Sure Hotel by Best Western Annecy

Hotel with spa, near Lake Annecy

Choose dates to view prices

Where to?

Dates

November 2025

19

December 2025

Standard Room, 1 Queen Bed, Non Smoking (with Sofabed)

In the heart of Annecy, Sure Hotel by Best Western Annecy offers a tranquil retreat. Unwind at the onsite spa, indulge in French cuisine at the restaurant, or let loose on the playground. With high-speed WiFi and an arcade/game room nearby to keep everyone entertained.

Very good

Popular amenities

Spa
24/7 front desk
Electric vehicle charging point
Bar
Air conditioning
Pet-friendly

Main amenities (12)

Daily housekeeping
Restaurants and bar/lounge
Full-service spa
Breakfast available
Coffee shop/cafe
Meeting rooms
Terrace
24-hour front desk
Air conditioning
Arcade/games room
Vending machine
Free newspapers in the lobby

Feel at home (6)

Playground on-site
Private bathroom
Premium TV channels
Terrace
Daily housekeeping
Coffee/tea maker

includes taxes & fees

8 Dec - 9 Dec

Room options

Check availability for these dates

Tonight

Nov 19 - Nov 20

Tomorrow

Nov 20 - Nov 21

All rooms

1 bed

2 beds

3+ beds

Showing 13 of 13 rooms

Soundproofing, travel cot, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

Wonderful

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Hairdryer

Private bathroom

Coffee/tea maker

Satellite channels

Daily housekeeping

13 sq m
Sleeps 2
1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking (with Sofabed)

Very good

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Sofa bed - twin

Hairdryer

Private bathroom

Coffee/tea maker

Satellite channels

13 sq m
Sleeps 3
1 Queen Bed

Standard Apartment, Multiple Beds, Non Smoking (Shower Only)

Excellent

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Private bathroom

Separate bath and shower

Hairdryer

Coffee/tea maker

Satellite channels

70 sq m
Sleeps 5
2 Queen Beds and 1 Twin Bed

Family Room, Multiple Beds, Non Smoking

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Hairdryer

Private bathroom

Coffee/tea maker

Satellite channels

Daily housekeeping

18 sq m
Sleeps 4
1 Queen Bed and 2 Twin Beds

Standard Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Hairdryer

Private bathroom

Coffee/tea maker

Satellite channels

Daily housekeeping

13 sq m
Sleeps 2
2 Twin Beds

Comfort Room, 1 Queen Bed, Non Smoking

Very good

Highlights

Soundproofed

Air conditioning

Flat-screen TV

Hairdryer

Private bathroom

Coffee/tea maker

Satellite channels

Daily housekeeping

Sleeps 2
1 Queen Bed

1 Queen Bed, Non-Smoking, Standard Room, Sofabed, Courtesy Tray

Sleeps 2

1 Queen Bed, Non-Smoking, Standard Room, Courtesy Tray

Sleeps 2

1 Queen Bed, Non-Smoking, Comfort Room, Skylight Window, Courtesy Tray

Sleeps 2

1 Queen 1 Double, Non-Smoking, Family Room, Courtesy Tray

Sleeps 4

1 Queen 2 Single Beds, Non-Smoking, Family Room, Courtesy Tray

Sleeps 4

2 Single Beds, Non-Smoking, Standard Room, Courtesy Tray

Sleeps 2

Apartment

Sleeps 7

Similar properties

Kitchenette
Laundry facilities
Pet-friendly
Parking available

includes taxes & fees

23 Nov - 24 Nov

Sign in to view eligible discounts and perks. More rewards for more adventures!

Sign in Sign up, it's free

About the area

138 Rue Des Pâquerettes, Annecy, Haute-Savoie, 74960

What's nearby

Annecy Castle - 4 min drive - 2.8 km
Centre Commercial Courier - 4 min drive - 2.4 km
Lake Annecy - 5 min drive - 2.8 km
Palais de l Ile - 5 min drive - 2.8 km
Amours Bridge - 6 min drive - 3.5 km

Getting around

Chambery (CMF-Chambery - Savoie) - 26 min drive
Geneva International Airport (GVA) - 31 min drive
Pringy Station - 7 min drive
Annecy Groisy-Thorens-La-Caille Station - 15 min drive
Annecy Station - 29 min walk

Restaurants

‪Mado Cocktail Bar - ‬3 min drive
‪Burger King - ‬3 min drive
‪Star Burger - ‬4 min drive
‪Boulangerie Chevalier - ‬16 min walk
‪Les Negociantes - ‬3 min drive

About this property

Sure Hotel by Best Western Annecy

When you stay at Sure Hotel by Best Western Annecy, you'll be within a 10-minute drive of Lake Annecy. Guests looking for a bite to eat can visit the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day.

