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Best Western Priory Hotel

3.0 star property
Bury St Edmunds hotel with restaurant and bar/lounge

Choose dates to view prices

Located near a train station, Best Western Priory Hotel is a great choice for a stay in Bury St Edmunds. For a bite to eat, guests can visit Garden Restaurant, which is open for breakfast, lunch and dinner, and offers garden views. Other highlights include a bar/lounge, a terrace and a garden. Fellow travellers love the helpful staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Connecting rooms available
  • Laundry facilities
  • Pet-friendly
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Garden
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Picnic area

Feel at home (6)

  • Sofa bed
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is €61
includes taxes & fees
14 Dec - 15 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(9 reviews)

Highlights

Heating
Connecting rooms available
LCD TV
Sofa bed
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
Connecting rooms available
LCD TV
Sofa bed
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Highlights

Heating
Connecting rooms available
LCD TV
Sofa bed
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds, Non Smoking

Classic Room, 2 Single Beds, Non Smoking

Classic Room, 2 Single Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Heating
Connecting rooms available
LCD TV
Sofa bed
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed, Non Smoking

Classic Room, 1 Double Bed, Non Smoking

Classic Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(8 reviews)

Highlights

Heating
Connecting rooms available
LCD TV
Sofa bed
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Single Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Classic Room, 1 Single Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Connecting rooms available
LCD TV
Sofa bed
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Highlights

Heating
Connecting rooms available
LCD TV
Sofa bed
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Map
Mildenhall Road Suffolk, Bury St Edmunds, England, IP32 6EH

What's nearby

  • Abbey Gardens - 3 min drive - 2.4 km
  • The Apex - 4 min drive - 2.0 km
  • St Edmundsbury Cathedral - 4 min drive - 3.0 km
  • The Athenaeum - 4 min drive - 3.0 km
  • Bury St Edmunds Abbey - 5 min drive - 3.3 km

Getting around

  • Cambridge (CBG) - 32 min drive
  • London (STN-Stansted) - 57 min drive
  • Bury St Edmunds Station - 12 min walk
  • Thurston Station - 12 min drive
  • Kennett Station - 16 min drive

Restaurants

  • ‪The Rising Sun - ‬3 min drive
  • ‪Starbucks - ‬15 min walk
  • ‪The Old Cannon Brewery - ‬17 min walk
  • ‪The Greengage - ‬10 min walk
  • ‪Midgar Coffee - ‬3 min drive

About this property

Best Western Priory Hotel

Located near a train station, Best Western Priory Hotel is a great choice for a stay in Bury St Edmunds. For a bite to eat, guests can visit Garden Restaurant, which is open for breakfast, lunch and dinner, and offers garden views. Other highlights include a bar/lounge, a terrace and a garden. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 36 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

Travelling with children

  • Children's menu

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Banquet hall

Room amenities

Be entertained

  • LCD television

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Sofa bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Garden Restaurant – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 12.95 per person
  • Late checkout can be arranged for an extra charge of GBP 15.00 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 10 per pet, per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Best Western Priory Hotel Bury St Edmunds
Best Western Priory Hotel
Best Western Priory Bury St Edmunds
Best Western Priory
Priory Hotel Bury St Edmunds
Best Western Priory Hotel Hotel
Best Western Priory Hotel Bury St Edmunds
Best Western Priory Hotel Hotel Bury St Edmunds

Frequently asked questions

Are pets allowed at Best Western Priory Hotel?

Yes, pets are welcome. There's a charge of GBP 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Best Western Priory Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Best Western Priory Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge of GBP 15.00 (subject to availability). Express check-in and check-out are available.

What is there to do at Best Western Priory Hotel and nearby?

Best Western Priory Hotel has a picnic area and a garden.

Are there restaurants at or near Best Western Priory Hotel?

Yes, Garden Restaurant offers al fresco dining and garden views.

What's the area around Best Western Priory Hotel like?

Best Western Priory Hotel is in the heart of Bury St Edmunds, a short 15-minute walk from CurveMotion.

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Reviews

Best Western Priory Hotel Reviews

7.6

Good

8.0

Cleanliness

8.2

Location

8.4

Staff & service

7.4

Eco-friendliness

7.4

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Shower
Lobby
Bed
Building
Location
Bathroom
Spacious room

Reviews

8/10 Very good

Lovely hotel, peaceful in beautiful grounds
Julie, 3-night trip

10/10 Exceptional

Lovely old hotel. Good annex area Quiet nights!
Richard, 1-night trip

8/10 Very good

.
Shirley, 1-night trip

4/10 Fair

Drastically overpriced for what it was. Very old, toilet broke and had to change rooms without anything complimentary as an apology.
Ayhan, 2-night trip

