The Palms - Town & Country Club

4.5 star property
Luxury hotel in Sushant Lok with 2 restaurants and bar/lounge

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Palms - Town & Country Club

Garden
Pool
Interior detail
Exterior
Pub

Reviews

8.0 out of 10

Very good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Gym
  • Laundry facilities
  • Free parking
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • 2 outdoor tennis courts
  • Fitness centre
  • Steam room
  • 24-hour room service
  • 3 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
Feel at home
  • Separate sitting area
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Lift
The price is €52
includes taxes & fees
24 Dec - 25 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

Luxury Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LED TV
Shower/bath combination
Electric kettle
Minibar
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Palms One

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LED TV
Shower/bath combination
Electric kettle
Minibar
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Executive Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LED TV
Separate bedroom
Shower/bath combination
Electric kettle
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Premier Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LED TV
Shower/bath combination
Electric kettle
Minibar
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Luxury Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LED TV
Separate bedroom
Shower/bath combination
Electric kettle
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
B Block, Sushant Lok, Phase I, Gurugram, Delhi N.C.R, 122001

What's nearby

  • Fortis Memorial Research Institute - 7 min walk
  • Gurgaon Central Mall - 4 min drive
  • Artemis Hospital Gurgaon - 5 min drive
  • Medanta - 7 min drive
  • DLF Cyber City - 9 min drive

Getting around

  • Indira Gandhi International Airport (DEL) - 31 min drive
  • Sector 53-54 Station - 5 min drive
  • DLF Phase 1 Station - 5 min drive
  • Sector 54 Chowk Station - 6 min drive
  • Millennium City Centre Station - 7 min walk
  • IFFCO Chowk Station - 23 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Paranthe Wala - ‬3 min walk
  • ‪Senses - ‬3 min walk
  • ‪99 The Bar - ‬3 min walk
  • ‪Fusion - ‬3 min walk
  • ‪The Great Kabab Factory - ‬2 min walk

About this property

The Palms - Town & Country Club

The Palms - Town & Country Club puts you within a 15-minute drive of DLF Cyber City and Ambience Mall. Guests can indulge in massages, and Senses, one of 2 restaurants, serves breakfast, lunch and dinner. A bar/lounge, a fitness centre and a steam room are other highlights at this luxurious hotel. Fellow travellers like the room service. The property is only a short walk to public transportation: Millennium City Centre Station is 7 minutes away.

Languages

English, Hindi

At a glance

Hotel size

  • 30 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: 1:30 AM
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The property’s tennis academy are closed on Mondays, and the pool, squash court, and beauty salon are closed on Tuesdays.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

What to do

  • Tennis
  • Racquetball/squash
  • Pool table

Working away

  • 3 meeting rooms
  • Conference space (18357 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • Swimming pool
  • 2 outdoor tennis courts
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible

Room amenities

Be entertained

  • 42-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Partially open bathroom
  • Shower/bath combination
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Senses – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting).
Fusion – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Browns - The English Pub – This pub specialises in international cuisine. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note that the hotel policy is that appropriate swimwear and swim caps must be worn in the swimming pool. Any other clothing, including pants, t-shirts, shoes, and long dresses, are not allowed.
This property does not provide rackets or shoes for tennis and squash courts. Guests are advised to bring their own court shoes and rackets.
Children under 12 years old are allowed in the pool until 7 PM and must be accompanied by an adult.

