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Novotel Maastricht

4.0 star property
Family-friendly hotel with restaurant, connected to the convention centre, near Vrijthof

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel Maastricht

Exterior
Property grounds
Seasonal outdoor pool, open 9 AM to 9 PM, pool umbrellas, pool loungers
Exterior
Breakfast, lunch, dinner served; pool views

Reviews

8.4 out of 10

Very good

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Pool
  • Parking available
  • Pet-friendly
  • 24/7 front desk

Main amenities (12)

  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • Business centre
  • 8 meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Arcade/games room

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Playground on-site
  • Television
  • Garden
The price is €98
includes taxes & fees
12 Jan - 13 Jan

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 1 Double Bed, Garden View

Deluxe Room, 1 Double Bed, Garden View

Deluxe Room, 1 Double Bed, Garden View

Highlights

Heating
Free cots/infant beds
TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed

Highlights

Heating
Free cots/infant beds
TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
Free bottled water
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, 1 Double Bed with Sofa bed

Highlights

Separate sitting area
Heating
Free cots/infant beds
Fridge
TV
Sofa bed - double
Blackout curtains
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Highlights

Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

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Free WiFi
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8.4 out of 10, Very good, (884)
The price is €79
includes taxes & fees
5 Jan - 6 Jan
NH Maastricht
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About the area

Map
Sibemaweg 10, Maastricht, 6227 AH

What's nearby

  • Mecc Maastricht - 16 min walk - 1.4 km
  • Maastricht Exhibition and Congress Centre - 17 min walk - 1.4 km
  • Bonnefanten Museum - 20 min walk - 1.7 km
  • Vrijthof - 6 min drive - 3.4 km
  • Market - 8 min drive - 3.9 km

Getting around

  • Maastricht (MST-Maastricht - Aachen) - 11 min drive
  • Liege (LGG) - 88 min drive
  • Maastricht Randwyck Station - 14 min walk
  • Maastricht (ZYT-Maastricht Train Station) - 17 min walk
  • Maastricht Station - 17 min walk

Restaurants

  • ‪Ontbijtzaal - Van der Valk Hotel - ‬4 min walk
  • ‪Restaurant VALK - ‬4 min walk
  • ‪Mama Restobar - ‬9 min walk
  • ‪Farèn - ‬12 min walk
  • ‪Da Roberto - ‬9 min walk

About this property

Novotel Maastricht

Novotel Maastricht puts you within a 10-minute drive of Vrijthof. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Restaurant Winners, which serves breakfast, lunch and dinner. A bar/lounge, a children's pool and a snack bar/deli are other highlights at this eco-friendly hotel. The helpful staff and overall property condition get good marks from fellow travellers.

Languages

Dutch, English, French, German, Spanish

At a glance

Hotel size

  • 94 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:30 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • On-site self-parking (EUR 12.50 per night)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground
  • Children's menu
  • Children's games
  • Baby monitor

What to do

  • Cave exploring nearby

Working away

  • Business centre
  • 8 meeting rooms
  • Computer station
  • Conference space (1940 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1988
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Seasonal outdoor pool
  • Arcade/games room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community and sustainability
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Housekeeping (once per stay)
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Restaurant Winners – Overlooking the pool and garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: EUR 50 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 6.61 per person, per night
  • Service fee: EUR 3 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25.00 per pet, per night

Parking

  • Self-parking costs EUR 12.50 per night
  • RV/bus/lorry parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 9 PM
  • The seasonal pool is open from May to October

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.

Also known as

Novotel Maastricht Hotel
Novotel Maastricht
Maastricht Novotel
Novotel Maastricht Hotel
Novotel Maastricht Maastricht
Novotel Maastricht Hotel Maastricht

