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Hotel Primera

2.5 star property
Hotel with outdoor pool, near Las Americas Premium Outlets

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Primera

Shopping centre
Exterior
Exterior
Front of property
Deluxe Double Room

Reviews

3.4 out of 10

Popular amenities

  • Pool
    Pool
  • Laundry facilities
    Laundry facilities
  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
  • Non-smoking
    Non-smoking
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Room service
  • Business centre
  • Terrace
  • 24-hour front desk
  • ATM/banking services
  • Water dispenser
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
Feel at home
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe Double Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Single Room, 1 King Bed, Accessible

Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Single Room, 1 King Bed, Accessible

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Deep-soaking bath
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

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About the area

Map
190 E Calle Primera, San Ysidro, CA, 92173

What's nearby

  • Las Americas Premium Outlets - 6 min walk - 0.5 km
  • Tijuana Customs - Garita El Chaparral - 18 min walk - 1.6 km
  • San Ysidro Border Crossing - 2 min drive - 2.0 km
  • Av Revolución - 4 min drive - 3.9 km
  • CAS Visa USA - 6 min drive - 6.2 km

Getting around

  • San Diego, CA (SAN-San Diego Intl.) - 27 min drive
  • San Diego, CA (MYF-Montgomery Field) - 27 min drive
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) - 29 min drive
  • San Diego, CA (SEE-Gillespie Field) - 36 min drive
  • Carlsbad, CA (CLD-McClellan-Palomar) - 55 min drive
  • San Diego Santa Fe Depot - 17 min drive
  • Old Town Transit Center - 20 min drive
  • Beyer Blvd Trolley Station - 21 min walk
  • San Ysidro Transit Center Station - 22 min walk

Restaurants

  • ‪Jamba Outlets at the Border - ‬14 min walk
  • ‪Jack in the Box - ‬2 min drive
  • ‪Starbucks - ‬8 min walk
  • ‪Intercam Casa de Cambio - ‬14 min walk
  • ‪McDonald's - ‬11 min walk

About this property

Hotel Primera

Hotel Primera puts you a short five-minute drive from San Ysidro Border Crossing and Las Americas Premium Outlets. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. Also, CAS Visa USA and U.S. Consulate General Tijuana are within a short drive.

Languages

English, Spanish

At a glance

Hotel size

  • 97 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 6:00 AM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Free uncovered on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Room service (limited hours)
  • Water dispenser

Working away

  • Business centre

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • 5 buildings/towers
  • ATM/banking
  • Terrace
  • An outdoor pool
  • Designer shops on-site

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Handrails in stairwells
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Restaurant dining guide

Fees & policies

Refundable deposits

  • A damage deposit of USD 50 will be collected before check-in

Optional extras

  • Early check-in can be arranged for an extra charge of USD 25.00 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Guests must contact this property in advance to reserve on-site parking

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Also known as

Travelodge San Ysidro Motel
Travelodge San Ysidro
Travelodge San Ysidro Hotel San Ysidro
San Ysidro Super Eight
Super Eight San Ysidro
Travelodge Wyndham San Ysidro Motel
Travelodge Wyndham San Ysidro
Hotel Primera Hotel
Hotel Primera San Ysidro
Hotel Primera Hotel San Ysidro
Travelodge by Wyndham San Ysidro

Frequently asked questions

Does Hotel Primera offer free cancellation for a full refund?
Yes, Hotel Primera does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Primera?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Primera?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Primera?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Hotel Primera?
Check-in start time: 3:00 PM; check-in end time: 6:00 AM. There's a charge of USD 25.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Hotel Primera?
No, this hotel doesn't have a casino, but Caliente Racetrack Casino (8-min drive) and Caliente Casino (12-min drive) are both nearby.
What is there to do at Hotel Primera and nearby?
Hotel Primera has an outdoor pool.
Does Hotel Primera have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Hotel Primera like?
Hotel Primera is a short 6-minute walk from Las Americas Premium Outlets and 18 minutes' walk from Tijuana Customs - Garita El Chaparral.

