Take in the views from the rooftop terrace when you stay at Hotel Relais II Chiostro di Pienza. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at La Terrazza del Chiostro, which serves lunch and dinner. Other highlights include a bar/lounge, a terrace and a garden. Fellow travellers say great things about the helpful staff.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
37 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
No cots (infant beds)
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast each morning 7:30 AM–10:00 AM
La Terrazza del Chiostro – This restaurant serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10.00 per pet, per day
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 7:00 PM
The seasonal pool is open from June to September
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number IT052021A1FM3EBH7X
Also known as
Hotel Relais II Chiostro di Pienza
Hotel Relais II Chiostro di
Relais II Chiostro di Pienza
Relais II Chiostro di
Relais Ii Chiostro Di Pienza
Hotel Relais II Chiostro di Pienza Hotel
Hotel Relais II Chiostro di Pienza Pienza
Hotel Relais II Chiostro di Pienza Hotel Pienza
Frequently asked questions
Does Hotel Relais II Chiostro di Pienza offer free cancellation for a full refund?
Yes, Hotel Relais II Chiostro di Pienza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Relais II Chiostro di Pienza?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at Hotel Relais II Chiostro di Pienza?
Yes, pets are welcome. There's a charge of EUR 10.00 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hotel Relais II Chiostro di Pienza?
Sorry, there's no on-site parking at Hotel Relais II Chiostro di Pienza.
What are the check-in and check-out times at Hotel Relais II Chiostro di Pienza?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 11:00 AM.
What is there to do at Hotel Relais II Chiostro di Pienza and nearby?
Hotel Relais II Chiostro di Pienza has a seasonal outdoor pool and a garden.
Are there restaurants at or near Hotel Relais II Chiostro di Pienza?
Yes, La Terrazza del Chiostro offers al fresco dining.
What's the area around Hotel Relais II Chiostro di Pienza like?
Hotel Relais II Chiostro di Pienza is a short 1-minute walk from Palazzo Piccolomini and 2 minutes' walk from Piazza Pio II.
Hotel Relais II Chiostro di Pienza Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
14 November 2024
Gisela
Gisela, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
Tatjana
Tatjana, 1-night trip
Verified Hotels.com guest review
4/10 Fair
21 October 2024
One night stay during a stopover in Pienza (cool town!). Unfortunately this hotel didn't have functional air conditioning as advertised. Supposedly it had been turned off for the season despite Italy having near record daytime highs for this time of year. The staff did attempt to help by reactivating the in room AC units on our floor but it was completely ineffective. I believe it was 'functional' in the sense that the in room unit had power but it cooled the room 0%. We had 2 rooms and they acted the same way. We were given a fan and slept with the windows open but just couldn't get enough airflow intol the room despite the outside temperature being very pleasant sweatshirt weather. I know this can be the case in Europe, but as an American who seeks out places that advertise AC, this was a big letdown. I will say the breakfast and hotel location/views are excellent.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 September 2024
Good stay
Needed an extra night and got a room through Hotels.com. Was there for a wedding. The room was small but the location was where I wanted to be and the breakfast was very good.
barbara
barbara, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 September 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 September 2024
Rodrigo
Rodrigo, 2-night trip
Verified Expedia guest review
10/10 Exceptional
22 September 2024
Elviro
Elviro, 2-night trip
Verified Expedia guest review
8/10 Very good
22 September 2024
This property was in a perfect location if you would like to visit Pienza. The restaurant on site - whilst not affiliated with the hotel sits right above the pool so found it a bit awkward leaving the pool and walking through people dining. Their drinks were also so expensive and not worth it - so avoid ordering off them if you are not wanting to spend a lot of money. Otherwise the hotel staff were pleasant and the breakfast was incredible!
Carmen
Carmen, 2-night romance trip
Verified Wotif guest review
10/10 Exceptional
21 September 2024
La unica cosa mala es que el parking es complicado y puede ser lejos. La vista del desayuno es increible
Franco
Franco, 1-night trip
Verified Hotels.com guest review
2/10 Poor
17 September 2024
We booked nine months earlier but were given probably the worst rooms. Ours was right next to a restuarant bar which was noisy until midnight and the rooms above were noisy. The double glazing was totally inaffective at blocking sound.
Our daughter's room was on the far side of the hotel and couldn't receive wifi or phone reception and the staff simply said the walls were too thick.
Would never stay there again.
Roderick
Roderick, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
14 September 2024
Great, convenient location for when we stayed to attend a wedding. The room was clean, quiet and spacious, and we really appreciated having access to a pool on the property for a quick dip when it was super hot outside. And the breakfast was varied and delicious!
Nola
Nola, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
9 September 2024
Amazing location. If you’re driving to Pienza, make sure you message the hotel to get instructions on what the parking options are as you can’t drive anywhere near the hotel with your bags.
Robert
Robert, 2-night trip
Verified Hotels.com guest review
6/10 Good
5 September 2024
Iconic
Iconic hotel in fantastic setting right in the centre of Pienza. We upgraded our room to a suite at a not unreasonable price as the standard room was bleak. It is a very old historic building so there are going to be not ideal rooms. We accept the drawbacks of the old building but it is tired and would benefit from a comprehensive sensitive refurbishment scheme. Terrace restaurant stunning and food good but somewhat overpriced. Overall a unique place to stay
Philip
Philip, 2-night trip
Verified Hotels.com guest review
8/10 Very good
3 September 2024
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 August 2024
the hotel is great. the terrace was infested with wasps and the coffee was mediocre. i will stay there again for sure.
brian
brian, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
23 July 2024
Amar
Amar, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 July 2024
The staff was very helpful and the room
& bathroom quite large. Beautiful property!
Amy
Amy, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 June 2024
Will return!
Lovely hotel in a beautiful location. Attentive and welcoming staff with spectacular views over the Val d Orcia. Pienza is our favourite hill town and the cloisters the ideal place to stay. We have stayed on many occasions and will return.
Noel
Noel, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 June 2024
Jonathan
Jonathan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 June 2024
A comfortable place to stay while doing a solo cycling tour of Tuscany
Kevin
Kevin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 May 2024
Excellent location
Thomas
Thomas, 1-night family trip
Verified Orbitz guest review
10/10 Exceptional
3 May 2024
new
new, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 April 2024
Was excellent great location great staff
Ani
Ani, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 April 2024
Great Stay at Hotel Relais ll
Our two nights at the Hotel Relais ll was very enjoyable. The accommodations were comfortable, and the breakfast superb. It was nice to walk through a medieval town and then enter your lodging via an attractive garden. The staff was exceptionally kind and easy going.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 April 2024
Beautiful views and good breakfast. It is not a service oriented hotel but you can’t beat the location, views, and value.