Hotel New Bengal

3.5 star property
Hotel with 3 restaurants, connected to a shopping centre, near Crawford Market

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel New Bengal

Hallway
Premium bedding, memory-foam beds, individually decorated, desk
Property amenity
Interior entrance
Property entrance

Reviews

5.6 out of 10

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Parking available
  • Laundry facilities
  • 24/7 front desk
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants
  • Breakfast available
  • Self parking
  • Room service
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Limo/town car service
  • Terrace
  • 24-hour front desk
Feel at home
  • Children stay free
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace

Room options

Available filters for rooms
Showing 3 of 3 rooms

Deluxe Room

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Memory foam bed
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Executive Room

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Memory foam bed
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Room (with A/C)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Memory foam bed
Ceiling fan
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
B Sitaram Building, Dr. DN Road, Near Crawford Market, Mumbai, Maharashtra, 400001

What's nearby

  • Mohammed Ali Road - 1 min walk
  • Crawford Market - 2 min walk
  • Marine Drive - 19 min walk
  • Gateway of India - 3 min drive
  • Girgaun Chowpatty - 8 min drive

Getting around

  • Chhatrapati Shivaji International Airport (BOM) - 52 min drive
  • Chhatrapati Shivaji Maharaj Terminus Railway Station - 10 min walk
  • Mumbai Masjid Station - 10 min walk
  • Mumbai Marine Lines Station - 16 min walk
  • Mumbai CSMT Station - 12 min walk
  • CSMT Station - 17 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Gulshan-E-Iran - ‬4 min walk
  • ‪Hotel Grant House - ‬6 min walk
  • ‪Bawarchi - ‬7 min walk
  • ‪Ustaadi - ‬1 min walk
  • ‪Radio Restaurant - ‬4 min walk

About this property

Hotel New Bengal

When you stay at Hotel New Bengal, you'll be a short five-minute drive from Marine Drive and Gateway of India. Guests looking for a bite to eat can visit Howra - BengaliSpeciality, one of 3 restaurants, which serves lunch and dinner. Public transportation is close by: Mumbai CSMT Station is only 12 minutes on foot.

Languages

English, Hindi

At a glance

DONE

Hotel size

    • 88 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in time starts at 11 AM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 9 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered on-site self-parking (INR 300.00 per night)
    • Uncovered on-site extended parking (INR 300 per night)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • 3 restaurants
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Beach nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1964
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • Art gallery on-site
  • Designer shops on-site
  • Shopping centre on-site
  • Lockers available

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Doorbell and phone notifications
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance

Room amenities

Be entertained

  • LED television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Premium bedding
  • Memory-foam mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Dining

Howra - BengaliSpeciality – This restaurant serves lunch and dinner.
Zaffran-Mughlai Chinese – This restaurant serves lunch and dinner.
Zaffran-Bistro Pizzas – This restaurant only serves dinner.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately INR 300 for adults and INR 250 for children
  • Airport shuttle service is offered for an extra charge of INR 1800 per vehicle (return)

Children & extra beds

  • Rollaway beds are available for INR 800.0 per night

Parking

  • Uncovered self-parking costs INR 300.00 per night
  • Uncovered extended parking costs INR 300 per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel New Bengal Mumbai
Hotel New Bengal
New Bengal Mumbai
Hotel New Bengal Hotel
Hotel New Bengal Mumbai
Hotel New Bengal Hotel Mumbai

Frequently asked questions

Does Hotel New Bengal offer free cancellation for a full refund?
Yes, Hotel New Bengal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel New Bengal?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel New Bengal?
Yes. Self-parking costs INR 300.00 per night. Extended parking costs INR 300 per night.
Is an airport shuttle service offered by Hotel New Bengal?
Yes, an airport shuttle is available. The charge is INR 1800 per vehicle return.
What are the check-in and check-out times at Hotel New Bengal?
You can check in starting at 11 AM. Check-out time is 9 AM. Contactless check-out is available.
What is there to do at Hotel New Bengal and nearby?
Recommended spots to visit include Crawford Market (2-min walk) and Marine Drive (1 mi), along with Flora Fountain (1.1 mi) and Bombay Stock Exchange (1.3 mi).
Are there restaurants at or near Hotel New Bengal?
Yes, there are 3 on-site restaurants.
What's the area around Hotel New Bengal like?
Hotel New Bengal is a short 19-minute walk from Marine Drive and 2 minutes' walk from Crawford Market.

