Av Juan Pablo Duarte & Calle Puerto Rico, Santiago de los Caballeros, Santiago De Los Caballeros, 51000
What's nearby
Bella Terra Mall - 5 min walk - 0.4 km
Casino Gran Almirante - 17 min walk - 1.5 km
Monument to the Heroes of the Restoration - 3 min drive - 2.7 km
Catedral de Santiago - 3 min drive - 3.7 km
Estadio Cibao - 4 min drive - 4.6 km
Getting around
Santiago (STI-Cibao Intl.) - 22 min drive
Puerto Plata (POP-Gregorio Luperon Intl.) - 104 min drive
Airport shuttle (surcharge)
Restaurants
Foodtropolis - 5 min walk
Los Jefes Street Food - 8 min walk
Mr. Grilled - 5 min walk
Level Lounge - 6 min walk
KGB Bistro - 5 min walk
About this property
Palmetto Hotel
Palmetto Hotel is a great choice for a stay in Santiago de los Caballeros. Free perks include WiFi, self-parking and full breakfast daily between 8:00 AM and 10:00 AM. Fellow travellers love the helpful staff.
Languages
Spanish
At a glance
Hotel size
21 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:30 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, uncovered on-site self-parking
Free off-site parking within 7 ft
Street parking available
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 8:00 AM–10:00 AM
Water dispenser
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Facilities
Traditional architecture
Accessibility
Braille/raised signage
Visual alarms in hallways
Handrails in hallways
Handrails in stairwells
Closed-captioned TV
Doorbell and phone notifications
Lever door handles
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
42-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Shower/bath combination
Rainfall shower heads
Soap and shampoo
Hairdryer (on request)
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
Restaurant dining guide
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way. Maximum occupancy 4)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Also known as
PALMETTO HOTEL Hotel
PALMETTO HOTEL Santiago De Los Caballeros
PALMETTO HOTEL Hotel Santiago De Los Caballeros
Frequently asked questions
Does Palmetto Hotel offer free cancellation for a full refund?
Yes, Palmetto Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Palmetto Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Palmetto Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Palmetto Hotel?
Yes, an airport shuttle is available. The charge is USD 20 per vehicle one-way.
What are the check-in and check-out times at Palmetto Hotel?
Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Check-out time is 11:30 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Palmetto Hotel?
No, this hotel doesn't have a casino, but Casino Gran Almirante (17-min walk) is nearby.
What's the area around Palmetto Hotel like?
Palmetto Hotel is in the heart of Santiago de los Caballeros, a short 5-minute walk from Bella Terra Mall and 16 minutes' walk from Centro Leon.
Palmetto Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
6 November 2024
Juan Luis
Juan Luis, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 October 2024
TV not working?
Alejandro
Alejandro, 2-night trip
Verified Hotels.com guest review
8/10 Very good
18 October 2024
Katherine
Katherine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 September 2024
Katherine
Katherine, 1-night family trip
Verified Hotels.com guest review
6/10 Good
29 August 2024
Jose
Jose, 14-night trip
Verified Hotels.com guest review
8/10 Very good
28 August 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
6/10 Good
24 August 2024
It was a ok hotel it work out for my family. It was only 15 minutes of way from the airport. We got in the dominican Republic very late.
Stacia
Stacia, 1-night family trip
Verified Expedia guest review
4/10 Fair
19 August 2024
Janet
Janet, 1-night trip
Verified Hotels.com guest review
4/10 Fair
11 August 2024
Terrible noise. Since us in front of a hospital. Couldn’t sleep at all with the traffic and noises
angel
angel, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
6 August 2024
Very supportive staff
Jocelyn
Jocelyn, 2-night trip
Verified Expedia guest review
10/10 Exceptional
31 July 2024
Very affordable hotel that is located in an excellent area, next to a mall and across the street from a well known hospital. There are also a lot of restaurants and food options nearby, and there is no issue with transportation.
Jocelyn
Jocelyn, 2-night trip
Verified Expedia guest review
10/10 Exceptional
29 July 2024
Very friendly and supportive staff.
Jocelyn
Jocelyn, 2-night trip
Verified Expedia guest review
10/10 Exceptional
29 July 2024
Excelente front desk en la noche buen servicio trato amable
SANTOS
SANTOS, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
25 July 2024
Kelvin
Kelvin, 1-night trip
Verified Expedia guest review
8/10 Very good
21 July 2024
Be prepared to carry your bags up those stairs by yourself there is no assistance whatsoever by the front desk staff even though they walk you up.
Eric
Eric, 3-night trip
Verified Expedia guest review
4/10 Fair
20 July 2024
Le falta mantenimiento, la bañera no desagua bien, la tapa del toilet floja, mucho ruido, personal muy mecanico, le falta amabilidad.... el joven del check in muy amable, el desayuno muy bueno.
Manuel
Manuel, 1-night family trip
Verified Expedia guest review
8/10 Very good
15 July 2024
Good value & mostly friendly staff
I have been going to this hotel for years because of the value and the friendly staff. They have a new receptionist now who is rather arrogant and condescending. He talks down to his guests and should treat them with a little courtesy. Other than that, the hotel was great.
Daniel
Daniel, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
13 July 2024
Carlos
Carlos, 1-night business trip
Verified Hotels.com guest review
6/10 Good
12 July 2024
Not repeating =D
Hotel it is right next to a Plaza which it is a small one but with nice options inside. There are also at least 2 other bigger plazas and plenty of eating spots plus very easy for transportation to be used.
The offered breakfast is very simple but delicious and worth it. Hotel Personnel is awesome as well.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 July 2024
Stephanie
Stephanie, 3-night trip
Verified Expedia guest review
10/10 Exceptional
6 July 2024
Good
Ian
Ian, 5-night trip
Verified Expedia guest review
10/10 Exceptional
24 June 2024
Annette
Annette, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
19 June 2024
Perfect for a quick trip
Simple , nothing crazy but good enough for a quick trip