Hotel Primera Reviews

Reviews

3.4

3.4/10

Cleanliness

4.2/10

Staff & service

3.0/10

Amenities

3.2/10

Property conditions & facilities

3.4/10

Eco-friendliness

Reviews

2/10 Poor

The property is practically trashed, broken doors, furniture, the toilet was loose, the manager is awesome but the hotel looks like abandoned or vandalized definitely not coming back
Verified Expedia guest review

2/10 Poor

Refund
I check in at the hotel, but when I arrived to the room, I found it really dirty and in terrible conditions. I tell to the lady at the front desk about the situation. She offered me another room but, the rooms were in the same bad and dirty situation. I have pictures of the room as a proof. I asked to the lady at the front desk for a refund, but she said that Hotels.com needs to pay back the money. When I asked at the chat of the website of Hotels.com, the lady who was trying to helped me, she called to the hotel. Unfortunately, the hotel said that I didn´t complain at all and because of that they won´t refund. However it is not true. Then, I received a $50 dolars coupon from Hotels.com, which is no even half of what I paid ($243). I am asking for a 100% refund. The people who is working at Primera Hotel know the terrible conditions they offer to the customers, but they don´t care. I left the hotel because I didn´t feel safe and I didn´t feel confortable.
2-night trip
Verified Hotels.com guest review

2/10 Poor

BEWARE DO NOT GO!!!!
Place is completely rundown in the room. There’s no blankets for the bed sheets on the bed were filthy. there’s no toilet paper there’s no towels the shower my key card kept getting desynchronized I go to reprogram it and some random guy reprograms it for me. Worst place I’ve ever stayed at in my life.
2-night business trip
Verified Hotels.com guest review

2/10 Poor

Everything is horrible there. Expedia shouldn't even have that hotel in their site. Poor in everything.The worse place! Horrible customer service
Verified Expedia guest review

2/10 Poor

The pictures do not look remotely the same. The pictures online are extremely old. The place needs updates with everything. There are no towels or toilet paper in the room. You have to request it at the front desk but they don't tell you. All linnens are stained and dirty. Tv doesnt work. Its loud with the residents they have living there. They have no respect for guests. You literally pay cheap and you get cheap. Spent the extra money for another place. This is not good at all.
Koji, 1-night trip
Verified Expedia guest review

4/10 Fair

Floors were duty, sheets where duty, bathroom had mold, microwave was burn inside, no toilet paper, no towels, when I went to the front desk to ask for toilet paper, they just said we don't have any.
Benjamin de, 1-night business trip
Verified Expedia guest review

2/10 Poor

Verified Expedia guest review

2/10 Poor

I should’ve known from the minute we parked at this property that it was going to be horrible. But It was late and we were tired so we booked at the first hotel that came up without looking at the reviews. The minute we walked into the room, there was a STRONG smell of sewage. There were no pillows or blankets & I honestly thought we were in the wrong room. Walking into the bathroom where the smell was extremely bad, there was a missing light bulb above the sink, a bucket full of water under the sink that had been there for who knows how many days, the sink was STILL leaking and coming into the floor. Also, the toilet was not flushed from I’m assuming the last person that was in there, no toilet paper & there was no shower curtain. I had seen enough and upon walking out my husband also mentioned the furniture being old and chipped away, and the light switch covers that were missing. We went to the receptionist and let her know we could NOT take that room, and she was not surprised as if this is a daily response they get. She then told me she hopes Expedia returns our money. There was another customer in there getting their room key overhearing us & upon waiting for our Uber, we see the same customer walking angrily to the front office and he mentions to us how horrible the room is. Horrible area, horrible room, horrible staff.
Mary, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Place is horrible. coackroaches everywhere in the beds gross
PHILIP, 1-night trip
Verified Expedia guest review

2/10 Poor

Verified Expedia guest review

2/10 Poor

No tv mold everywhere sheets dirty ac didn’t work
Ramona, 1-night family trip
Verified Travelocity guest review

