Shangri-La Sydney

Photo gallery for Shangri-La Sydney

Primary image
Indoor pool, open 8:00 AM to 7:00 PM, pool loungers
Indoor pool, open 8:00 AM to 7:00 PM, pool loungers
Indoor pool, open 8:00 AM to 7:00 PM, pool loungers
View from room

Overview of Shangri-La Sydney

Shangri-La Sydney

5.0 star property
Luxury hotel with spa, near Circular Quay

8.4/10 Very good

1,611 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is €258
Price available on 02/08/2022
Map
176 Cumberland Street, The Rocks, NSW, 2000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Spa tub
  • Room service
  • Massage/treatment rooms
For families
  • Children stay free
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Sydney Central Business District
  • Circular Quay - 4 min walk
  • Australia Square - 6 min walk
  • Overseas Passenger Terminal - 8 min walk
  • Sydney Harbour Bridge - 12 min walk
  • King Street Wharf - 13 min walk
  • Pitt Street Mall - 13 min walk
  • Theatre Royal - 14 min walk
  • Martin Place - 14 min walk
  • SEA LIFE Sydney Aquarium - 14 min walk
  • Wild Life Sydney Zoo - 14 min walk

Getting around

  • Sydney Airport (SYD) - 26 min drive
  • Sydney Circular Quay Station - 7 min walk
  • Sydney Milsons Point Station - 24 min walk
  • Exhibition Centre Station - 30 min walk
  • Wynyard Station - 6 min walk
  • Martin Place Station - 15 min walk
  • Town Hall Station - 17 min walk

About this property

Shangri-La Sydney

Shangri-La Sydney puts you in a great location, within a 15-minute walk of Circular Quay and Sydney Opera House. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and Altitude Restaurant serves breakfast, lunch and dinner. An indoor pool, a bar/lounge and a fitness centre are other highlights at this luxurious hotel. Fellow travellers love the central location and local sightseeing. The property is only a short walk to public transportation: Wynyard Station is 6 minutes and Martin Place Station is 15 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 564 rooms
  • Arranged over 36 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property enforces a strict dress code in Blu Bar on 36 restaurant.
  • The valet parking fee is AUD 85 per day for vehicles under 82.6 inches (2.1 meters) high.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Secured covered on-site valet parking (AUD 85.00 per day; includes in/out privileges)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Taking the kids

  • Children stay free
  • Childcare in room (surcharge)

What to do

  • Shopping
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (20452 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1992
  • ATM/banking
  • Terrace
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Languages spoken

  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • Television
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Recycling
  • Local maps

Special features

Spa

CHI, THE SPA has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

Dining

Altitude Restaurant – This restaurant serves breakfast, lunch and dinner. Reservations are required.
Blu Bar on 36 – On-site cocktail bar. Open daily.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Deposit: AUD 100 per accommodation, per night

Optional extras

  • Breakfast costs between AUD 55 and AUD 65 for adults, and AUD 27.50 and AUD 32.5 for children (approximately)
  • Credit card charges are subject to an extra charge of 1.5 per cent

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AUD 275 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Covered valet parking costs AUD 85.00 per day with in/out privileges
  • RV/bus/lorry parking is available for an extra charge
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pool access available from 8:00 AM to 7:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Shangri-La Hotel Sydney The Rocks
Shangri-La Hotel Sydney
Shangri-La Sydney The Rocks
Shangri-La Sydney
Shangri La Sydney
Shangri La Hotel Sydney
Shangri-La Sydney Hotel
Shangri La Hotel Sydney
Shangri-La Sydney The Rocks
Shangri-La Sydney Hotel The Rocks

Frequently asked questions

Overall score and ratings

8.4

Very good

9.1/10

Cleanliness

8.7/10

Staff & service

8.6/10

Amenities

8.7/10

Property conditions & facilities

8.5/10

Eco-friendliness

8/10 Very good

Shannon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay
1-night trip
Verified Hotels.com guest review

2/10 Poor

Roderick, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Annmaree, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

bill, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

long weekend stay
what a wonderful service...staff was amazing and smiling even on long weekend's rush...after a long time felt such a warm service, else usually everywhere its so robotic these days..staff at shangri la were genuinely concerned and eager to help. sunrise view from room was amazing..room service food tasted great.
Akhilesh, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good service, the room is big and clean with good view. Will come back again.
Yan, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing experience lovely stay.
Paulina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christine, 2-night trip
Verified Hotels.com guest review