20 km Jalan Pontian Lama, Johor Bahru, Johor, 81110
What's nearby
Pulai Spring Country Club - 1 min walk
Universiti Teknologi Malaysia - 15 min walk
Paradigm Mall Johor Bahru - 13 min drive
Sutera Mall - 13 min drive
Aeon Mall Bukit Indah - 19 min drive
Getting around
Senai International Airport (JHB) - 17 min drive
Singapore (XSP-Seletar) - 61 min drive
Changi Airport (SIN) - 73 min drive
JB Sentral - 23 min drive
Kempas Baru Station - 27 min drive
Restaurants
Sana Curry House - 4 min drive
Kawd Jb - 5 min drive
Restoran Al Rizqi Bistro - 6 min drive
Restoran Tomyam Ainoni - 5 min drive
Restoran Kakmi Dan Pak Kerabu Corner - 6 min drive
About this property
Pulai Springs Resort
At Pulai Springs Resort, you'll be within a 15-minute drive of Paradigm Mall Johor Bahru and Sutera Mall. Guests can take a dip in one of 2 outdoor pools or grab a bite to eat at The Gleneagles Terrace, which serves Asian cuisine. Other highlights include an indoor pool, a poolside bar and a fitness centre.
Languages
English, Malay
At a glance
Hotel size
184 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 7:00 AM - 6:30 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Barbecue grills
Room service
Snack bar/deli
Travelling with children
Children's pool
Playground
What to do
Golfing
Pool table
Hiking/biking trails nearby
Working away
Business centre
Conference space
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Bike hire
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Library
Fitness centre
2 outdoor pools
An indoor pool
Arcade/games room
Hot tub
Sauna
Steam room
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Rollaway/extra bed (surcharge)
What to enjoy
Balcony
Freshen up
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Special features
Dining
The Gleneagles Terrace – This restaurant specialises in Asian cuisine.
Elephant and Castle – On-site pub.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 37.10 for adults and MYR 18.55 for children
Early check-in can be arranged for an extra charge of MYR 60 (subject to availability)
Late checkout can be arranged for an extra charge of MYR 60 (subject to availability)
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 05 May to 12 May:
Bar/Lounge
Beach
Children's club
Fitness facilities
Golf course
Hot springs
Sauna
Spa
Hot tub
Tennis courts
Children & extra beds
Rollaway beds are available for MYR 84.9 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts major credit cards. Cash is not accepted.
Also known as
Pulai Springs Resort Johor Bahru
Pulai Springs Resort
Pulai Springs Johor Bahru
Pulai Springs
Pulai Springs Hotel Johor Bahru
Pulai Springs Resort Hotel
Pulai Springs Resort Johor Bahru
Pulai Springs Resort Hotel Johor Bahru
Frequently asked questions
Does Pulai Springs Resort offer free cancellation for a full refund?
Yes, Pulai Springs Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pulai Springs Resort?
Yes, there are 2 outdoor pools, an indoor pool and a children's pool.
Are pets allowed at Pulai Springs Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Pulai Springs Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Pulai Springs Resort?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge of MYR 60 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MYR 60 (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Pulai Springs Resort and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Pulai Springs Resort also has 2 outdoor pools, a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Pulai Springs Resort?
Yes, The Gleneagles Terrace offers Asian cuisine and poolside dining.
Does Pulai Springs Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Pulai Springs Resort like?
Pulai Springs Resort is a short 1-minute walk from Pulai Spring Country Club and 15 minutes' walk from Universiti Teknologi Malaysia.
Pulai Springs Resort Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.6/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
4/10 Fair
25 December 2024
Hotel needs a revamp
This place is old and badly needs renovation. Room is dated, water pressure is low, sofa is old, aircon works intermittently but leaks... The list goes on. Service tries hard but the hotel's glory days are long over.
Hartini
Hartini, 3-night family trip
Verified Hotels.com guest review
6/10 Good
10 August 2024
Daniel
Daniel, 3-night trip
Verified Expedia guest review
10/10 Exceptional
26 June 2024
Kiran Tisha
Kiran Tisha, 4-night trip
Verified Expedia guest review
8/10 Very good
2 June 2024
Moderately Old
Far from everywhere. So it is not convenient. Booking Grab will take around 1 hour to get.
