Hotel City Star

3.0 star property
Sandakan hotel with restaurant

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel City Star

Exterior
Deluxe Triple Room
Reception
Exterior
Deluxe Room, 1 King Bed

Reviews

6.0 out of 10

Good

Popular amenities

  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
  • Free WiFi
  • Air conditioning
  • Restaurant
Main amenities
  • Daily housekeeping
  • Restaurants
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Free toiletries
The price is €13
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Iron/ironing board
Desk
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Triple Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Iron/ironing board
Desk
Daily housekeeping
  • City view
  • Sleeps 3
  • 2 Single Beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Iron/ironing board
Desk
Daily housekeeping
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Twin Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Iron/ironing board
Desk
Daily housekeeping
  • City view
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
Lot 3A - 4B Block 22 4th Avenue, P.O Box 624, Sandakan, Sabah, 90707

What's nearby

  • Agnes Keith House - 11 min walk
  • Sandakan Harbour Mall - 3 min drive
  • Kampong Buli Sim Sim - 8 min drive
  • Sandakan Rainforest Park - 8 min drive
  • Sepilok Orangutan Rehabilitation Centre - 23 min drive

Getting around

  • Sandakan (SDK) - 20 min drive

Restaurants

  • ‪Balin Roof Garden Bar & Bistro - ‬18 min walk
  • ‪Sweetcool Cafe - ‬6 min drive
  • ‪How Mei Tou 'Teo Chew' Restaurant - ‬6 min drive
  • ‪Palm Garden Chinese Restaurant - ‬16 min walk
  • ‪San Da Gen Kopitiam - ‬18 min walk

About this property

Hotel City Star

Hotel City Star is a great choice for a stay in Sandakan.

Languages

English, Malay

At a glance

Hotel size

  • 40 rooms

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Room service

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards.

Also known as

Hotel City Star Sandakan
City Star Sandakan
Hotel City Star Hotel
Hotel City Star Sandakan
Hotel City Star Hotel Sandakan

Frequently asked questions

Does Hotel City Star offer free cancellation for a full refund?
Yes, Hotel City Star does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel City Star?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel City Star?
Sorry, there's no on-site parking at Hotel City Star.
What are the check-in and check-out times at Hotel City Star?
You can check in starting at 2:00 PM. Check-out time is noon.
Are there restaurants at or near Hotel City Star?
Yes, there's an on-site restaurant.
What's the area around Hotel City Star like?
Hotel City Star is a short 11-minute walk from Agnes Keith House and 16 minutes' walk from Saint Michael's and All Angels Church.

Hotel City Star Reviews

Reviews

6.0

Good

6.2/10

Cleanliness

5.8/10

Staff & service

3.0/10

Amenities

5.2/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Good

Loud and basic
There are improvements being carried out, which will make a difference in the future. We were unable to get the advertised wifi at all, despite the router being reset many times. This was annoying. On four occasions we had random people enter our room without knocking, which was not okay. Once guy even got cross with us and said we should have locked the door. I had to clean the bathroom before use and despite being given a non-smoking room, the smell of cigarettes was present I. The duvet, towels and there was cigarette ash all over the top of the toilet seat. Cigarette burns were present on the furniture. A local mosque is across the road and while we enjoy hearing the call to prayer, it was not so great to hear each session broadcast over mega-speakers outside. Every mic drop/exchange, everything and with single-glazed windows, we didn't get much sleep. Close to amenities though and staff are nice.
J, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good place
Good value for money
Roger, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Zurinah, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Toilet and Air Conditioning not properly maintain
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Old hotel
Hotel is old and not much maintained. Need to climb stairs to get hot water. Written non smoking room but with ash tray to encourage people smoking in room and room with smoking smell from people smoking outside of the room. Anyway location is good and price is cheap.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

6/10 Good

The hotel is simple, have a modest lift. Quite surprising for a small hotel. Location is in center of town, just few minutes walk to harbour mall. Fairly priced.....not much to expect...
Verified Hotels.com guest review

6/10 Good

The hotel location was in the center of town, near to restaurants. But it's not a non-smoking hotel, so we can smell the stink in the lift and inside the rooms which makes it quite uncomfortable....
Verified Hotels.com guest review

2/10 Poor

choked with cigarettes smoke and then
For what ever reason, our room was filled with smoke. we could not breathe. then the next building motor (the air con we believe ) was loud and thumping. we requested to change room. From our king bed, the only bed available was the twin single bed. No WiFi in the room. only outside or reception. It was the worst place I stayed.
Verified Hotels.com guest review

2/10 Poor

Chambre très très sale avec une forte odeur de cigarette, du jamais vu. Nous n’avons pas pu dormir là-bas tellement c’était horrible. Nous avons pris un autre hôtel. A fuir
Verified Expedia guest review

6/10 Good

Low budget hotel, at a low price
Low budget hotel, at a low price, perfect match.
Nikolaj, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Dobre położenie, blisko centrum. Niestety w całym hotelu czuć woń dymu papierosowego. Brak odpowiedniej wentylacji na korytarzach.
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

6/10 Good

立地が良い
賑やかなハーバースクエアまで数分という立地の良さが売りです。 全体的に設備は古く、薄暗い感じですが、清潔感はあります。 到着日と帰国前日に宿泊したのですが、2泊目の部屋はお湯が出なく水シャワーでした。 いちいち言うのが面倒だったのと、水でも気にならない気温だったのでそのままにしましたが、気になる方は言えば部屋を替えてもらえると思います。ガラガラでしたから。
Verified Expedia guest review