10/10 Exceptional

Lovely place
Chris, 1-night trip

10/10 Exceptional

excellent hotel and staff.
Lee, 3-night trip

10/10 Exceptional

excellent stay. great room.
Lee, 2-night trip

10/10 Exceptional

Great location in lovely well maintained grounds.
John, 3-night trip

6/10 Good

3 night stay for local business, conveniently positioned hence the choice, Obviously a historical building can't be designed like a purpose built characterless chain, but depending on the nature of your visit this may either be welcomed, or a frustration. Staff were very friendly and helpful, just a shame they don't have a building that matches the standards they achieve. Room was small, full of patina....and cavernous bathroom had a shower that produced water at random temperatures, irrespective of its settings, stair carpet extremely dirty. Only the excellent staff would make me consider this as a suitable choice for a business stopover in the future.
Gary, 3-night trip

10/10 Exceptional

enjoyable stay. great evening thanks to callum and finn.
Lee, 4-night trip

2/10 Poor

We booked to stay on a Saturday evening. Room 41 itself was pleasant enough. However it was incredibly hot and we could not change the radiator to enable it to be turned off. There was a lot of mould in the bathroom which looked like it had not been treated for a while and was an unpleasant experience. There were notices warning us that the water was incredibly hot, however I took a shower in the morning which was fine, but my partner followed immediately but there was no hot water left and she had to have a very quick cold shower. Another unpleasant experience. At Reception another guest was complaining he did not shower as the water was far too hot. The worst experience came from the function which was happening in the main part of the hotel. The doors and windows were open and the extremely loud music and party revelers accompanying singing meant we had to wait until it finished to be able to sleep. We could not concentrate on our TV viewing or reading. We could not open the window to cool the room due to the sounds. When we spoke to the duty manager he said it was within their health and safety limits - which I dispute as I struggled to hear him speak. Also he very rudely said what did we expect as we had booked at a hotel which has functions and we were lucky it finished at 11 instead of the normal midnight.The website mentioned the functions. However on re reading the website it clearly mentions ' a true oasis of calm and a tranquil environment. I totally disagree.
mould in corner of bath
mould on handrail
mould
cracked bath
Ian, 1-night trip

10/10 Exceptional

Friendly and efficient
Gordon, 2-night trip

6/10 Good

Helpful staff, quiet location
Michael, 1-night trip

8/10 Very good

Nice surroundings and easily accessible, clean room and nice conservatory restaurant
Andy, 1-night trip

6/10 Good

Beautiful grounds - on arrival had to hunt the hotel to find someone to check in - room was basic but clean - water was scalding hot or freezing cold, breakfast was very good
Carey, 1-night trip

6/10 Good

The room was small, bed was uncomfortable, bathroom huge but tired looking at a bit dirty. Room was right next to the road, so very noisy. Hard to get around the bed, bashed my legs several times. But have stayed in other rooms before that were better!
Daniel, 1-night trip

2/10 Poor

Black mold in shower room, shower head blocked up with lime scale, shower water cold at night and around 80°C in the morning and no adjustment, carpet stained and dirty, mattresses worn out, bathroom towl rail stuck on and over heating the room, water leak in centre of the bedroom ceiling, condensation running down wall and damp to the touch on all other walls. Bedroom furnishings old and outdated, nothing PAT tested. Horrible stay, staff uninterested and unhelpful
David, 2-night trip

10/10 Exceptional

Spacious clean room. On site parking. Would stay again in the future.
Kathryn, 1-night trip

10/10 Exceptional

Great

Exc Excellent value for money. Travelling on a budget you really couldn't do better. Breakfast is great, room clean and tidy, staff friendly and helpful. Nice grounds a little oasis.
guy, 1-night trip

2/10 Poor

dated, overpriced, rude staff
Ayesha, 1-night trip

8/10 Very good

Stay at the prior bury st edmonds

Overall was a nice stay the room was clean but felt warm and smelt a bit stale the twin beds were quite small in width not good if you were a larger built person also felt a chest of draws would be good as only small draws not big enough for clothes. But everything you need in room. The staff very welcoming and restaurant service very good .
Terrence, 2-night trip

4/10 Fair

Nothing like the pictures

I was really disappointed, the room was dated, dirty , smelly .
Emma, 1-night trip

6/10 Good

Couple of issues in the room, but otherwise a comfortable one.
Sue, 1-night trip

6/10 Good

Somewhat tired room, curtains thin no blind bright sun wakes you up at 5am! Maybe we were unlucky with the room.
Neville, 1-night trip

4/10 Fair

Below expectations

No one at receptions during stay, must have walked through the reception 6/7 times. Room doesn’t have AC and the tiniest fan is provided, way too hot. Sat outside the bar area for 45 minutes without service even after telling staff I’d be out there. Ended up going to the pub across the road which had excellent service. No TV remote in room.
Daniel, 1-night trip