Piazza di Santa Maria Novella - 3 min walk - 0.3 km
Cathedral of Santa Maria del Fiore - 6 min walk - 0.6 km
Ponte Vecchio - 9 min walk - 0.8 km
Uffizi Gallery - 12 min walk - 1.0 km
Getting around
Peretola Airport (FLR) - 25 min drive
Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
Florence Santa Maria Novella Station - 6 min walk
Porta al Prato Station - 16 min walk
Unità Tram Stop - 2 min walk
Valfonda - Stazione Santa Maria Novella Tram Stop - 5 min walk
Alamanni - Stazione Santa Maria Novella Tram Stop - 6 min walk
Restaurants
Shake Cafe - 2 min walk
Banki Ramen - 1 min walk
Fiddler's Elbow - 1 min walk
Giglio Rosso - 2 min walk
Ristorante Alla Griglia - 1 min walk
About this property
Hotel Santa Maria Novella
Hotel Santa Maria Novella features a rooftop terrace and puts you only steps from Historic Centre of Florence. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights at this boutique hotel include a bar/lounge, a health club and a fitness centre. The helpful staff and overall property condition get great marks from fellow travellers. Public transportation is only a short walk: Unità Tram Stop is 2 minutes and Valfonda - Stazione Santa Maria Novella Tram Stop is 5 minutes.
Languages
English, French, Italian
At a glance
Hotel size
71 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets stay for free (dogs and cats only)
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (EUR 35 per night)
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10:30 AM
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Bike rentals nearby
Scooter/moped hire nearby
Working away
Meeting room
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
Fireplace in reception
Television in common areas
Health club
Full-service spa
Locally owned and organised tours and activities
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Reception hall
Accessibility
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Sleep well
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
What to enjoy
In-room massage
Freshen up
Bidet
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Santa Maria Novella Spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Dining
On-site venue – This rooftop bar only serves light fare.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Self-parking costs EUR 35 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number IT048017A16HEG2O5Z
Also known as
Hotel Santa Maria Novella
Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel
Hotel Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel Florence
Frequently asked questions
Does Hotel Santa Maria Novella offer free cancellation for a full refund?
Yes, Hotel Santa Maria Novella does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Santa Maria Novella?
Yes, cats and dogs stay free.
Is parking offered on site at Hotel Santa Maria Novella?
Yes. Self-parking costs EUR 35 per night.
What are the check-in and check-out times at Hotel Santa Maria Novella?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Hotel Santa Maria Novella and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a health club and spa services.
What's the area around Hotel Santa Maria Novella like?
Hotel Santa Maria Novella is a short 2-minute walk from Unità Tram Stop and 3 minutes' walk from Piazza di Santa Maria Novella. Travellers say that the area is walkable and good for shopping.
Hotel Santa Maria Novella Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
31 October 2024
Beautiful well appointed room overlook the piazza
Anne
Anne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 October 2024
Sean
Sean, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
10 October 2024
Thomas
Thomas, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 October 2024
Susan
Susan, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 September 2024
Manuel
Manuel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 September 2024
Alicia
Alicia, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 September 2024
Great location, facilities, and staff. Just a bit disappointed with the noise outside late night.
Carlos
Carlos, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 September 2024
Everything good
Javier
Javier, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
8 September 2024
NAsko
NAsko, 3-night trip
Verified Expedia guest review
10/10 Exceptional
6 September 2024
Ken
Ken, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 September 2024
This hotel is the best we have stayed at during our 3 week vacation. The location is perfect for restaurants, shopping, sightseeing and very quiet at night. The staff is a 10 star staff and the breakfast is a 100 stars. I will recommend this hotel to everyone that plans to stay in Florence.
Brian
Brian, 4-night trip
Verified Hotels.com guest review
8/10 Very good
2 September 2024
Near everything.
ALMA
ALMA, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
1 September 2024
Alredo
Alredo, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 August 2024
Excellent service . Friendly staff
Martha
Martha, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
31 August 2024
Really nice decor, we got a nice room
Arturo
Arturo, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 August 2024
Excellent room and location of the hotel
Shubham
Shubham, 2-night trip
Verified Expedia guest review
10/10 Exceptional
28 August 2024
Amazing Hotel! To us, it was the best and most luxurious Hotel in Firenze but also financially reasonable. Super nice and welcoming staff. We were offered early check in for free and also were able to get late check out free of charge. The room was amazing with all the amenities. We would definitely go back to this place.
Mahsa
Mahsa, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 August 2024
Ramesh
Ramesh, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 August 2024
Our room was large, and it had a lovely view of the piazza. Very nice bathroom and shower. The breakfast was excellent!
Paul
Paul, 4-night trip
Verified Expedia guest review
10/10 Exceptional
26 August 2024
Amazing property. Staff was lovely and the location couldn’t be better. It is Florence and the buildings are old so the layout with the connecting buildings and lifts were…. complicated. I figured it out just in time for checkout.
My suite was beautiful. I could hear people dragging the metal chairs across the rooftop observation area as it must have been directly above my room (608) but it wasn’t more than a tiny nuisance. The bathrooms were very clean and plenty of space. The shower was awesome. The bed was comfortable and the sheets soft.
The staff went out of their way to make me feel at home. They were very helpful with assisting me with a taxi in the middle of the night to get to the airport. They were helpful with recommendations as well as the housekeeping keeping the room immaculate.
When I come back to Florence…. And I will.. I will be staying here. I recommend you do the same!
Lisa
Lisa, 4-night trip
Verified Expedia guest review
10/10 Exceptional
26 August 2024
I have been to Florence many times. First time at this hotel and we loved it. Staff is great and very helpful. The hotel its self is very classy, elegant and spacious. Great roof top patio to enjoy a drink. Room was great, modern, clean. We have a view of the SMN Church & square. So happy I chose this hotel and for the price I think its a great choice.
jason
jason, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
25 August 2024
peggy
peggy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 August 2024
This hotel is right in the center of everything, it was beautiful and the staff spoiled us.
Dawn
Dawn, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
22 August 2024
Staff very friendly and professional. Easy access to all