Gran Colombia y Benigno Malo, 25, Cuenca, Azuay, EC010104
What's nearby
Calderon Park - 2 min walk
New Cathedral of Cuenca - 3 min walk
Río Tomebamba & Calle Larga - 12 min walk
Alejandro Serrano Aguilar Stadium - 18 min walk
Mall del Rio - 5 min drive
Getting around
Cuenca (CUE-Mariscal Lamar) - 10 min drive
Guayaquil (GYE-Jose Joaquin de Olmedo Intl.) - 79.7 miles/128.3 km
14n - Antonio Borrero Station - 3 min walk
Luis Cordero (Hermano Miguel) Station - 3 min walk
Gaspar Sangurima Tram Station - 8 min walk
Terminal Terrestre Station - 20 min walk
Unidad Nacional Tram Station - 21 min walk
Airport shuttle (surcharge)
Restaurants
Negroni - 3 min walk
El Confesionario - 2 min walk
Hot Dog del Tropical - 3 min walk
Raymipampa - 2 min walk
Le Bistro - 2 min walk
About this property
ITZA Hotel Boutique Internacional
Located just 1.6 mi (2.6 km) from the airport, ITZA Hotel Boutique Internacional offers a shuttle (available on request). For a bite to eat, guests can visit SANTO PLACER, one of 2 restaurants, which serves local and international cuisine and is open for breakfast, lunch and dinner. Public transportation is close by: Gaspar Sangurima Tram Station is only 8 minutes on foot.
Languages
English, Spanish
At a glance
Hotel size
16 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Check-out time is 1:00 PM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
On-site garage
Transfers
Airport shuttle from 6:00 AM to 8:00 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 7:00 AM–10:30 AM
2 restaurants
Travelling with children
Children's menu
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free food/drink shopping service
Free newspapers in reception
Wedding services
Multilingual staff
Porter/bellhop
Romance packages
Facilities
Safe-deposit box at front desk
Terrace
Television in common areas
Communal living room
Lockers available
Accessibility
Lift
Wheelchairs available on site
Closed-captioned TV
Portable shower seat
Grab bar in shower
Transfer shower
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
52-inch Smart TV
Premium satellite channels
Home comfort
Heating (climate-controlled)
Minibar
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Selected Comfort mattress
What to enjoy
In-room massage
Individually decorated
Heated floor (bathroom)
Freshen up
Rainfall shower heads
Shower only
Hairdryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Phone
Electrical adapters/chargers
Food and drink
Chef
Champagne service
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe (laptop compatible)
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Dining
SANTO PLACER – This restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
ZAZA 360 – This rooftop bar specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.
ITZA WHISKY LOUNGE – This tapas bar specialises in local and international cuisine and only serves dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.
Optional extras
Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one-way. Maximum occupancy 3)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Itza Internacional Cuenca
ITZA Hotel boutique internacional Hotel
ITZA Hotel boutique internacional Cuenca
ITZA Hotel boutique internacional Hotel Cuenca
Frequently asked questions
Does ITZA Hotel Boutique Internacional offer free cancellation for a full refund?
Yes, ITZA Hotel Boutique Internacional does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ITZA Hotel Boutique Internacional?
Sorry, pets aren't allowed, but service animals are welcome.
Is an airport shuttle service offered by ITZA Hotel Boutique Internacional?
Yes, an airport shuttle is available from 6:00 AM to 8:00 PM on request. The charge is USD 25 per vehicle one-way.
What are the check-in and check-out times at ITZA Hotel Boutique Internacional?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 1:00 PM.
Are there restaurants at or near ITZA Hotel Boutique Internacional?
Yes, there are 2 on-site restaurants, featuring al fresco dining and local and international cuisine.
What's the area around ITZA Hotel Boutique Internacional like?
ITZA Hotel Boutique Internacional is a short 8-minute walk from Gaspar Sangurima Tram Station and 3 minutes' walk from New Cathedral of Cuenca.