Nordin
Nordin, 1-night trip
Verified Hotels.com guest review
6/10 Good
25 May 2024
R
R, 2-night trip
Verified Expedia guest review
8/10 Very good
15 May 2024
A lovely stay
Overall a lovely and value for money stay. Location of the resort is a little isolated, but makes for a quiet and peaceful getaway. Rooms are old but functional and somewhat clean (just ignore the corners and nitty gritty bits if you can!) We had the 4-bedroom suite and it was great for our family in terms of size. There was an ant situation though, as they came out very quickly to some dried goods we purchased. Would suggest for the hotel to try to remove them, and that patrons can try to place food items in the fridge or well covered.
Fittings are simple and can be clunky. Swimming pool is old and one of outdoor jacuzzi is closed for repairs. The indoor jacuzzi doesn't really have pressure/bubbles/power, but provides a decent warm water soak. Kids enjoyed the slide though.
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
6 May 2024
Khairul Azhar
Khairul Azhar, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 April 2024
Spacious, peaceful and clean property. Downside is one of the room aircon giving out hot air only. Need to do servicing on it.
Khairnawaty
Khairnawaty, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
29 November 2023
Leeta
Leeta, 3-night trip
Verified Expedia guest review
10/10 Exceptional
4 July 2023
Great value for the price. Quiet resort w a bunch of nice pools and walking areas
JINHAI
JINHAI, 1-night family trip
Verified Expedia guest review
6/10 Good
10 June 2023
Noisy aircon and ongoing construction.
I booked a 3 bedroom apartment. Aircon in 2 out 3 bedrooms are extremely noisy. Sounds like lorry parked with engine on next to your bed. Really disturbing to our sleep. I was half contemplating of getting an ear plug the next day to help me sleep. Decided to off the aircon and bear with the rising temp in the middle of the night to get some sleep. The aircon needs to be replaced if Pulai Spring wants to attract people to book the place. King bed is not pocketed spring so be prepared for “earthquake” shake when your partner toss and turn while sleeping at night. A whole construction is happening right in front of the pool. Terrible view to feel relax unless one is keen to walk to the other side of the resort building which has better landscape pool with reasonable view. Buffet breakfast has a reasonable spread. I will not book again for sure until the aircon is fixed and the construction is completed. Staff were friendly and helpful in general.
Peter
Peter, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 December 2022
Pleasant stay
The stay was amazing. Check in was super fast. The front desk had all the things prepared beforehand and was just waiting for my appearance. Thats how efficient it was this time round. Banquet staff were also very helpful and friendly. They attended to my needs promptly. All the staff in fact made everyone feel welcome by the usual greetings. I got to say that they serve one of the nicest sambal for nasi lemak. They deserve an award for that. My whole family including the kids truly enjoyed our stay. Thank you. Will definitely return.
Effandi
Effandi, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
29 November 2022
Choo
Verified Expedia guest review
8/10 Very good
22 November 2022
Alex
Alex, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
21 October 2022
Fiona
Fiona, 3-night trip
Verified Wotif guest review
10/10 Exceptional
18 September 2022
Charn Wye
Charn Wye, 1-night trip
Verified Hotels.com guest review
4/10 Fair
18 June 2022
Good service but old furnitures, poor cleaniness
The check in was fast as there was no queue. Hotel staffs were friendly and prompt. However, the hotel furnitures need a change, old and musty. Cleanliness was poor, moulds were spotted on basins. Thick layer of dust were spotted on top of sliding doors and some furniture surfaces.
Verified traveller
1-night family trip
Verified Hotels.com guest review
6/10 Good
3 January 2022
SITI
SITI, 1-night family trip
Verified Hotels.com guest review
6/10 Good
25 December 2021
mohamad rezal
mohamad rezal, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 December 2021
Pou Yee
Pou Yee, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 November 2021
Noorazanlina
Noorazanlina, 1-night family trip
Verified Hotels.com guest review
6/10 Good
17 October 2021
ziamah
ziamah, 2-night trip
Verified Hotels.com guest review
8/10 Very good
12 October 2021
Preview with honest
Value for money for 3 bedroom suite. Should check battery for aircond and TV as I experience the problem with the battery. Adding channel TV for kids also.
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
14 November 2020
Zul Hilmi
Zul Hilmi, 1-night trip
Verified Hotels.com guest review
6/10 Good
23 September 2020
check in was fast, room okay, maintenance is so so, but breakfast was delivered to us maybe because of covid19 but the portion is not that big, if can refill it will be better