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Hotel Palacio Mundo Imperial

4.0 star property
Family-friendly resort with full-service spa, connected to the convention centre, near La Isla Shopping Village

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Palacio Mundo Imperial

6 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
6 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Hallway
Lobby
4 restaurants, breakfast, lunch, dinner served; seafood

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Laundry facilities
  • 24/7 front desk
  • Pet-friendly
  • Spa
  • Pool
Main amenities
  • Daily housekeeping
  • Near the beach
  • 4 restaurants and 2 poolside bars
  • Full-service spa
  • 6 outdoor pools
  • Breakfast available
  • Free children's club
  • 3 outdoor tennis courts
  • Health club
  • Sauna
  • Children's pool
  • Hot tub
Feel at home
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
The price is €129
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Club 89 King Bed Resort View

Club 89 King Bed Resort View

Club 89 King Bed Resort View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hairdryer
  • 35 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club 89 Double Beds Resort View

Premium bedding, in-room safe, desk, iron/ironing board

Club 89 Double Beds Resort View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hairdryer
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club 89 Double Beds Diamante View

Premium bedding, in-room safe, desk, iron/ironing board

Club 89 Double Beds Diamante View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite King Size Bed Resort View

Premium bedding, in-room safe, desk, iron/ironing board

Master Suite King Size Bed Resort View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hairdryer
  • 78 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Size Bed Resort View

Deluxe King Size Bed Resort View

Deluxe King Size Bed Resort View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hairdryer
  • 35 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Penthouse King Size Bed Diamante View

One Bedroom Penthouse King Size Bed Diamante View

One Bedroom Penthouse King Size Bed Diamante View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hairdryer
  • 114 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club 89 King Size Bed Diamante View

Club 89 King Size Bed Diamante View

Club 89 King Size Bed Diamante View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite King Size Resort View

Junior Suite King Size Resort View

Junior Suite King Size Resort View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hairdryer
  • 52 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite King Size Bed Diamante View

Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite King Size Bed Diamante View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hairdryer
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Beds Diamante View

Premium bedding, in-room safe, desk, iron/ironing board

Superior Double Beds Diamante View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hairdryer
  • 36.4 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Size Bed Diamante View

Premium bedding, in-room safe, desk, iron/ironing board

Superior King Size Bed Diamante View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hairdryer
  • 35 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite King Size Bed Diamante View

Premium bedding, in-room safe, desk, iron/ironing board

Master Suite King Size Bed Diamante View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hairdryer
  • 78 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Beds Resort View

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Double Beds Resort View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Ceiling fan
Hairdryer
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Luxury With View

Premium bedding, in-room safe, desk, iron/ironing board

Room Luxury With View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Deluxe With View

Premium bedding, in-room safe, desk, iron/ironing board

Room Deluxe With View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Luxury With View

Premium bedding, in-room safe, desk, iron/ironing board

Room Luxury With View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With View

Premium bedding, in-room safe, desk, iron/ironing board

Suite Junior With View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Deluxe With View

Premium bedding, in-room safe, desk, iron/ironing board

Room Deluxe With View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With View

Premium bedding, in-room safe, desk, iron/ironing board

Suite Junior With View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Luxury

Premium bedding, in-room safe, desk, iron/ironing board

Room Luxury

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Master With View

Premium bedding, in-room safe, desk, iron/ironing board

Suite Master With View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Luxury With View

Premium bedding, in-room safe, desk, iron/ironing board

Room Luxury With View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With View

Premium bedding, in-room safe, desk, iron/ironing board

Room Superior With View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Superior With View

Premium bedding, in-room safe, desk, iron/ironing board

Room Superior With View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Master With View

Premium bedding, in-room safe, desk, iron/ironing board

Suite Master With View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Premium With View

Premium bedding, in-room safe, desk, iron/ironing board

Suite Premium With View

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property – evening/night

Princess Mundo Imperial

Pool
Pet-friendly
Parking available
Internet access
7.8 out of 10, Good, (1009)
The price is €153
includes taxes & fees
15 Dec - 16 Dec
Princess Mundo Imperial
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About the area

Map
Boulevard Barra Vieja No. 3, Acapulco, GRO, 39931

What's nearby

  • Forum de Mundo Imperial - 4 min walk - 0.4 km
  • La Isla Shopping Village - 8 min walk - 0.7 km
  • La Bonfil Beach - 7 min drive - 5.0 km
  • Playa Revolcadero - 10 min drive - 6.4 km
  • Majahua Beach - 17 min drive - 9.8 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 3 min drive

Restaurants

  • ‪Café Punta del Cielo - ‬1 min walk
  • ‪Tarascos - aeropuerto - ‬9 min walk
  • ‪Juan Valdez Cafe - ‬1 min walk
  • ‪Carnivore - ‬2 min walk
  • ‪Rino´s Casa Napoli - ‬13 min walk

About this property

Hotel Palacio Mundo Imperial

Bring the kids when you stay at Hotel Palacio Mundo Imperial in Acapulco and they can enjoy the free kids' club. Guests can visit the spa to be pampered with massages, body wraps or facials, and Mizumi, one of 4 restaurants, serves seafood and is open for dinner. Other highlights include 6 outdoor pools, a bar/lounge and a health club. Fellow travellers say great things about the helpful staff.

