Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 82 min drive
Segovia Station - 12 min drive
Segovia Guiomar Station - 17 min drive
Otero-Herreros Station - 26 min drive
Restaurants
Pasteleria Limon y Menta - 4 min walk
Cafes y Tes la Colonial - 5 min walk
Restaurante José María - 3 min walk
El Sitio - 4 min walk
Restaurante la Concepción - 3 min walk
About this property
Áurea Convento Capuchinos by Eurostars Hotel Company
Áurea Convento Capuchinos by Eurostars Hotel Company is a great choice for a stay in Segovia. Guests can visit the spa to indulge in massages, facials or body treatments, and international cuisine is served at Villena, which is open for lunch and dinner. A bar/lounge, a fitness centre and a sauna are other highlights at this luxurious hotel. Fellow travellers say great things about the helpful staff.
Languages
English, French, Italian, Spanish
At a glance
Hotel size
62 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 15 per day)
On-site parking is limited
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 8:00 AM–11:00 AM on weekdays and 8 AM–11 AM on weekends
Bar/lounge
Coffee shop
24-hour room service
Water dispenser
What to do
Golfing nearby
Working away
24-hour business centre
Meeting rooms
Conference space (2530 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Bike hire
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
Fitness centre
Full-service spa
Sauna
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Well-lit path to entrance
Room amenities
Be entertained
Plasma television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Slippers
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.
The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.
Dining
Villena – This restaurant specialises in international cuisine and serves lunch and dinner.
Lobby bar – This bar only serves light fare. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Spa fee: EUR 30 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 20 for adults and EUR 20 for children
Housekeeping is offered for an extra charge
Children & extra beds
Rollaway beds are available for EUR 30.0 per night
Parking
Self-parking costs EUR 15 per day
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 7 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Access to the spa facility is available by reservation only.
The listed optional spa fee is charged per person, per entrance to access the spa area.
Also known as
Hotel Eurostars Convento Capuchinos Segovia
Hotel Eurostars Convento Capuchinos
Eurostars Convento Capuchinos Segovia
Eurostars Convento Capuchinos
Hotel Eurostars Convento Capuchinos
Áurea Convento Capuchinos by Eurostars Hotel Company Hotel
Áurea Convento Capuchinos by Eurostars Hotel Company Segovia
Frequently asked questions
Does Áurea Convento Capuchinos by Eurostars Hotel Company offer free cancellation for a full refund?
Yes, Áurea Convento Capuchinos by Eurostars Hotel Company does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Áurea Convento Capuchinos by Eurostars Hotel Company?
Sorry, pets aren't allowed.
Is parking offered on site at Áurea Convento Capuchinos by Eurostars Hotel Company?
Yes. Self-parking costs EUR 15 per day. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Áurea Convento Capuchinos by Eurostars Hotel Company?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Áurea Convento Capuchinos by Eurostars Hotel Company and nearby?
Áurea Convento Capuchinos by Eurostars Hotel Company has a spa and a Turkish bath, as well as a garden.
What's the area around Áurea Convento Capuchinos by Eurostars Hotel Company like?
Áurea Convento Capuchinos by Eurostars Hotel Company is in Segovia Old Town, a short 3-minute walk from Plaza Mayor and 4 minutes' walk from Segovia Cathedral.
Áurea Convento Capuchinos by Eurostars Hotel Company Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
6/10 Good
12 December 2024
Good location. Beautiful views. Clean hotel. But..
Good location. Beautiful views. Clean hotel. But...
Wasted a lot of water filling up the tub to take a relaxing jetted bath, for the jets to not work and the button for them had exposed wires. The shower also flooded the bathroom because there was no seal. Definitely not 5 star hotel quality.
Also, no smart tv or anything. Not a huge deal but its supposed to be a 5 star hotel. Something that simple should be an option.
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
4 December 2024
THE Place to Stay
Beautiful, historic property, which has been elegantly restored
Frank
Frank, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 November 2024
Craig
Craig, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
20 November 2024
Enjoyable stay.
Beautiful place, centrally located in the historic center. All services were excellent. The staff was very helpful, especially Luis Enrique at the front desk. He was very courteous and informative.
Maritza
Maritza, 1-night business trip
Verified Hotels.com guest review
6/10 Good
6 November 2024
Bathroom needs to be repainted.
Alexander
Alexander, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
18 October 2024
Mark
Mark, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
Janie
Janie, 2-night trip
Verified Expedia guest review
10/10 Exceptional
13 October 2024
carlos
carlos, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2024
Beautiful room. Good breakfast. Good location.
Bathrobes and turndown service should be provided for a
hotel that rates itself as 5*
Bohdan
Bohdan, 2-night romance trip
Verified Expedia guest review
8/10 Very good
12 October 2024
Beautiful property. Excellent staff. Well located. Good parking. Nice spa. My only issue is that the Expedia photos for the room (we chose a Junior suite) are misleading. The photos include one of a large patio but there are several junior suites and only one has the patio and it was already occupied.
Rauan
Rauan, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 October 2024
This property was absolutely amazing, amazing beautiful, stunning views, beautiful rooms with the best staff ever!
robert
robert, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
8 October 2024
This hotel is a hidden gem. Very pleased with the accommodations. It is clean, close to everything and quiet. Beds are super comfortable and staff are very friendly.
Holly
Holly, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
7 October 2024
Carla
Carla, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 September 2024
Unique property in a great location, but run like a hotel owned by teenagers or one run by a chain that's trying to cut costs. It's probably the latter. While there were no big problems, it was all the small ones that detracted from the experience: the wifi never worked, even with the alternative guest code; no wash cloths; no replenishment of towels; the fuse box buzzed loudly 24 hours/day unless you turned off every light; a device in the ceiling blinked at night; hangers were those kind that suggest the staff is afraid you're going to steal them...they can't be taken off, and they were so high up in the closet, a 5'7 woman couldn't reach them; water from the shower spread all over the bathroom floor making it wet and slippery non-stop; there weren't any umbrellas so when it suddenly rained (you have to go outside to get to the lobby) you got wet and there were no hooks in the bathroom to hang wet clothes to dry.. no laundry service on the weekend; and no restaurant (even though there is one right next door...).
Sharon
Sharon, 2-night romance trip
Verified Expedia guest review
8/10 Very good
27 September 2024
Gita
Gita, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 September 2024
Ivan
Ivan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 September 2024
The concierge was very helpful, fielding a call from the airline about our lost bags and holding them for us even after we checked out.
Room was comfortable and bath had good amenities.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Alexander
Alexander, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 September 2024
Excellent Hotel
Jeannette
Jeannette, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 September 2024
Incredible looking room, with amazing views
William
William, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 September 2024
Gabrielle
Gabrielle, 1-night trip
Verified Expedia guest review
10/10 Exceptional
10 September 2024
SALOMON
SALOMON, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 September 2024
Beautiful property and location!
Shelley
Shelley, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
7 September 2024
Great location, great staff, loverly rooms, fantastic shower!
Bar drinks menu poor as was not having a bar person always around to serve!
Biggest disappointment was having to pay to use swimming pool and sauna, very unusual for this type of hotel.
Andy
Andy, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 September 2024
This is a beautiful property. Well maintained and staff is very knowledgeable and ready to help.