Also known as

Palms Town Country Club Hotel Gurgaon
Palms Town Country Club Hotel
Palms Town Country Club Gurgaon
Palms Town Country Club
Palms Town Country Club Hotel Gurugram
Palms Town Country Club Gurugram
The Palms Town Country Club
The Palms Town & Gurugram
The Palms - Town & Country Club Hotel
The Palms - Town & Country Club Gurugram
The Palms - Town & Country Club Hotel Gurugram

Frequently asked questions

Does The Palms - Town & Country Club offer free cancellation for a full refund?
Yes, The Palms - Town & Country Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Palms - Town & Country Club?
Yes, there's a pool.
Are pets allowed at The Palms - Town & Country Club?
Sorry, pets aren't allowed.
Is parking offered on site at The Palms - Town & Country Club?
Yes, there's free self parking.
Is an airport shuttle service offered by The Palms - Town & Country Club?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Palms - Town & Country Club?
Check-in start time: 2 PM; check-in end time: 1:30 AM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at The Palms - Town & Country Club and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes racquetball/squash. Enjoy amenities such as a steam room and a garden.
Are there restaurants at or near The Palms - Town & Country Club?
Yes, there are 2 on-site restaurants, featuring al fresco dining and Asian cuisine.
Does The Palms - Town & Country Club have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Palms - Town & Country Club like?
The Palms - Town & Country Club is a short 7-minute walk from Millennium City Centre Station and 6 minutes' walk from Max Hospital.

The Palms - Town & Country Club Reviews

Reviews

8.0

Very good

8.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Sreejayan, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

JIWOON, 2-night trip
Verified Hotels.com guest review

8/10 Very good

JIWOON, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very comfortable stay and good staff.
Ratan, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Grounds are beautiful. It's a resort and club but building is old . Good staff.
Vashisht, 1-night trip
Verified Expedia guest review

8/10 Very good

Rajesh, 1-night trip
Verified Expedia guest review

8/10 Very good

The palms
Stay was good and all the staff were friendly Has gardens and a really nice pool area with a nice salon available on site Great ambiance
Dee, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mandip, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jalaj, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The staff doesn’t help with luggage when you get out of car. They stare at you. They told me I had an incidental charge. I said I didn’t have any charges other than noodles I bought for a small amount. I gave them the money and they didn’t have change so they kept the change. Then they called me saying they forgot to charge tax. Kept harassing me every 30 mins to pay. I’m in a rush to catch my flight. Harassment for a few dollars. I showed proof I am waiting for the bank to approve payee. Don’t stay here.
INDRANI, 1-night business trip
Verified Expedia guest review

2/10 Poor

Reception is not friendly and duty manager is not cooperative.
HASHEM, 1-night business trip
Verified Expedia guest review

4/10 Fair

The staff and their hospitality is very poor. They don't even smile at you. Rude behaviour and looks like they just are doing their job in pressure. No valet parking, to swim, you need swimming cap, if you don't have they will ask you to pay 200rs per person for it. And don't know why photography is not allowed near swimming pool. Useless rules. And grass around the rooms are not well maintained.
Rahul, 1-night family trip
Verified Expedia guest review

4/10 Fair

Not up to the mark mainly staff
Jayadev, 2-night trip
Verified Expedia guest review

6/10 Good

Divya, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Excellent
Raman, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Satisfactory!
Rajeev, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Verified Expedia guest review

10/10 Exceptional

marilyn, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The rudest check-in experience and staff. First they refused to honor my Expedia booking and I had to pay separately (it was a pre-paid booking). Then I had a friend visiting and they refused to allow them to hang out in my room. Never seen service as bad.
Sankrant, 1-night trip
Verified Expedia guest review

2/10 Poor

Anjani, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Raju, 3-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel to stay
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Beautiful club … surrounded with lots of greenery… but Don’t expect outstanding hospitality from its staff.
Savleen, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Had a good time !!
Great location, beautiful property with a tranditional feel.
Sameer, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good hotel, good location
The hotel was very well located, mostly friendly and accommodating staff. My only issue with the hotel is the STRONG synthetic smelling room freshners used in all the rooms which really gave me a massive headache. I had to check 4 rooms before I was forced to upgrade to a room with a balcony to open the doors and get fresh air in, i.e. I had to pay extra just to get normal air into my room. I highly recommend the Spa/salon and Kiran who gives the most wonderful massage. Food was good. Too many plastic flowers around for my personal liking but that can be ignored.
Rohini, 2-night trip
Verified Hotels.com guest review