4/10 Fair
16 November 2024
Worst stay ever
Started off with a free shuttle to hotel which was messed up but didnt mind much as I was tired. Got to the hotel and checked and was directed to a room. My immediate thought was that the room was insecure as the door looked like it was fitted by a blind person with no hands. On entering the room I felt as though I was in a jail cell. No windows, wires hanging out the wall, a rotten cupboard and another Stevie Wonder door. On enquiry about the state of the room infound out that they advertise what is known as the deluxe room but actually place you in that dungeon looking room. At that point there was not much could do. The Ac worked so that was a bonus. The lady on reception was very apologetic so thank you but i will not recommend anyone staying there unless theres no other choice
Shabaka
Shabaka, 1-night family trip
Verified Hotels.com guest review