Frequently asked questions

Does Novotel Maastricht offer free cancellation for a full refund?
Yes, Novotel Maastricht does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Maastricht?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 9 AM to 9 PM.
Are pets allowed at Novotel Maastricht?
Yes, dogs are welcome. There's a charge of EUR 25.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Novotel Maastricht?
Yes. Self-parking costs EUR 12.50 per night. Motorhome/coach/lorry parking and electric car charging are available.
What are the check-in and check-out times at Novotel Maastricht?
You can check in starting at 3:00 PM. Check-out time is 10:30 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Novotel Maastricht?
No, this hotel doesn't have a casino, but Fair Play Casino Maastricht (19-min walk) and Valkenburg Holland Casino (11-min drive) are both nearby.
What is there to do at Novotel Maastricht and nearby?
Novotel Maastricht has a seasonal outdoor pool and an arcade, as well as a garden.
Are there restaurants at or near Novotel Maastricht?
Yes, Restaurant Winners offers garden views.
What's the area around Novotel Maastricht like?
Novotel Maastricht is in Scharn, a short 16-minute walk from Mecc Maastricht and 16 minutes' walk from Maastricht Underground.

Novotel Maastricht Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Osman, 1-night trip
Verified Hotels.com guest review

6/10 Good

Die Empfangsdame war sehr freundlich. Der Aufzug war ausser Betrieb, daher mussten wir über einen dunklen, verschmutzten Treppenaufgang in die 3.Etage. Zimmer war sauber und gut ausgestattet, das Frühstück überschaubar. Den Parkplatz haben wir nicht genutzt da in Hotelnähe noch kostenlose Parkplätze vorhanden waren.
Edeltraud, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Good location walking distance from historic district. Surprised there was an extra charge for parking. I guess I didn’t distinguish between free parking and parking available when I booked. It’s not free
Peter de, 2-night family trip
Verified Expedia guest review

8/10 Very good

Day staff was super!! Night staff, though, was very difficult; not friendly or helpful.
Joseph, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stop over
Great short stay on our way home from holiday. Staff were very welcoming and the room was clean. A little out from the center which is great for driving through, not much for restaurants near by and kitchens close early. We were able to get delivery to hotwl whichwas perfectly fine!
Jennifer, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A lovely family hotel with excellent staff and a very nice outdoor pool.
Graham, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

all is good
WISSAM, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Leslaw, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Danny, 4-night trip
Verified Hotels.com guest review

6/10 Good

We always stay here when in Maastricht when visiting our children who are studying at the university of Maastricht
Sumaya, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Matthew, 1-night trip
Verified Expedia guest review

6/10 Good

a 4 story hotel with one elevator is not very convenient. wait times to get to your room are long. the location is in a suburb of the city, thus public transportation is very limited. Overall a nice stay
ALAN, 4-night family trip
Verified Expedia guest review

8/10 Very good

Excellent, Good price, Great Service, Easy Parking
For the relatively cheap price this was an excellent one night stay in a superior double room. Bed was comfy, plenty of pillows, good seating, easy car parking (should be free), friendly and efficient service. We had a meal in the restaurant - the drinks and food came super quick and dinner was very tasty (fish n chips). The waiter / chef was awesome - friendly, efficient, professional, quick, multi tasker and well presented. Issues with our stay - we had to run the shower for about 5 or more minutes before it got to the right temperature - pressure wasn’t that great. The other issue was the pool being shut just because it was raining. Really? Would we get wet or something?
Liz, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The staff was very friendly. The hotel is very basic but clean. We will stay here again the next time in Maastricht
Sumaya, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

George, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The restaurant and bar staff were accommodating and friendly. The chef was good and the food was very good---even though the selection of dishes were small. We'd go back.
Daniel, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Matthew, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Francis, 3-night trip
Verified Hotels.com guest review

6/10 Good

It was OK, but they had no dinner service & ran out of butter for breakfast. The room was a little stuffy & there was black mold at the base of thd shower. Staff were friendly & spoke English well.
Sarah, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The pool was go
Eric, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff were extremely helpful and pool was very nice. No dinner options available at hotel due to staff shortages so we had to eat out locally. A 20 minute walk into central Maarstrict.
JILLIAN, 2-night romance trip
Verified Expedia guest review

6/10 Good

The hotel is old. Breakfast was average
steve, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice place to stay. Helpful staff. Convenient to the United World College; allso bus 7 to the old part of the city, train station, etc.
Richard, 5-night romance trip
Verified Expedia guest review

8/10 Very good

its not a huge hotel but has all that one needs. Staff is very good and supportive.
Paschal, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

A very nice hotel with very friendly and helpful staff
Graham, 2-night trip
Verified Hotels.com guest review