Rooty Hill Star Pizza/Pide & Kebabs - 15 min walk
About this property
Novotel Sydney West HQ Hotel
Located near a train station, Novotel Sydney West HQ Hotel is a great choice for a stay in Sydney. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at 33Grill Bar & Dining, one of 6 restaurants, which serves Mediterranean cuisine and is open for breakfast and dinner. Other highlights include 3 bars/lounges, a fitness centre and a terrace. Fellow travellers love the helpful staff.
Languages
English
At a glance
Hotel size
164 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property's pool is closed from December 20 to January 3 yearly.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking is limited
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
6 restaurants
3 bars/lounges
2 coffee shops
Travelling with children
Children stay for free (see details)
Babysitting (surcharge)
Children's menu
What to do
Access to nearby indoor pool
Free use of nearby fitness centre
Golfing nearby
Working away
Business centre
Meeting rooms
Conference centre (17222 square feet of space)
Services
24-hour front desk
Concierge services
Laundry facilities
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Built in 2009
ATM/banking
Garden
Terrace
Fitness centre
An indoor pool
At least 80% of lighting from LEDs
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Dining
33Grill Bar & Dining – This restaurant specialises in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Steak & Oyster Co – This bistro specialises in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Chu Restaurant – This restaurant specialises in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Pizzaperta Manfredi – This bistro specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
New Town Thai – This restaurant specialises in Thai cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 38 per person
Late checkout can be arranged for an extra charge of AUD 100.00 (subject to availability)
Credit card charges are subject to an extra charge of 1.4 per cent
Renovations and closures
The following facilities are closed for Christmas Day and New Year's Day:
Fitness facilities
Swimming pool
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for AUD 40.0 per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a security system on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Novotel Sydney Rooty Hill Hotel
Novotel Sydney Rooty Hill
Novotel Sydney Rooty Hill Hotel Rooty Hill
Novotel Sydney West HQ Hotel Rooty Hill
Novotel Sydney West HQ Rooty Hill
Novotel Sydney West HQ
Novotel Sydney West Hq
Novotel Sydney West HQ Hotel Hotel
Novotel Sydney West HQ Hotel Rooty Hill
Novotel Sydney West HQ Hotel Hotel Rooty Hill
Frequently asked questions
Does Novotel Sydney West HQ Hotel offer free cancellation for a full refund?
Yes, Novotel Sydney West HQ Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Sydney West HQ Hotel?
Yes, there's an indoor pool.
Are pets allowed at Novotel Sydney West HQ Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Novotel Sydney West HQ Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Novotel Sydney West HQ Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge of AUD 100.00 (subject to availability).
What is there to do at Novotel Sydney West HQ Hotel and nearby?
Novotel Sydney West HQ Hotel has 3 bars, an indoor pool and a fitness centre, as well as a garden and access to a nearby indoor pool.
Are there restaurants at or near Novotel Sydney West HQ Hotel?
Yes, there are 6 on-site restaurants, featuring Mediterranean cuisine.
What's the area around Novotel Sydney West HQ Hotel like?
Novotel Sydney West HQ Hotel is in Rooty Hill, a short 4-minute walk from Sydney Coliseum Theatre.
Novotel Sydney West HQ Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
2/10 Poor
9 January 2025
Poor Customer service
The customer service on arrival was terrible no greeting of effort to try give a solution on a request for early check in. A Fijian lady in front counter very poor hospitality skills. I was only helped by an Australian man an hour later doing his best to support me. This was the worst customer service but always stayed here this will be our last
Verified traveller
2-night trip
Verified Hotels.com guest review
6/10 Good
7 January 2025
Brett
Brett, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
29 November 2024
good quality amenities and dining options
meet the expectations for the visit purpose
DAN
DAN, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 October 2024
Karl
Karl, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
15 October 2024
The sofa cushion were falling apart & the bathroom basin was all cracked, looked terrible
Kelly
Kelly, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 October 2024
X
Paul
Paul, 1-night family trip
Verified Wotif guest review
10/10 Exceptional
12 October 2024
Crispin and Analie
Crispin and Analie, 1-night trip
Verified Expedia guest review
8/10 Very good
7 October 2024
As always the rooms never disappoint as i visit a couple of times a year, and looking forward to my next trip in march
helen
helen, 3-night family trip
Verified Lastminute guest review
10/10 Exceptional
3 October 2024
The staff were very friendly and accommodating. The facilities, food options and our room were amazing.
Moana
Moana, 1-night romance trip
Verified Lastminute guest review
8/10 Very good
3 October 2024
The facilities were good, being able to use the gym anytime you need was good. It was easy access for transportations to come pick us up and drop us off at the hotel. The food was great too.
Shynal
Shynal, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
22 September 2024
Great place
Tracy
Tracy, 1-night family trip
Verified Wotif guest review
10/10 Exceptional
17 September 2024
Ritesh
Ritesh, 2-night trip
Verified Wotif guest review
10/10 Exceptional
14 September 2024
Karl
Karl, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 September 2024
Dimitrios
Dimitrios, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 September 2024
Convenient and comprehensive
Good amenities, including nearby gym and swimming pool. Nice to have complimentary drinks in the mini fridge!
Victor
Victor, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 September 2024
Nerida
Nerida, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 September 2024
Have stayed at Novotel 3 times now, every time it’s just as good as the last. Great size rooms and very clean. Friendly and helpful staff are always a positive!
Bree
Bree, 2-night romance trip
Verified Wotif guest review
10/10 Exceptional
17 August 2024
Great hotel
Lisa
Lisa, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
11 August 2024
Staff were very helpful and pleasant the room was very clean and relaxed
Veronica
Veronica, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 August 2024
Great location in the West HQ precinct
Michelle
Michelle, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
3 August 2024
Nick
Nick, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
31 July 2024
Faiumu
Faiumu, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 July 2024
Dimitrios
Dimitrios, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
29 July 2024
Easy, clean and stress free
James
James, 2-night business trip
Verified Wotif guest review
10/10 Exceptional
26 July 2024
Have stayed many times hotel never disappoints love staying there