Bocagrande Av. San Martín #11-113, Frente a la Base Naval, Cartagena, Bolivar, 130001
What's nearby
Bocagrande Beach - 3 min walk - 0.3 km
Clock Tower - 4 min drive - 2.4 km
Cartagena de Indias Convention Center - 4 min drive - 2.5 km
San Felipe de Barajas Castle - 5 min drive - 3.3 km
Walls of Cartagena - 5 min drive - 2.8 km
Getting around
Cartagena (CTG-Rafael Núñez Intl.) - 11 min drive
Restaurants
McDonald's - 7 min walk
Crepes & Waffles - 7 min walk
Morena Marisqueria - 8 min walk
51 Sky Bar - 3 min walk
Edificio Seguros Bolivar - 8 min walk
About this property
Hotel Cartagena Premium
Hotel Cartagena Premium features a rooftop terrace and puts you within a five-minute walk of Bocagrande Beach. Guests can indulge in massages and enjoy Spanish cuisine at Restaurante, which is open for breakfast, lunch and dinner. An outdoor pool, a poolside bar and a hot tub are other features.
Languages
English, Spanish
At a glance
Hotel size
140 rooms
Arranged over 22 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: noon
Express check-in available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Free daily reception
Room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Local/corner shop
What to do
Beach nearby
Working away
Business centre
Meeting rooms
Conference centre (2099 square feet of space)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Bike hire
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2009
Safe-deposit box at front desk
Rooftop terrace
Picnic area
Television in common areas
An outdoor pool
Hot tub
Sauna
Banquet hall
Accessibility
Wheelchair-accessible
Braille/raised signage
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Hairdryer (on request)
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Access via exterior corridors
Special features
Dining
Restaurante – This buffet restaurant specialises in Spanish cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Buffet breakfast is offered for an extra charge of approximately COP 12000 for adults and COP 12000 for children
Children & extra beds
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Children under 10 years old are not allowed in the swimming pool without adult supervision
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Cartagena Premium
Cartagena Premium
Hotel Cartagena Premium Hotel
Hotel Cartagena Premium Cartagena
Hotel Cartagena Premium Hotel Cartagena
Frequently asked questions
Does Hotel Cartagena Premium offer free cancellation for a full refund?
Yes, Hotel Cartagena Premium does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Cartagena Premium?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Cartagena Premium?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Cartagena Premium?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Cartagena Premium?
Check-in start time: 3 PM; check-in end time: noon. Check-out time is noon. Express check-in is available.
Is there an on-site casino at Hotel Cartagena Premium?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (16-min walk) is nearby.
What is there to do at Hotel Cartagena Premium and nearby?
Hotel Cartagena Premium has an outdoor pool and a sauna, as well as a picnic area.
Are there restaurants at or near Hotel Cartagena Premium?
Yes, Restaurante offers Spanish cuisine.
Does Hotel Cartagena Premium have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Cartagena Premium like?
Hotel Cartagena Premium is located near Bocagrande Beach in Bocagrande, a short 2-minute walk from Plaza Bocagrande Commercial Center and 9 minutes' walk from Hospital Naval de Cartagena.
Hotel Cartagena Premium Reviews
Reviews
5.2
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.6/10
Cleanliness
5.6/10
Staff & service
5.0/10
Amenities
4.6/10
Property conditions & facilities
5.8/10
Eco-friendliness
Reviews
4/10 Fair
2 August 2023
The pictures on the website does not reflect how uncomfortable are the rooms, particularly the bed and bedlining. The breakfast was not only poor and limited but also the bread had mold spores.
Claudia
Claudia, 1-night trip with friends
Verified Expedia guest review
6/10 Good
8 July 2023
JAIRO
JAIRO, 2-night trip
Verified Expedia guest review
8/10 Very good
5 July 2023
Great staff and food was excellent
Arthur
Arthur, 3-night business trip
Verified Expedia guest review
2/10 Poor
12 March 2023
1) We rented two rooms. When we checked in, one room we and maintaince could not get in. The other had black mold in the bathroom. We got two new rooms
2) Second set of rooms, both had black mold. We pointed this out to the staff, who refused to refund our money for the stay, so we could go someplace reasonable.
3) When checking out, I found $ 660 had been STOLEN from me and my wifes clothing left in the room by the cleaning staff, as well as her headphones. We reported this to the company. No action was taken.
Note: I have NEVER left a negative review like this before. I am very flexible. This is just impossibly bad.
