Nautical Club of Santo Domingo - 4 min drive - 3.4 km
Caucedo Port - 8 min drive - 7.2 km
Dream Casino Be Live Hamaca - 15 min drive - 11.5 km
Getting around
Santo Domingo (SDQ-Las Americas Intl.) - 14 min drive
Santo Domingo (JBQ-La Isabela Intl.) - 44 min drive
Airport shuttle (surcharge)
Restaurants
Maximo Playa - 18 min walk
Bocana Beach Restaurant - 16 min walk
Boca Marina - 2 min walk
Burger King - 17 min walk
Venecia Pescado Frito - 17 min walk
About this property
Hotel Refugio Neptuno's
At Hotel Refugio Neptuno's, you'll be within a 10-minute drive of Boca Chica Beach. Guests can take a dip in the outdoor pool, and free perks include WiFi, self-parking and cooked-to-order breakfast daily between 7:00 AM and 10:00 AM. A terrace and a garden are other highlights. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
20 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 1 PM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9 PM
Front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 7:00 AM–10:00 AM
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Beach nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Laundry facilities
Pool loungers
Facilities
2 buildings/towers
Garden
Terrace
Library
An outdoor pool
Beaux Arts architecture
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Iron/ironing board (on request)
Sleep well
Premium bedding
Freshen up
Private bathroom
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Full-sized fridge/freezer
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 30 per vehicle (one-way)
Pool, spa, & gym (if applicable)
Pool access available from 8 AM to 10:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards, mobile payments and cash.
Also known as
Hotel Refugio Neptuno's Boca Chica
Hotel Refugio Neptuno's
Refugio Neptuno's Boca Chica
Refugio Neptuno's
Hotel Refugio Neptuno's Hotel
Hotel Refugio Neptuno's Boca Chica
Hotel Refugio Neptuno's Hotel Boca Chica
Frequently asked questions
Does Hotel Refugio Neptuno's offer free cancellation for a full refund?
Yes, Hotel Refugio Neptuno's does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Refugio Neptuno's?
Yes, there's an outdoor pool. Guests have pool access from 8 AM to 10:00 PM.
Are pets allowed at Hotel Refugio Neptuno's?
Yes, cats and dogs stay for free, with a limit of 1 total.
Is parking offered on site at Hotel Refugio Neptuno's?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
Is an airport shuttle service offered by Hotel Refugio Neptuno's?
Yes, an airport shuttle is available. The charge is USD 30 per vehicle one-way.
What are the check-in and check-out times at Hotel Refugio Neptuno's?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 1 PM.
Is there an on-site casino at Hotel Refugio Neptuno's?
No, this hotel doesn't have a casino, but Dream Casino Be Live Hamaca (15-min drive) and Casino Colonial (28-min drive) are both nearby.
What is there to do at Hotel Refugio Neptuno's and nearby?
Hotel Refugio Neptuno's has an outdoor pool and a garden.
What's the area around Hotel Refugio Neptuno's like?
Hotel Refugio Neptuno's is a short 16-minute walk from Boca Chica Beach and 17 minutes' walk from La Matica Island.
Hotel Refugio Neptuno's Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
22 August 2024
The paring is a big problem
Franciyou
Franciyou, 5-night trip
Verified Expedia guest review
2/10 Poor
18 August 2024
The hotel is really out dated. All the furnitures are old and dusty. The room smells really moldy. Area is really not up to date. Breakfast was not enjoyable. It was a poor area for breakfast dining.flies were all over the breakfast tables.
Tanola
Tanola, 1-night family trip
Verified Expedia guest review
6/10 Good
12 August 2024
It was ok for the price. Breakfast was great!
Jesus
Jesus, 4-night trip
Verified Hotels.com guest review
6/10 Good
9 August 2024
Old hotel needs updated
Ivania
Ivania, 1-night family trip
Verified Expedia guest review
2/10 Poor
6 August 2024
No hot water
Celia
Celia, 1-night family trip
Verified Expedia guest review
2/10 Poor
3 August 2024
Daniel
Daniel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 July 2024
Jean
Jean, 1-night trip
Verified Expedia guest review
4/10 Fair
31 July 2024
Raysa
Raysa, 4-night trip
Verified Expedia guest review
6/10 Good
30 July 2024
Room was ok for one night only. Breakfast was good.
Jacqueline
Jacqueline, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
15 July 2024
I like the areas beautiful restaurants and bars
Pascal
Pascal, 2-night trip
Verified Travelocity guest review
8/10 Very good
13 July 2024
We loved our stay. This is a tiny guest house boutique style hotel. The room was clean. The AC was only in the bedroom but freezing cold. You’ll need paper towels and wash clothes for hand drying and bathing. Breakfast was wonderful. Best coffee. Plenty of beautiful restaurants and about a 7 minute walk to the popular beach. Very safe area, even at night.
Kiesha M
Kiesha M, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 June 2024
Leoncio
Leoncio, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 June 2024
I like and enjoy
leybis
leybis, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
3 June 2024
Is very good to stay. the breakfast is very good and the stall very kind
CARLOS
CARLOS, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
3 June 2024
Guest services were nice pleasant. They walked me to my room and will show you around the property. Everything was clean and easy access to the beach and restaurants. The area is under construction as of the time of my visit but during my vacation I stayed at multiple hotels and this is the best hotel Ive been too in DR.
Christopher
Christopher, 1-night romance trip
Verified Expedia guest review
8/10 Very good
31 May 2024
The staff are amazing and Elvis communicated really important information which was priceless. He organised transfers and was extremely helpful.
The property is undergoing renovations and my room was a bit tired. I hope to return soon and spend a little more time there and explore the area.
Belinda
Belinda, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 May 2024
Ricardo
Ricardo, 3-night trip
Verified Hotels.com guest review
8/10 Very good
12 May 2024
The property looks okay needs maintenance.
Close to the airport Las América and a lot restaurants options near the hotel.
LUZ
LUZ, 1-night romance trip
Verified Expedia guest review
2/10 Poor
7 May 2024
martha
martha, 7-night trip
Verified Expedia guest review
2/10 Poor
24 April 2024
Noisy
Jose
Jose, 1-night trip
Verified Expedia guest review
6/10 Good
7 April 2024
The hotel rooms were fine, but is was a very high 3rd floor without elevator and the breakfast area wasn’t clean. The best part was the staff
paty
paty, 1-night trip
Verified Expedia guest review
8/10 Very good
14 March 2024
Room was clean, door bathroon do not close properly
Hernan
Hernan, 1-night trip
Verified Expedia guest review
8/10 Very good
10 March 2024
Very clean place had quiet environment
Jean
Jean, 3-night trip
Verified Expedia guest review
10/10 Exceptional
5 March 2024
Everyone was very nice, especially Elvis on Saturday. Everything was good. Excellent hotel.