At a glance

Hotel size

- 63 rooms
- Arranged over 3 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; check-in end time: midnight
- Late check-in subject to availability
- Minimum check-in age – 18
- Check-out time is 11:00 AM

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
- The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- No cots (infant beds)

Pets

- Pets allowed*

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free uncovered on-site self-parking
- Wheelchair-accessible parking on site
- Electric vehicle charging point on site

Other information

- Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop

Travelling with children

Playground

What to do

Pool table

Working away

Meeting rooms

Services

24-hour front desk
Free newspapers in reception
Luggage storage
Bike hire

Facilities

Terrace
Television in common areas
Arcade/games room
Full-service spa
Banquet hall

Accessibility

Lift
Wheelchair-accessible parking
Step-free path to entrance
Thin carpet in room

Room amenities

Be entertained

Flat-screen television
Premium satellite channels

Home comfort

Air conditioning
Coffee/tea maker

Sleep well

Soundproofed rooms
Travel cot
Bed sheets provided

Freshen up

Private bathroom
Hairdryer
Towels

Stay connected

Free WiFi

More

Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

On-site venue – This restaurant specialises in French cuisine.

Awards and affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:

A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 8 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 5 August to 19 August:

Dining venue

The following facilities are closed on Friday, Saturday and Sunday:

Restaurant

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night

Pool, spa, & gym (if applicable)

Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Best Hotel Annecy

Best Annecy

Best Hotel Annecy

Sure By Best Annecy Annecy

Sure Hotel by Best Western Annecy Hotel

Sure Hotel by Best Western Annecy Annecy

Sure Hotel by Best Western Annecy Hotel Annecy

Frequently asked questions

Are pets allowed at Sure Hotel by Best Western Annecy?

Yes, pets are welcome. There's a charge of EUR 10 per pet, per night.

Is parking offered on site at Sure Hotel by Best Western Annecy?

Yes, there's free self parking. Electric car charging is available.

What are the check-in and check-out times at Sure Hotel by Best Western Annecy?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Sure Hotel by Best Western Annecy and nearby?

Sure Hotel by Best Western Annecy has a spa and an arcade.

Are there restaurants at or near Sure Hotel by Best Western Annecy?

Yes, there's an on-site restaurant that offers French cuisine.

What's the area around Sure Hotel by Best Western Annecy like?

Sure Hotel by Best Western Annecy is in Cran-Gevrier, a short 10-minute walk from Thiou.

Have a question?

Beta

Get instant answers with AI powered search of property information and reviews.

Ask a question

Sure Hotel by Best Western Annecy Reviews

8.2

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

22 May 2025

Charming chalet-style hotel

Adorable chalet-style hotel with exceptional service. Attentive, friendly staff. Recently remodeled it is quite charming.

Jodi, 1-night trip

10/10 Exceptional

3 Aug 2025

Room was nice and quiet. Breakfast was excellent. Also included a happy hour. Very nice touch!

Nancy, 2-night trip

10/10 Exceptional

11 Sept 2024

We enjoyed our stay here. The staff was super helpful and kind. We would definitely consider staying here again.

Daisy, 2-night trip

10/10 Exceptional

9 Aug 2025

2 min. walk to catch tram into town. free airport shuttle was convenient. Nice rooms. comfortable bed. Breakfast looked nice, but was expensive, so we did not buy. We were also given free ticket to use on public transportation in Geneva. This was very convenient.

Karen, 2-night trip

6/10 Good

21 Oct 2023

It was located in good driving distance from tourist attractions

Adel, 1-night trip

8/10 Very good

19 Jun 2025

too many people smoking in front of hotel

Philippe, 1-night trip

4/10 Fair

3 Jul 2025

No hot water. Room small. Freshly painted (good, but still strong smell of paint). Staff friendly.