Charles
Charles, 5-night family trip
Verified Expedia guest review
6/10 Good
28 June 2022
Run down, beds are hard, bathroom is in bad condition, front desk slow
Edgardo
Edgardo, 1-night family trip
Verified Expedia guest review
4/10 Fair
19 June 2022
Yorlete
Yorlete, 1-night trip
Verified Expedia guest review
4/10 Fair
14 June 2022
Oswaldo
Oswaldo, 6-night trip
Verified Hotels.com guest review
2/10 Poor
16 April 2022
william
william, 3-night trip
Verified Expedia guest review
2/10 Poor
16 April 2022
Worst hotel ever stay away
Mario
Mario, 10-night trip
Verified Expedia guest review
6/10 Good
20 March 2022
Verified traveller
4-night trip
Verified Hotels.com guest review
2/10 Poor
17 March 2022
I didnt like anything about the property it was old and needed a lot of work and renovation s terrible service .the a.c systems were old and didnt work had to switch rooms twice because of that.maid service was terrible they wouldnt give you clean towels hen asked an essential thing.i give this property a bad review would not recommend it to anyone.
walter
walter, 7-night trip
Verified Expedia guest review
6/10 Good
16 March 2022
The place was okay I was expecting something else though the customer service was a little bit off and that's why I left after 3 days there
Heriberto
Heriberto, 7-night trip
Verified Expedia guest review
4/10 Fair
17 September 2021
abdelhay
abdelhay, 2-night trip
Verified Expedia guest review
4/10 Fair
29 January 2020
Nothing. I couldn't even bring a friend over for a few drinks together. The hotel wanted me to pay one night for my friend, who was just staying for a few hours.
Peter
Peter, 7-night trip
Verified Expedia guest review
8/10 Very good
12 July 2019
Property is close to beach and Bocagrande Shopping Mall. The breakfast included was delicious.
Verified traveller
3-night trip
Verified Orbitz guest review
2/10 Poor
5 May 2019
Nothing in that hotel was likeable it was extremely disappointing in fact my 4 day stay was Ruined because of the hotel you couldn’t even sit in the bathroom. It’s not a hotel it’s worst then motel only good thing was Ac worked well
Verified traveller
4-night trip
Verified Expedia guest review
4/10 Fair
13 April 2019
Bedding was very hard uncomfortable.
Shower, sink and Bedroom in the same room. The hotel rating should be one start.
Verified traveller
5-night romance trip
Verified Travelocity guest review
8/10 Very good
18 March 2019
Amazing staff,cleanlyness and excellent location. Food was good. The building a b8t old but the staff at the hotel were amazing and location is excelllent.
Verified traveller
4-night romance trip
Verified Expedia guest review
2/10 Poor
25 November 2018
I didn't like anything about this place, staff is rude, bes is made of concrete, my mom had cockroaches in ther room then they came to exterminate them and left a bad odor that they had to open the window. Bathroom was horrible and the room service came to ask for towels even with the do not disturb sign. One night the room almost didn't open and you can hear the next room shower. I tried to cancel my stay but Raphael offered 2 others hotels that were worst. I ended up leaving one day before and losing my money.
Denise
Denise, 4-night family trip
Verified Expedia guest review
2/10 Poor
24 October 2018
Verified traveller
4-night trip
Verified Expedia guest review
2/10 Poor
9 June 2018
Horrible. Needs to be updated. Too old lookind, bad air conditioner
Verified traveller
4-night trip
Verified Expedia guest review
2/10 Poor
8 March 2018
dirty Hotel
rock hard bed,because the base is concrete.the buffet is a joke,recycled chicken for 3 days.poor selection of food and was terrable .the bathroom was unreal,the toilet area is so small that when i used it, my knee was against the wall.cockroaches at the buffet,and in my room.DON,T GO HERE.
Verified traveller
14-night trip
Verified Expedia guest review
2/10 Poor
3 January 2018
Hotel close to the beach
The check in was too slow, we have to wait in a line for more than 10 minutes. Only one member for the holidays.
The room wasn’t cleaned for the 2 nights.
JD
JD, 2-night trip
Verified Expedia guest review
2/10 Poor
3 January 2018
Disastrous stay
Terrible experience, room, bed, shower were all terrible. The balcony door was held with a screw, the wind would blow it open, TV didn’t work, no cable or basic channel; no WiFi; shower curtain was small; bathroom floor would get soaked from shower. Hotel should be 1 Star not 3 stars. What a shame becaus the location is very central.
Verified traveller
1-night romance trip
Verified Hotels.com guest review
2/10 Poor
14 July 2017
Don't go there. It clouded our whole vacation, because it is a very dirty place. They don't clean the room. And they treat you very poorly all over. Plus they made us pay more at our arrival.