Hotel New Bengal Reviews

Reviews

5.6

5.6/10

Cleanliness

6.4/10

Staff & service

4.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Fair

Old building dirty and no good breakfast option no network inside rooms and even no exhaust or ventilation in room. Rooms gallery and entry as well as stairs are not maintained and remain unhygienic dirty. Service quality are poor. And inside rooms the furnitures other goods n bathrooms are not even basic quality. Felt like online bookings are not reliable anymore
Manindra, 2-night trip
Verified Expedia guest review

2/10 Poor

Ramdass, 3-night trip
Verified Expedia guest review

8/10 Very good

MAHABUB, 4-night family trip
Verified Hotels.com guest review

6/10 Good

MAHABUB, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Are stay was amazing and we will be back
lenslood, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Funky room , wrak internet ....
AMIR, 7-night trip with friends
Verified Hotels.com guest review

6/10 Good

Excellent location but aged room
Before I start I must mention that I stayed in this same hotel 10 years back. That was too from recommendation from one of my family member who was a regular visitor here. Back in 2008, when I stayed I was very much pleased with the room and service. To add to that, the location is amazing. You are in the heart of the city, close to CST and fort area. So when in 2018 I again planned to come to Mumbai for a short trip, I didnt have to look for hotels. I knew where I am going to stay. But this time I got disappointed with the hotel. The rooms do not seem to get maintained properly. I was given a room with broken chair and bathroom door knob. But still there are things to praise for. They are very particular about your address proof for safety reasons. I had to show my marriage certificate to prove that mg companion is my spose. One more thing is included breakfast. So overall, this is in a nice location but if I come again, I will stay somwhere else. You can still book your room here if you want to take advantage of the location but dont expect the rooms to look what you see in their website.
Amit, 1-night trip
Verified Expedia guest review

8/10 Very good

Basic and clean hotel in a great bazaar location.
Cleanliness of room and bathrooms is very good. Great location near Crawford market. Also very close to the VT train station (now CSTM). Standard room I stayed in is quite small, just the bed and a few extra feet of space, but I was travelling alone for business so that was all I needed.
Tiga, 2-night trip
Verified Expedia guest review

2/10 Poor

Worst Hotel i’ve Stayed at in the last 5 years
Terrible. Reception staff were unfriendly. The room was dirty. We booked two single beds but were forced into a double bed (as no room as two single beds). This was not worth the price payed. Avoid at all costs.
1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Terrible hotel in Mumbai
We arrived at the hotel NEW BENGAL in Mumbai at 13 Jan 2017. I booked 3 rooms for 2 nights from 13 Jan until 15 Jan. But at the reception staff immediately told to me that they can give us the rooms only for one night, even though we paid for two nights. To my question "why ?" they said, that I made a reservation via Expedia, paid to Expedia, so I must call and ask to Expedia. And hotel is full booked for second night. I said that Expedia payd to hotel for two nights, but they told to me, that they not received any money. As a result, in the morning 14 Jan we were evicted, but were allowed to leave the luggage until the evening because in the evening can be vacant rooms. It was free. In the evening we were offered the cheapest rooms. This rooms were not the ones for which we paid, and the cheapest (I have photo). It was also asked to pay for the towels because in these rooms we must pay for the towels. When I said that I payd for the more expensive rooms, we were given towels free.
Verified Expedia guest review

4/10 Fair

Expensive hotel for no value for money
I paid lot money online booking and room was different on website but when checked in, i was been allocated to very different room at dark corner. Bed sheet was not clean at all. Pillows so dirty. Will not suggest to any one for this hotel.
Verified Expedia guest review

