Dallas Arboretum and Botanical Garden - 5 min drive
Kay Bailey Hutchison Convention Center - 6 min drive
American Airlines Center - 7 min drive
Getting around
Love Field Airport (DAL) - 29 min drive
Dallas-Fort Worth International Airport (DFW) - 35 min drive
Dallas Union Station - 16 min drive
Dallas Medical-Market Center Station - 20 min drive
West Irving Station - 23 min drive
Restaurants
McDonald's - 19 min walk
CJS Billiards & Sports - 18 min walk
Starbucks - 13 min walk
Raising Cane's Chicken Fingers - 4 min drive
The Goat - 4 min drive
About this property
Downtown Suites Dallas
When you stay at Downtown Suites Dallas, you'll be a short five-minute drive from Fair Park and Majestic Theater. You'll have free perks such as self-parking and wired Internet. Also, American Airlines Center and Kay Bailey Hutchison Convention Center are within a short drive.
Languages
English
At a glance
Hotel size
47 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Internet
Free wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Services
24-hour front desk
Facilities
1 building/tower
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Handrails in stairwells
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
43-inch plasma TV
Cable TV channels
Home comfort
Air conditioning
Sleep well
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Towels
Stay connected
Free wired Internet
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe
Access via exterior corridors
Fees & policies
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Also known as
Palace Suites Motel Dallas
Palace Suites Dallas
Downtown Suites Dallas Motel
Downtown Suites Dallas Motel
Downtown Suites Dallas Dallas
Downtown Suites Dallas Motel Dallas
Frequently asked questions
Does Downtown Suites Dallas offer free cancellation for a full refund?
Yes, Downtown Suites Dallas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Downtown Suites Dallas?
Sorry, pets aren't allowed.
Is parking offered on site at Downtown Suites Dallas?
Yes, there's free self parking.
What are the check-in and check-out times at Downtown Suites Dallas?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.
What's the area around Downtown Suites Dallas like?
Downtown Suites Dallas puts you in Old East Dallas, in the heart of Dallas. Popular attractions include American Airlines Center, which is 7 minutes away by car.
Downtown Suites Dallas Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0/10
Cleanliness
5.8/10
Staff & service
5.4/10
Amenities
5.8/10
Property conditions & facilities
5.6/10
Eco-friendliness
Reviews
8/10 Very good
17 November 2024
Ermalinda
Ermalinda, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 September 2024
Christopher
Christopher, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 August 2024
Carolina
Carolina, 1-night trip
Verified Expedia guest review
2/10 Poor
16 August 2024
We checked in and went to a concert. We got back from the concert and noticed a roach. Went to go get food came back and a few more roaches had came out. While we were sitting on the bed eating I got bit by a TICK on the inside of my thigh. When office was asked for. Refund he said no that termsnix comes out every week and sprays and I showed him pics and videos of the bugs and tick and where I got bit and he said. Well you checked in at 3:30 pm and you left twice so and now you wanna leave (3 in the morning) so it’s your fault. We spent maybe 3 hours total in that room! Just for them to blame us? Absolutely not. Do NOT go there!
Perla
Perla, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
18 May 2024
Debra
Debra, 1-night trip
Verified Hotels.com guest review
4/10 Fair
30 April 2024
Great price. Location was convenient. Friendly service. Room was unclean with dirty, unwashed bedding and dirty-looking towels, dusty furniture. Room and furnishings were of poor quality.
Maren
Verified Expedia guest review
4/10 Fair
4 March 2024
Noisy neighbors, playing loud music well past mid nite. Shower faucet wouldn’t work but bathtub faucet would run. No closet or place to hang clothing. No coffee, no coffee makers, not even in the lobby. Shabby and old so rather overpriced at the $95 rate.
Michael
Michael, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
23 December 2023
Cristian
Cristian, 1-night trip
Verified Hotels.com guest review
6/10 Good
30 October 2023
There's not free wifi as advertised
Kelly
Kelly, 1-night trip
Verified Expedia guest review
10/10 Exceptional
2 October 2023
The inside is a lot better than the outside makes it seem. The owner is remodeling and for the price the place is good. It is safe and clean with cameras and security at night. The owner is very nice and call all the guest by name. I usually stay there one or two nights during the fair.
WILLIE
WILLIE, 1-night romance trip
Verified Expedia guest review
4/10 Fair
4 September 2023
You get what you pay for…
When I got in the room, it looked like the surfaces has not even been wiped down. There were hairs in the shower, and the sink had some sticky residue in it that hadn’t been cleaned. The headboard was the worst of all… (picture attached)
Erin
Erin, 1-night trip
Verified Hotels.com guest review
2/10 Poor
27 June 2023
My room had already dead / still alive pests. (Roaches, flies, gnats, etc)
Edraeann
Edraeann, 2-night romance trip
Verified Expedia guest review
6/10 Good
23 April 2023
Dirty bathrooms
Karsten
Karsten, 1-night trip
Verified Expedia guest review
2/10 Poor
3 January 2023
WORST PLACE EVER
This is the worst place I’ve stayed at in my life. False advertisement, unclean (had to sleep with my jacket on top of the covers), no hot water in the shower, unsafe (could not sleep with prostitues and drug deals going on outside), very very sketchy, don’t stay here period. So glad that night is over.
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
2 January 2023
Gabriel
Verified Expedia guest review
2/10 Poor
14 November 2022
Cierra
Cierra, 1-night trip
Verified Hotels.com guest review
8/10 Very good
31 October 2022
One Night Stay for Concert
Stay was just fine, very close to Dos Equis Pavilion. Bed was way to high for me.
Ann
Ann, 1-night trip
Verified Hotels.com guest review
4/10 Fair
29 August 2022
Won’t return.
While check in was easy & the desk clerk was friendly enough, The location should have been a tip-off- it was not good. There was a pickup in parking lot that had obviously been there awhile with front tires flat.
The room stunk so bad I had to get some air freshener. We were there briefly before going to a concert at Dos Equis Pavilion, & after getting back to room around 11pm, went to get in shower and saw 2 ROACHES in the shower - stepped out of bathroom to find something to kill them and there was another on the vanity by the sink! The floor was dirty as was evidenced by the black feet from removing shoes to walk to bed. Would NOT recommend this place to anyone but field workers who come in filthy & don’t care about the facilities.
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
6 August 2022
Miserable.
We arrived in the room was 96°, it did not cool down to 76° at 4:00 a.m. literally sat in sweat until 4:00 this morning. Took a rinse off and left early. Very disappointed.
James
James, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
31 July 2022
Great customer service. They make you feel welcome and comfortable. Quite property
Natalie
Natalie, 1-night trip
Verified Hotels.com guest review
4/10 Fair
30 June 2022
Not a good experience
Cheryl
Cheryl, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 June 2022
Easy To Get In & Out Of… GREAT Location For Deep Elum Or Dos Equis Pavilion!!!
Charles
Charles, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 May 2022
The people that run the hotel are very nice and helpful. They treated me with respect and accommodated my needs. There is constant watch of the parking lot at night which made me feel very safe about staying in that part of town. Great room for what you’ll pay. Microwave, fridge, A/C, working showers and hot water, working locks and curtains, cable tv, and great staff. My girlfriend and I were pleasantly surprised with our stay.