Lewis Ginter Botanical Garden - 6 min drive - 6.0 km
Carytown - 7 min drive - 6.4 km
Virginia Commonwealth University - 8 min drive - 7.2 km
Getting around
Richmond, VA (RIC-Richmond Intl.) - 21 min drive
Richmond Staples Mill Road Station - 6 min drive
Richmond Main Street Station - 10 min drive
Ashland Station - 21 min drive
Restaurants
Burger King - 19 min walk
McDonald's - 2 min drive
Sonic Drive-In - 13 min walk
Denny's - 5 min walk
Taco Bell - 13 min walk
About this property
Courtyard by Marriott Richmond West
Courtyard by Marriott Richmond West puts you within a 15-minute drive of Greater Richmond Convention Center and Short Pump Town Center. Guests can visit the fitness centre for a workout or grab a bite to eat at The Bistro, which serves American cuisine and is open for breakfast and dinner. Other highlights include a bar/lounge and a snack bar/deli. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
145 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: anytime
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free uncovered on-site self-parking
Free uncovered on-site extended parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast each morning (surcharge)
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Travelling with children
Local/corner shop
Pool gate
Working away
24-hour business centre
2 meeting rooms
Computer station
Co-working spaces
Conference space (1216 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
1 building/tower
Built in 1994
Safe-deposit box at front desk
Library
Fitness centre
Double-glazed windows
At least 80% of lighting from LEDs
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Closed-captioned TV
Height-adjustable showerheads
Grab bar near toilet
Transfer shower
Lever door handles
Well-lit path to entrance
Step-free path to entrance
Thin carpet in room
Room amenities
Be entertained
Television
Premium cable channels
Films for purchase
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Alarm clock
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Mini fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Energy-saving switches
LED light bulbs
Recycling
Special features
Dining
The Bistro – This bistro specialises in American cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
2.00 per cent tourism fee will be charged
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 20 per person
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The property will be renovating from 30 May 2024 to 23 May 2025 (completion date subject to change). The following areas are affected:
Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a deadlock on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Courtyard Marriott Richmond West Hotel
Courtyard Marriott Richmond West
Courtyard By Marriott Richmond West Hotel Richmond
Courtyard Richmond West
Richmond Courtyard
Courtyard by Marriott Richmond West Hotel
Courtyard by Marriott Richmond West Richmond
Courtyard by Marriott Richmond West Hotel Richmond
Frequently asked questions
Does Courtyard by Marriott Richmond West offer free cancellation for a full refund?
Yes, Courtyard by Marriott Richmond West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Courtyard by Marriott Richmond West?
Yes, cats and dogs are welcome. There's a charge of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Courtyard by Marriott Richmond West?
Yes, there's free self and extended parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Courtyard by Marriott Richmond West?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Courtyard by Marriott Richmond West and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Courtyard by Marriott Richmond West?
Yes, The Bistro offers American cuisine.
Courtyard by Marriott Richmond West Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
26 December 2024
Excellent customer service.
Bryan at the front desk was very welcoming and acommodating. Very comfortable stay.
Chad
Chad, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 December 2024
lisa novel
lisa novel, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
15 December 2024
My room bath clocked so I tell front desk they sent engineer, looks like he doesn’t know what he doing and didn’t fix, he tell me to change room,
He left with out fix and a lot of hair in the bath hole he didn’t even take it out and he told me you want water go more faster ? What he mean faster ? I want fix,
I been stay all my stay like this. Because I have heavy bag and my leg hurts. Can’t move other room, specially this hotel so long hallway
david
david, 8-night trip with friends
Verified Hotels.com guest review
6/10 Good
12 December 2024
The place was clean and comfortable. The service was really good. The bistro waitresses were kind and efficient, giving us breakfast after the kitchen had closed The food was good. The maids were super friendly. However, the walls were thin so you could hear the TV and talking from the hallway and neighboring rooms. The gym was tiny and ill equipped. There were only 2 treadmill's, one lifting bench, no mats and only one partially complete set of dumbbells. So overall the stay was ok.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
Barbara A
Barbara A, 1-night trip
Verified Hotels.com guest review
6/10 Good
3 December 2024
Anthony
Anthony, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
23 November 2024
Hubert
Hubert, 1-night trip
Verified Hotels.com guest review
8/10 Very good
20 November 2024
dennis
dennis, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
20 November 2024
Quick visit
Lisa
Lisa, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
19 November 2024
Stephanie
Stephanie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 November 2024
It was a good experience. Unfortunately when I hired the room the hotels.com told in its page that breakfast was included but It was not, charging me u$s 19 if would apply.
Last day there was an insect dead in my bathroom,
The waitress was very friendly.
Javier A J
Javier A J, 7-night family trip
Verified Hotels.com guest review
8/10 Very good
28 October 2024
tim
tim, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 October 2024
Stephen
Stephen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 October 2024
Stay here often. Love the place and service!
Anais
Anais, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 October 2024
arlether
arlether, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
16 October 2024
Mary Ann
Mary Ann, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
Tekia
Tekia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 October 2024
Effortless and efficient check-in!
I have stayed at this location several times with my husband. The same desk clerk (Bryan) checked me/us in the past 3 times! Bryan is very competent, knowledgable and friendly. Bryan made sure I had all information I needed. He made the check-in effortless! Thank you, Bryan!
Mary
Mary, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
7 October 2024
Overpriced, dirty, worthy of the Marriot brand
We were confirmed for a King size room with sofa bed. We got to the room, no sofa bed. They got us another room, but the room had a filthy carpet with stains. The sofa bed mattress was paper thin and very uncomfortable, plus no pillows were supplied so we had to go to the front desk. The phone didn’t have a front desk button. The room was overpriced, outside of the lobby and bar, the rest of the hotel needs an upgrade. Our room felt more like a motel and not a Marriott brand. Will not stay here if we return.
John
John, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
28 September 2024
Horrible
Horrible
Antonio
Antonio, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Spent 4 nights at this Marriott. The staff was extremely friendly and welcoming, the room while not ultra fancy was clean and comfortable. The hotel was a short and easy drive to downtown as well as some of the areas surrounding the city. Prices were reasonable and definitely cheaper than staying downtown and there was ample free parking on the premises. Overall a great stay and I would definitely come back again!