All-inclusive

All-inclusive room rates at Hotel Palacio Mundo Imperial are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

At a glance

Hotel size

  • 814 units

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets allowed (dogs only, 2 total, up to 9 kg per pet)*
  • Service animals welcome
  • Specific rooms only*

Parking

  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 4 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Lifeguard on-site

What to do

  • Tennis
  • Beach volleyball
  • Shopping
  • Beach nearby
  • Golf lessons nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 6 outdoor pools
  • Designer shops on-site
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 46-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Elan Spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

Mizumi – This seafood restaurant specialises in seafood and only serves dinner. Reservations are required.
March̩ РThis restaurant specialises in international cuisine and serves breakfast and dinner. Reservations are required.
La Moda – This restaurant serves breakfast, brunch, lunch and dinner. Reservations are required.
Acua – This poolside family restaurant specialises in Mexican cuisine and serves lunch and dinner.
Carnivore – This steakhouse specialises in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: MXN 250 per accommodation, per night
  • Resort fee inclusions:
    • Fitness centre access
    • Parking
    • Phone calls (may be limited)
    • WiFi access (may be limited)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 420 to 420 for adults and MXN 210 to 210 for children

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for MXN 350 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 999 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards. Cash is not accepted.

Also known as

Resort Mundo Imperial Acapulco
Resort Mundo Imperial
Mundo Imperial Acapulco
Mundo Imperial
Mundo Imperial Hotel Acapulco
Palacio Mundo Imperial
Palacio Mundo Imperial Resort
Hotel Palacio Mundo Imperial Resort
Hotel Palacio Mundo Imperial Acapulco
Palacio Mundo Imperial All Inclusive Hotel
Hotel Palacio Mundo Imperial Resort Acapulco

Frequently asked questions

Does Hotel Palacio Mundo Imperial offer free cancellation for a full refund?
Yes, Hotel Palacio Mundo Imperial does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Palacio Mundo Imperial?
Yes, there are 6 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at Hotel Palacio Mundo Imperial?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 9 kg per pet. There's a charge of MXN 999 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times at Hotel Palacio Mundo Imperial?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Hotel Palacio Mundo Imperial and nearby?
Have fun with on-site activities such as volleyball, and improve your game on the tennis courts. Additional recreation on-site includes volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 6 outdoor swimming pools. Hotel Palacio Mundo Imperial also has 2 poolside bars, a sauna and a health club, as well as an arcade and a garden.
Are there restaurants at or near Hotel Palacio Mundo Imperial?
Yes, there are 4 on-site restaurants, featuring seafood, pool views and poolside dining.
Does Hotel Palacio Mundo Imperial have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Palacio Mundo Imperial like?
Hotel Palacio Mundo Imperial is in Puente del Mar, a short 3-minute drive from Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) and 4 minutes' walk from Forum de Mundo Imperial.

Hotel Palacio Mundo Imperial Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

David, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Christopher, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Earnest, 3-night trip
Verified Expedia guest review

10/10 Exceptional

ReLly nice service from staff
Jose, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Very comfortable stay
David, 1-night family trip
Verified Expedia guest review

6/10 Good

Service from waiters in the beach so terrible I had to wait hours to get a drink
Beatriz, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

2/10 Poor

MARIA, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Everything is good
Ricardo, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice and I clean, friendly and professional staff food quality in all of the restaurants is excellent, good price for a very nice property. Overall 10 out of 10.
Carlos, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Friendly and very professional staff, place is clean all around the property, adult pool area is great.
Rosa, 2-night trip
Verified Expedia guest review

4/10 Fair

Larry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gerardo, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Beatriz, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Pilar, 1-night trip
Verified Orbitz guest review

8/10 Very good

need to replace old equipment
Tomas, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Close to airport and concert venue
Ali, 3-night trip
Verified Expedia guest review

4/10 Fair

Ana, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Not at all
JOSE, 1-night trip
Verified Expedia guest review

6/10 Good

Anthony, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I like the club the playa.
Xochitl, 2-night trip with friends
Verified Expedia guest review

2/10 Poor

Stay away from this hotel they make extra charge for valet parking and I arrive in taxi also they charge for Wi-Fi when they advertise as a free room humid employee rude never again I stay there
Alexandra, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Is clean and a lot space
Mario, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Mia, 3-night trip
Verified Expedia guest review

6/10 Good

The property is huge & nice. They do not give you a map or tell you where things are. It was pretty hard trying to find things. Adult pool is on the other side of the hotel, building 1. There is no food there. Bartenders were friendly and fun. Pool is very boring! Meant for old people who want zero noise. Even the music at max volume is very low. The resort feels sad, not fun! We paid for all inclusive. IT IS NOT WORTH IT. Food is limited, we had to walk to the other side of the resort to the family pools for food, than back. I wanted water, I asked the front desk & they said I had to dial 0 from my room for it. Why would I pay 200 pesos for water to be delivered? That’s stupid! I paid $160 and I can’t get a bottled water without paying for room service to bring it to me? We went for breakfast on checkout day. We had to wait until 7 am to eat. We needed to leave at 7:30. no food until 7am. The most annoying thing is they want you to sign a bill after everything, even when you paid for all inclusive. We got tired of waiting for the bill and learned to just leave, don’t worry they come running then. They act like I’m leaving without paying! Worse all inclusive we have been too. Our room was Huge and nice. Too many buttons for lights, like 15-20. Our bed had sand in it & we had not gotten into bed yet. Blood stain on sheets. It was not old blood. It was still red! Taxi to airport took 30 min for pickup.
Tonja, 1-night romance trip
Verified Travelocity guest review