ITZA Hotel Boutique Internacional Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
19 September 2024
CHRISTIAN
CHRISTIAN, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 August 2024
Ivelisse
Ivelisse, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 August 2024
Beautiful ITZA
ITZA is a beautiful hotel nestled in the city center of Cuenca. The rooms are clean, comfortable, and exquisite decorated. Room service was great! Breakfast was scrumptious as well as any food ordered. The cocktails were amazing. I highly recommend ITZA Hotel Boutique International.
Ivelisse
Ivelisse, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 January 2024
Maria
Maria, 2-night trip
Verified Expedia guest review
10/10 Exceptional
11 November 2023
ITZA AMAZING. The hotel is in a great location easy to walk to areas or catch taxis. Restaurants close by. The hotel is beautiful the rooms are spacious and filled with everything you need and more. The staff was so wonderful. They are extremely friendly and helpful. Five stars is not enough fhey need 10. Would recommend and would definitely stay again.
Benjamin
Verified Expedia guest review
10/10 Exceptional
10 October 2023
Viviana
Viviana, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 May 2023
maria
maria, 2-night trip
Verified Expedia guest review
10/10 Exceptional
6 April 2023
Great intimate boutique hotel, in the middle of everything.
thomas
thomas, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
19 February 2023
I would like to commend Pablo Vite and Paul Andrade and a young lady (don't know her name. These folks were excellent and assisted with a problem I had with a cell phone. They went above and beyond!!
Richard
Richard, 3-night trip with friends
Verified Expedia guest review
4/10 Fair
8 January 2023
Horrible customer service. Made reservation using Expedia. Final price included taxes and fees, when I checked out they charged me $40 extra for “the service.” Manager was unhelpful and unwilling to try to understand Expedia’s fees. Basic breakfast, overrated for the price. The good news is that for less money you can find a better hotel with better customer. Manager’s attitude ruined my day.
Jose
Verified Expedia guest review
8/10 Very good
28 December 2022
Very good
Carlos
Verified Expedia guest review
10/10 Exceptional
15 December 2022
Absolutely gorgeous property - amazing design, very clean, high ceilings, rooftop view, beautiful interior.
Adam
Verified Expedia guest review
10/10 Exceptional
28 November 2022
John
John, 1-night trip
Verified Hotels.com guest review
2/10 Poor
17 November 2022
Edwin
Edwin, 6-night trip
Verified Expedia guest review
10/10 Exceptional
11 November 2022
craig
craig, 2-night trip
Verified Expedia guest review
10/10 Exceptional
21 October 2022
Beautiful hotel. Congratulations
Jorge
Jorge, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 September 2022
Norma
Norma, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
12 June 2022
This is a true boutique hotel, just one block away from parque Calderon (central park of Cuenca) and the Cathedral, lot of restaurants, bars,shops in the area, the hotel has a great rooftop bar with lounge chairs, great view of the city. The only thing i didnt like is that they have no parking in the building, only one spot for unloading in the street and then you have to drive around the block to park in a Public garage ( Free for guests)
andres
andres, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
23 May 2022
This hotel is a definite 5 star!
luxuriously decorated with exquisite taste .
very cozy , we definitely recommend.
Guillermo
Guillermo, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
3 May 2022
Beautiful old hotel completely renovated and clean, great location walking distance to many shops, restaurant’s and Churches. Great service.
Robert
Robert, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
24 January 2024
Ubicación y comodidad.
Edgat
Edgat, 1-night trip
Verified Hotels.com guest review
2/10 Poor
13 November 2023
El cuarto muy pequeño no es para cuatro peormente para cinco. Ademas indicaron que no incluia impuesto ni servicio que expedia estaba equivocado en la tarifa. Un engaño
Fernando
Fernando, 3-night trip
Verified Expedia guest review
10/10 Exceptional
3 October 2023
Es realmente un boutique hotel de lujo en todos los aspectos. Calidad de sabanas almohadas toallas. Desayuno a la carta incluido. Detalles como al haberseme quedado mi afeitadora, fueron a la farmacia y en 10 minutos me trajeron una de cortesía. Eso es lo que uno espera de un hotel de lijo...felicitaciones
FERNANDO
FERNANDO, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 September 2023
Un hôtel très proche du centre ville et pourtant offrant un calme idéal. Très beau! Le personnel très sympathiques. Le petit déjeuner excellent et chic.