2/10 Poor
26 December 2024
Mold in room
First off the gal at the front desk her name was Anna was so nice, she did everything she could to help us get comfortable in a room that in hindsight we should have just switched when we realized the sheets had stains on them and the sheet that in on top of the mattress protector did not even cover the bed all the way. However Anna brought us all new sheets and comforter, and helped us and our baby get to sleep. I woke up the next morning and started my dailies and when i was standing at the sink i noticed my feet got soaked. When i looked down the faucet was leaking so bad that there was a pool of water under the cabinet and when i opened the cabinet there was white and black mold growing under there. I immediately addressed it with Anna who happened to still be on shift and she tried to give me a partial room refund but was told by the owners she could not. I will not recommend this place to anyone to stay if you want to leave happy and healthy.
Joshua
Joshua, 1-night family trip
Verified Hotels.com guest review