt Regency Dubai Creek Heights like?
Hyatt Regency Dubai Creek Heights is in Bur Dubai, a short 8-minute walk from Health Care City Station and 13 minutes' walk from Wafi City Mall.
Hyatt Regency Dubai Creek Heights Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
21 December 2024
Wasim
Wasim, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 December 2024
Inderpreet
Inderpreet, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
11 December 2024
Irena
Irena, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
Grzegorz
Grzegorz, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
Claire
Claire, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
Claire
Claire, 2-night trip
Verified Hotels.com guest review
6/10 Good
26 November 2024
Stephen
Stephen, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 November 2024
Conor J.
Conor J., 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 October 2024
Good stay
It was a good stay there beside us needing to contact them few times for TV issues. We weren’t able to connect our phones to the TV to watch netflix or youtube.
Aman
Aman, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 October 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 October 2024
Philippe
Philippe, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 September 2024
Kirsten
Kirsten, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 September 2024
It was ok
Delphene Antonnette
Delphene Antonnette, 3-night trip
Verified Expedia guest review
10/10 Exceptional
19 September 2024
Mario
Mario, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 September 2024
As always, staff and facilities were clean and comfortable and breakfast was wonderful. For the second time check-in was problematic at first, but after a flurry of producing e-mail reservations the issue was resolved.
Jean
Jean, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 September 2024
Excellent service
Syed
Syed, 4-night family trip
Verified Expedia guest review
8/10 Very good
14 September 2024
Navin
Navin, 2-night trip
Verified Expedia guest review
10/10 Exceptional
13 September 2024
Kishore
Kishore, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
4 September 2024
Sami
Sami, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 August 2024
One of the best hotels I've stayed at so far. Customer service was excellent, will be definitely back soon.
Qurra-Tul-Ain
Qurra-Tul-Ain, 5-night trip
Verified Expedia guest review
10/10 Exceptional
6 August 2024
Very good stay. Let us check in 7 hours early with no charge.