Chateau Star River, No. 2 Xinghe, West Road, Xiaodian District, Taiyuan, Shanxi, 030006
What's nearby
Shanxi University - 9 min drive - 9.4 km
Taiyuan University of Technology - 11 min drive - 12.5 km
Yingze Park - 12 min drive - 12.1 km
JinYang Ancient City Site - 12 min drive - 12.5 km
Wuyi Square - 13 min drive - 13.1 km
Getting around
Taiyuan (TYN-Wusu) - 13 min drive
Taiyuan South Railway Station - 19 min drive
Taiyuan Railway Station - 29 min drive
Yuci Railway Station - 31 min drive
Train station drop-off (surcharge)
Train station pickup (surcharge)
Restaurants
世纪公园城 - 13 min walk
大益茶 - 5 min drive
晋源区旭峰汽贸中心 - 8 min drive
滨江花园 - 4 min drive
老张打卤面 - 5 min drive
About this property
Chateau Star River Taiyuan
Chateau Star River Taiyuan is a great choice for a stay in Taiyuan. Guests can visit the spa to be pampered with hot stone massages, hydrotherapy or reflexology, and E-cafe, one of 2 restaurants, serves breakfast, lunch and dinner. An indoor pool, a bar/lounge and a health club are other highlights at this luxurious hotel.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
352 rooms
Arranged over 22 floors
Arriving/Leaving
Check-in time starts at 2:00 PM
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Free on-site extended parking
Free off-site parking nearby
Transfers
Train station shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
2 restaurants
Bar/lounge
Coffee shop
24-hour room service
Travelling with children
Children stay for free (see details)
What to do
Basketball
Pool table
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
Safe-deposit box at front desk
Garden
Television in common areas
Health club
An indoor pool
Full-service spa
Sauna
Banquet hall
Mediterranean architecture
Accessibility
Lift
Room amenities
Be entertained
40-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Stocked minibar (select free items)
Espresso maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Pillow menu
Down duvet
Blackout curtains
Turndown service
Premium bedding
Rollaway/extra bed (surcharge)
What to enjoy
Balcony
Individually decorated
Separate sitting area
Freshen up
Private bathroom
Separate bath and shower
Hydromassage shower head
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Free bottled water
More
Limited housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, 皇室水疗. Services include hot stone massages, Thai massages and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.
Dining
E-cafe – Overlooking the pool and garden, this buffet restaurant serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 194 per person
Children & extra beds
Rollaway beds are available for CNY 378.82 per day
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the spa without adult supervision
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Chateau Star River Taiyuan Hotel
Chateau Star River Taiyuan
Chateau Star River Taiyuan China - Shanxi
Chateau Star River Taiyuan Hotel
Chateau Star River Taiyuan Taiyuan
Chateau Star River Taiyuan Hotel Taiyuan
Frequently asked questions
Does Chateau Star River Taiyuan offer free cancellation for a full refund?
Yes, Chateau Star River Taiyuan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Chateau Star River Taiyuan?
Yes, there's an indoor pool.
Are pets allowed at Chateau Star River Taiyuan?
Sorry, pets aren't allowed.
Is parking offered on site at Chateau Star River Taiyuan?
Yes, there's free self and extended parking.
What are the check-in and check-out times at Chateau Star River Taiyuan?
You can check in starting at 2:00 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Chateau Star River Taiyuan and nearby?
On-site recreation at Chateau Star River Taiyuan includes basketball. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Chateau Star River Taiyuan also has a sauna and a Turkish bath, as well as a garden.
Are there restaurants at or near Chateau Star River Taiyuan?
Yes, there are 2 on-site restaurants, featuring Chinese cuisine and garden views.
Does Chateau Star River Taiyuan have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Chateau Star River Taiyuan like?
Chateau Star River Taiyuan is located by the river in Xiaodian District. Popular attractions include Shanxi University, which is 9 minutes away by car.
Chateau Star River Taiyuan Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.8/10
Property conditions & facilities
Reviews
10/10 Exceptional
30 October 2018
Beautiful hotel - far more luxurious than I expected - friendly and attentive/helpful staff, with English-speaking representatives as well.
Rui
Rui, 7-night trip
Verified Orbitz guest review
10/10 Exceptional
31 January 2018
I would stay again
The service was excellent, facilities outstanding! I am sure this place is spectacular in the summer. Unfortunately during my stay, the garden area was in winter mode.
Food and amenities were more than warm enough to make up for the cold weather.
Philip
Philip, 4-night trip
Verified Hotels.com guest review
6/10 Good
26 April 2015
Near the airport but hard to find
The tourist desk at the airport did not know this 5Star hotel. After calling the hotel and getting the directions for the Taxi in Chinese, the driver could not find it either. Mid April the hotel turned off the heat already and the room was very cold. They did give me a small space heater but it was barely enough for the big room they put me in. The carpets in the room were quite dirty and showed its age.
Verified traveller
Verified Expedia guest review
8/10 Very good
15 November 2012
Great business hotel
Guest manager extremely reactive and helped with flight modifications late at night.