Alameda da Serra, 405 - Vila da Serra, Nova Lima, MG, 34000-000
What's nearby
Biocor Instituto - 6 min walk - 0.6 km
BH Shopping - 3 min drive - 2.8 km
Madre Teresa Hospital - 7 min drive - 6.8 km
Afonso Pena Avenue - 8 min drive - 7.9 km
Liberty Square - 8 min drive - 8.1 km
Getting around
Belo Horizonte (PLU) - 42 min drive
Belo Horizonte (CNF-Tancredo Neves Intl.) - 72 min drive
General Carneiro Station - 22 min drive
Bernardo Monteiro Station - 23 min drive
Vilarinho Station - 25 min drive
Restaurants
Tokai Express - 2 min drive
Graciliano Vila da Serra - 4 min walk
Restaurante Barolio - 6 min walk
Spoleto - 2 min drive
Mayu - 5 min walk
About this property
Mercure Belo Horizonte Vila Da Serra Hotel
Mercure Belo Horizonte Vila Da Serra Hotel features a rooftop terrace and puts you a short five-minute drive from BH Shopping. Guests can take a dip in the outdoor pool or grab a bite to eat at Monte Belo, which serves breakfast, lunch and dinner. This eco-friendly hotel also features a bar/lounge, a 24-hour fitness centre and a fitness centre.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
119 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
Pets
Pets allowed (dogs and cats only, 1 total, up to 15 kg per pet)*
Service animals welcome
Specific rooms only*
Food and water bowls and litter boxes available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site self-parking (BRL 30.90 per day)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Working away
24-hour business centre
Meeting rooms
Conference space (1442 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Bike hire
Pool loungers
Facilities
1 building/tower
Built in 2001
Safe-deposit box at front desk
Rooftop terrace
Garden
24-hour fitness centre
An outdoor pool
Sauna
Steam room
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
100% renewable energy
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible parking
Room amenities
Be entertained
21-inch LCD TV
Cable TV channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Minibar
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Alarm clock
Free cot/infant bed
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Mini fridge
Microwave
Dishwasher
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Monte Belo – This buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately BRL 42 for adults and BRL 42 for children
There is a service fee of BRL 4 per day
Children & extra beds
Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of BRL 70 per pet, per night
Parking
Covered self-parking costs BRL 30.90 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mercure Belo Horizonte Vila Da Serra Hotel Nova Lima
Mercure Belo Horizonte Vila Da Serra Hotel
Mercure Belo Horizonte Vila Da Serra Nova Lima
Mercure Belo Horizonte Vila Da Serra
Mercure Belo Horizonte Vila D
Mercure Belo Horizonte Vila Da Serra Hotel Hotel
Mercure Belo Horizonte Vila Da Serra Hotel Nova Lima
Mercure Belo Horizonte Vila Da Serra Hotel Hotel Nova Lima
Frequently asked questions
Does Mercure Belo Horizonte Vila Da Serra Hotel offer free cancellation for a full refund?
Yes, Mercure Belo Horizonte Vila Da Serra Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Belo Horizonte Vila Da Serra Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Mercure Belo Horizonte Vila Da Serra Hotel?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 15 kg per pet. There's a charge of BRL 70 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Belo Horizonte Vila Da Serra Hotel?
Yes. Self-parking costs BRL 30.90 per day.
What are the check-in and check-out times at Mercure Belo Horizonte Vila Da Serra Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Mercure Belo Horizonte Vila Da Serra Hotel and nearby?
Mercure Belo Horizonte Vila Da Serra Hotel has an outdoor pool and a 24-hour fitness centre, as well as a sauna and a garden.
Are there restaurants at or near Mercure Belo Horizonte Vila Da Serra Hotel?
Yes, there's an on-site restaurant, Monte Belo.
What's the area around Mercure Belo Horizonte Vila Da Serra Hotel like?
Mercure Belo Horizonte Vila Da Serra Hotel is located a short 19-minute walk from Alta Vila Tower.
Mercure Belo Horizonte Vila Da Serra Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
2 October 2024
A Warm Thank to the Hotel Employees!
All the employees are kind, helpful, courteous and dedicated to their job. Their answer to all of my requests is always quick and efficient.
A big thank to them!
The hotel is well-located, clean and relatively well-equipped.
Verified traveller
9-night business trip
Verified Hotels.com guest review
2/10 Poor
21 March 2024
Terrible cable tv! Old hotel! I will never stay again
It does not worth it. Very expensive but kook likes a hostel
Fabio
Fabio, 3-night trip
Verified Expedia guest review
6/10 Good
25 January 2024
Needs to be updated pretty old
Andrea
Andrea, 2-night trip
Verified Expedia guest review
6/10 Good
5 September 2023
Nikolaus
Nikolaus, 3-night business trip
Verified Hotels.com guest review
6/10 Good
27 January 2023
Cole
Cole, 1-night trip
Verified Expedia guest review
8/10 Very good
10 January 2022
Good but nothing special
Location is very good if you intend on staying close to the busy Alameda da Serra. Room and hotel itself is nice but nothing special.
Renan
Renan, 1-night family trip
Verified Hotels.com guest review
6/10 Good
29 December 2021
The room and Bathroom is outdated. Breakfast is very good and staff is friendly.
Like everything about this hotel . Great staff .. spacious rooms..great rooftop
JuniorBrazil
JuniorBrazil, 5-night trip
Verified Expedia guest review
8/10 Very good
29 January 2018
Christiane
Christiane, 2-night romance trip
Verified Hotels.com guest review
6/10 Good
30 December 2017
Bad
Good location
Bad stuff
Bad service
Very old inside
Not clean
Verified traveller
8-night trip
Verified Expedia guest review
2/10 Poor
27 November 2017
The hotel never received the booking confirmation, my wife waited for more than 2 hours on the reception and she paid with her credit card.
I'm very upset and I want my money back.
Very good. Felipe at front desk did a great job arranging a conference room for our group at the last minute - very helpful. Great breakfasts with real French croissants, chia, flaxseeds, granola, omelettes, tapioca shells filled w cheese (beijus, for people from Rio), etc. One detail: the maids need to leave new tubes of body wash, shampoo etc. every day - we were there two nights but the maid did not do it.
Paul
Verified Hotels.com guest review
4/10 Fair
22 August 2016
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
28 December 2015
Will come back
Nice hotel with friendly staff. The pizza from Olegario was really good.
Silvia
Verified Hotels.com guest review
8/10 Very good
16 June 2014
Clean and comfortable.
Good restaurant and excellent staff. Very far from airport.
Gavin
Verified Expedia guest review
8/10 Very good
9 July 2013
IT IS LOCATED IN A QUIET NEIGHBORHOOD.
THE HOTEL WAS OK. BUT THE SERVICE OF THE RESTAURANT WAS VERY POOR. ONE NIGHT WE INVITED TWO FRIENDS FOR DINNER AND THE SERVICE WAS VERY BAD.