4/10 Fair

Too many red flags
Was looking for a place to stay overnight close to border was going to catch a flight the next day in TJ. I am not a person who is frightened to travel alone, but at arrival there was old dirty mattress piled up red flag #1 in parking lot. I arrived a little before midnight. I booked my stay while driving in. I usually read reviews but could not since I was driving. Before checking in the young woman before me asked for a room change because there was roaches everywhere. Red flag #2 And then when it was my turn the front desk clerk asked if I wanted to preview the room first. I said yes. Well the room was nothing special, the lights were not working and I inspected the room with my flashlight. That was red flag #3. Then I decided to contact hotels.com to help me change my room. And walked to front desk to ask to cancel my reservation along with a couple who has the room next me also was canceling reservation as well red flag #4 long story short I do not recommend even on a budget.
Valerie, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Found cigarette butts everywhere. Housekeeping nowhere to be found
Elizabeth, 1-night family trip
Verified Expedia guest review

2/10 Poor

This place should not be operating. We arrived and got a room, immediately upon walking in we saw the dirty sheets…beyond dirty. Couldn’t tell if it was blood or mud on both beds. Sheets looked like they’ve never been changed. Went to reception and asked for another room and the attendant told us we could get our money back instead. Late at night, after a 3 hour drive I just wanted to rest. We go to the next room and it’s even worse… cannot begin to explain how filthy and unsanitary this place was.
SILVIA, 1-night family trip
Verified Expedia guest review

4/10 Fair

The place was dirty and the building needed to be painted all they needed to spray for insects it looked like a hunted house instead of hotel for family to stay. I will not recommend it to anybody
Alfredo, 1-night romance trip
Verified Orbitz guest review

2/10 Poor

Hello, We arrived at the Hotel Primavera. The service at the front desk was very unprofessional and very unpleasant. As we walked up to our room we felt unsafe, the concrete stairs were broke the hallway floor felt uneven and soft as if there is water damage, the place was dirty and damaged all over we hoped the actual room i side was clean as shown on the picture on Expedia but it is NOT the first room we were given was under construction. We walked back to the lobby to I form the front desk and showed her the picture, she gave us a different room that room was not under construction but it smelled so bad. It smelt musty and moldy. The light fixtures were not even installed (as shown in the video) and there were no light bulbs. The bathroom had no towels and wall paper was ripping off. The beds were dirty and there were bugs. And the pictures you have on Expedia of this hotel are false advertisement.
Fatima, 1-night romance trip
Verified Expedia guest review

2/10 Poor

This property should not be listed.
Ruben, 1-night family trip
Verified Expedia guest review

2/10 Poor

jessica, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

One of the dirtiest place to live a lot of cockroaches not feeling safe didn’t sleep at all and……… not recommended at all for any one at any time
Abdul, 1-night family trip
Verified Expedia guest review

2/10 Poor

I can’t believe Expedia has the place as a Hotel. I will never book through Expedia again.
Ed, 1-night family trip
Verified Expedia guest review

2/10 Poor

This property shouldn’t even be running, mattress and sheets were completely disgusting. Place full of homeless people, felt super unsafe
Maria Fernanda, 1-night family trip
Verified Expedia guest review

2/10 Poor

Manoj, 1-night trip
Verified Hotels.com guest review

2/10 Poor

No o television in room. Room was not useable for guest... Refuse to find an room Request a refund for the room
David, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Osvelia, 1-night trip
Verified Expedia guest review

2/10 Poor

** STAY AWAY!’ **
I wish I could've took pictures of this place and i don't even know where to start! First , reception area was filthy! We get our room turn on the light and an INFESTATION OF ROACHES! The AC had roach nests , looked straight from a horror movie!! The walls had grimy stains of i don't even want to know what it was!! Yes we did get our money back as we didn't even last 2 minutes, receptionists knew exactly we wanted our money back as she saw us walking in without hesitation. If only this place could be reported! WORST OF THE WORST!!!
Alicia, 1-night trip
Verified Hotels.com guest review