4/10 Fair

All cover, no book
The Hotel New Bengal looks quite nice in photographs and even not too disastrous from the exterior. The foyer is well kept and there is a functioning lift and the rooms are air conditioned. It is a far stretch from living on the street but not what you would call a hotel. There is a lot of exposed wiring, much exposed construction relic (rubble, brinks, concrete bags etc) and many of the rooms are only 3/4 length walls. The hygiene of the bathrooms, especially the shared washrooms is highly questionable and although the porter staff are very friendly and helpful, the staff at reception are very disinterested in you and many extra charges and tips pop up unexpectedly. I didn't feel safe leaving valuables in the room so I brought all things of worth with me on daily outings.
Verified Expedia guest review

8/10 Very good

Great location for real India area.
Local area. Market 200 yards away. resturants and cafe's on the doorstep. Not tourist area therefore no begging and touting. Next to railway station. School of Art and crafts. Taxi's outside. Lots of street activity.
Verified Expedia guest review

2/10 Poor

Not worth it
I would advise staying somewhere else. It's just not a nice place, there were cats in the third floor hallways and the first flood was still being built. When I arrived they put me in a really low grade room even though I'm pretty sure I booked something better. They did try and put me in a better room but at a cost. The whole thing just wasn't a pleasant experience, find somewhere else, your better off.
Verified Hotels.com guest review

10/10 Exceptional

My house away from home
Verified Hotels.com guest review

2/10 Poor

Not good experience
Didn't stay myself but booked for my relatives. It's thier feedback
Verified Expedia guest review

10/10 Exceptional

Great
My stay was great ask them for their new room at the back.
Verified Hotels.com guest review

6/10 Good

Nice hotel for location wise
Single rooms are very expensive, although conditions are not very good.Some are bit smelly and plug power not working.They are broken. wi fi does not work great.
Verified Expedia guest review

6/10 Good

Great budget hotel in Mumbai
Staff very helpful when we needed to have our rooms together with outside space. Breakfast included in the price,served nextdoor in a cafe and was really nice good choice including eggs. Good location for CST station,Crawford Market.
Verified Expedia guest review

8/10 Very good

Excellent location for Crawford Market and CST
Staff very helpful. Needed 2 rooms next door to each other and this was accomplished without ant fuss. Ideal for train station and easy taxi to various places in Mumbai. Good budget hotel with breakfast and a great restaurant. Balconies also gave opportunities for people watching as well as socialising
Verified Expedia guest review

4/10 Fair

Overpriced and Charmless
The hotel is relatively clean, the Wi-Fi was adequate, and the neighborhood was interesting for me. A woman alone might find it unsafe after dark. I wouldn't stay again, however. My initial room was an airless closet, stifling without AC and too cold with (the AC wasn't adjustable). My first night, after I arrived very late, I realized to my dismay the hotel hadn't provided a covering sheet, and I was forced to sleep in my pants and jacket. When I mentioned that the next day, the front desk personnel just shrugged. It wasn't a concern for them. I asked for a new room, and they put me in the hotel's most expensive suite without suggesting other possibilities, and when I left, they tried to charge me the higher rate for both of the two days I spent there. Such "mistakes" should never happen. My more expensive room was bearable, though it had no desk, but the hotel staff, corporate employees, seem to regard guests as chickens to be plucked. Summary: Cleanish, interesting neighborhood, good Wi-Fi, unfriendly management. Regard as a last resort.
Verified Hotels.com guest review

4/10 Fair

Not maintained properly.very much disappointed.Complimentary breakfast is not at all good.
Verified Expedia guest review

8/10 Very good

New rooms are comfortable.
The old rooms are not suitable to stay any more. The annex building with new tip top rooms are much comfortable. We did enjoy our stay.
Verified Hotels.com guest review

2/10 Poor

The last place on earth that you want to visit...
Absolutely Pathetic. Even pathetic is an understatement. There is absolutely nothing good about the hotel. Its a hotel just for name sake.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review