Michael, 1-night trip

8/10 Very good

14 Jan 2024

belle place

correct

PATRICK, 1-night trip

8/10 Very good

26 Aug 2024

Shame the restaurant wasn't open. It could have stayed this more clearly on the website

Alison, 1-night trip

6/10 Good

16 Aug 2024

Nice hotel with very friendly and helpful staff but our family room was tiny with only a skylight as a window. Nowhere near enough cloths storage for a family so lived out of our suitcases for the week and even that was tricky to find room to store them.

Huw, 6-night trip

8/10 Very good

11 Oct 2024

Surprised nothing else around.

Lyn, 3-night trip

10/10 Exceptional

9 Jun 2023

Dining options were limited. Room was very small.

John, 1-night trip

6/10 Good

17 Jul 2024

AC wasn't working consistently by shutting off in the middle of the night and not resuming operation (may be broken thermostat); there was a particular smell in the area of main lobby; dining area wasn't very tidy. Otherwise, hotel was OK, staff friendly and helpful. We stayed one night only so there was no real opportunity for the hotel staff to rectify an issues...

Igor, 1-night trip

2/10 Poor

8 Jun 2024

Very very small rooms!!!! Does Not meet design requirements!!!! Bathroom is all mold and No fan!!!!! NEVER, I can recommend for my family and friends!!!!!

TERESA, 2-night trip

8/10 Very good

15 Jun 2023

Food not good

Hernan, 3-night trip

4/10 Fair

3 Aug 2024

We booked a family room for two adults and two kids. The staff was friendly and helpful (our best highlight) but the property was old and run down, smelly and very hot. The room we were given had a skylight that did not open (no regular windows) and the AC was broken. It was 40 degrees Celsius and we asked for a new room. They gave us two rooms with a full size bed each because there were no other family rooms. The rooms were very very small and uncomfortable. Overpriced for the quality.

Kendra, 1-night trip

10/10 Exceptional

6 Nov 2025

Très bon petit déjeuner et sejour dans l´hotel avec plateau , bouilloire, chambre un peu pztite mais sinon nickel , eau a disposition et machine a café aussi:))) jy reviendrais

Karim, 1-night trip

10/10 Exceptional

30 Oct 2025

Chambre cosy. Personnel agreable.

safir, 1-night trip

8/10 Very good

22 Oct 2025

bel accueil du personnel, la chambre était propre et bien rangé, le parking est un peu petit.

luciano, 1-night trip

6/10 Good

16 Oct 2025

Je ne retournerai pas à cet hotel. Il ne veulent pas m’imprimer de facture car j’ai réservé via Hotels.com. C’est la première fois que cela m’arrive. Il m’ont meme dit de ne pas réserver via la plateforme. « Si vous ne voulez pas de client qui ont réservé via cette plateforme pourquoi y adhérer? » Odeur de remonté d’égouts dans le hall

Mathieu, 1-night trip

6/10 Good

1 Oct 2025

Superbe hôtel Mais chambre sous les toits, pas du tout à la hauteur de l’établissement Trop mal insonorisé

Raphaël, 1-night trip

8/10 Very good

28 Sept 2025

A atendente Jéssica falava português, nascida em Portugal e foi muito gentil e prestativa. Fez pesquisa de restaurantes para nós com ótimas sugestões. Muito obrigada.

Monica, 1-night trip

10/10 Exceptional

5 Sept 2025

Parfait, de l’accueil au petit déjeuner dîner et départ tout a été parfait le service la chambre la propreté le personnel Chaise haute proposer pour ma fille le lit bébé directement préparé dans la chambre à notre arrivé tout le confort été prêt

Alicia, 4-night trip

6/10 Good

6 Aug 2025

Plus que moyen

Niveau propreté peut mieux faire et niveau service petit déjeuner aussi …. Buffet sans fruits , 2 croissants qui se battent en duel …. Je suis passé 3 fois pour prendre des œufs brouillés (poêle tjs vide ) sans que le personnel ne s’en rende compte …. Des va et viens continus alors qu’il n’y avait pas grand monde lors de mon passage . Dommage du peu de conscience professionnelle!!!!

Pasquale, 3-night trip