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Imperial Royale Hotel

4.0 star property
Kampala hotel with casino and outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Imperial Royale Hotel

Reception hall
Exterior
Presidential Suite, 2 Bedrooms | View from room
Bar (on property)
Casino

Reviews

7.2 out of 10

Good

Popular amenities

  • Casino
  • Airport transfer
  • Pool
  • Bar
  • Gym
  • Free breakfast
Main amenities
  • Daily housekeeping
  • Casino
  • Restaurants and bar/lounge
  • Outdoor pool
  • Health club
  • Sauna
  • 24-hour room service
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Front desk safe
Feel at home
  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The price is €156
includes taxes & fees
15 Jan - 16 January 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Coffee/tea maker
Free bottled water
Minibar
Electric kettle
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Single Room

Premium bedding, minibar, in-room safe, desk

Deluxe Single Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Coffee/tea maker
Free bottled water
Minibar
Electric kettle
  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Royal Suite

Royal Suite | View from room

Royal Suite

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Coffee/tea maker
Free bottled water
Minibar
Electric kettle
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Bathrobes
Coffee/tea maker
Free bottled water
Minibar
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Living room

Presidential Suite, 2 Bedrooms

Highlights

Air conditioning
Kitchenette
Flat-screen TV
Premium bedding
2 bedrooms
Private bathroom
Coffee/tea maker
Free bottled water
  • 90 sq m
  • Valley view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Executive Double Room

Premium bedding, minibar, in-room safe, desk

Executive Double Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Coffee/tea maker
Free bottled water
Minibar
Electric kettle
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | View from room

Executive Suite

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Coffee/tea maker
Free bottled water
Minibar
Electric kettle
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Single Room

View from room

Executive Single Room

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Coffee/tea maker
Free bottled water
Minibar
Electric kettle
  • 30 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

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8.0 out of 10, Very good, (194)
The price is €194
includes taxes & fees
10 Jan - 11 January 2025
Sheraton Kampala Hotel
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About the area

Map
Plot 7 Kintu Road, Kampala

What's nearby

  • The Acacia Mall - 2 min drive - 2.3 km
  • Makerere University - 3 min drive - 3.2 km
  • St. Francis Hospital - Nsambya - 3 min drive - 3.3 km
  • Mulago National Specialized Hospital - 3 min drive - 2.8 km
  • Embassy of the United States - 4 min drive - 3.8 km

Getting around

  • Entebbe (EBB-Entebbe Intl.) - 39 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪The PUB - ‬12 min walk
  • ‪Yujo Izakaya - ‬7 min walk
  • ‪Garden City Rooftop - ‬11 min walk
  • ‪Lotus Mexicana Cantina and Beach Bar - ‬5 min walk
  • ‪Equator Bar - ‬10 min walk

About this property

Imperial Royale Hotel

Try your luck at the casino when you stay at Imperial Royale Hotel in Kampala. Guests can indulge in massages and enjoy international cuisine at Royale, which is open for breakfast, lunch and dinner. An outdoor pool, a bar/lounge and a health club are other features.

Languages

English

At a glance

Hotel size

  • 274 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Mosquito nets
  • Health club
  • An outdoor pool
  • Casino
  • 20 casino gaming tables
  • 50 casino slot machines
  • Sauna
  • Reception hall

Accessibility

  • Lift

Room amenities

Be entertained

  • 24-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Fridge (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Royale – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 45 per person (one way)

Children & extra beds

  • Rollaway beds are available for USD 50.0 per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards. Cash is not accepted.

Also known as

Imperial Royale Hotel Kampala
Imperial Royale Hotel
Imperial Royale Kampala
Imperial Royale
Imperial Royale Hotel Hotel
Imperial Royale Hotel Kampala
Imperial Royale Hotel Hotel Kampala

Frequently asked questions

Does Imperial Royale Hotel offer free cancellation for a full refund?
Yes, Imperial Royale Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Imperial Royale Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Imperial Royale Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Imperial Royale Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Imperial Royale Hotel?
Yes, an airport shuttle is available. The charge is USD 45 per person one way.
What are the check-in and check-out times at Imperial Royale Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 10 AM.
Is there an on-site casino at Imperial Royale Hotel?
Yes, there's a casino, featuring 50 slot machines and 20 gaming tables.
What is there to do at Imperial Royale Hotel and nearby?
Imperial Royale Hotel has a casino and an outdoor pool, as well as a sauna and a health club.
Are there restaurants at or near Imperial Royale Hotel?
Yes, Royale offers international cuisine.
What's the area around Imperial Royale Hotel like?
Imperial Royale Hotel is a short 10-minute walk from Uganda Golf Course and 13 minutes' walk from The Parliament of the Republic of Uganda.

Imperial Royale Hotel Reviews

Reviews

7.2

Good

8.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

The room furniture..just gorgeous
preston, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Sengabi, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Disappointing stay
Initially we requested an airport pick up the day before we arrived - we sent two emails to the hotel but got no reply and had to make our own arrangements. The check in staff on the desk said ‘sorry’, the request would have gone to another section. When we checked in the hotel was buzzing with conference delegates. The hotel advertised 3 restaurants, but we were only allowed one - the others being used by the delegates. In the evening when the delegates had left, only one of the restaurants was open, with a fairly limited a la carte menu. It became clear that there were very few other guests in the hotel as we saw hardly anyone else in the evenings. Service in the one restaurant was very slow - one lunchtime we ordered just two bowls of soup which took forty minutes to arrive. The hotel is very large and has a pool and spa/gym, which we did not use. It is quite dark, with low lighting and heavy wood features and appears to need a good refresh of decor. Our room on the 8th floor was very large with a reasonably comfortable bed and effective air con. The bathroom was again large and well appointed, but in need of some cosmetic improvements - broken tiles, sinks that barely drain etc. The only bar is in a dingy corner of the open restaurant with no atmosphere or comfortable seating - we kept well away! Most staff did their best to be helpful, especially on the desk. Overall our stay was disappointing and did not live up to the descriptions on their web site.
Mr, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The room is excellent and Casino is very good. I’d recommend it to my friends
1-night trip
Verified Expedia guest review

2/10 Poor

Hotel rooms have some funny smell. Largely because it is less used, no guests
1-night trip
Verified Expedia guest review

6/10 Good

Very basic and not a 4 star hotel
I don’t think the hotel was worth the money they charged for the room. I’m need of serious updating and it smelt a little bit musty. The location was good though and pretty central. I would not class it as a four star hotel. The breakfast choice was very poor. Ended up eating breakfast out of the hotel even though it was included in the room costs. I will look to stay at a different hotel when next I’m in Kampala.
John, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Friendly staff and I felt well looked after
Really liked the hotel. Room was spacious and kept clean and tidy. Staff very friendly and welcoming. All my needs were well catered for and would book again if I go back to Kampala again. The only negative comment is that I felt the lighting in the restaurant area was too dim.
Verified Expedia guest review

2/10 Poor

WARNING -- Hotel double-charged / dodged refund
When we arrived at the hotel, we were told that they could not find our Hotels.com confirmation email that proved that we had already paid for our room even though I was able to find and show them a confirmation email on my smartphone. They told us that they would need to charge my credit card for the full amount and refund it in the morning or we would not be able to stay there that night. Given how late it was when we checked in, we reluctantly agreed having no other option. We were told that we could receive a cash refund in the morning or have the balance refunded to my card. When I met the office manager the next morning, she tried to refund my card but the machine was putting the money back in the card. Contrary to what the man told us the night before, she would not allow us to receive a cash refund. We were told that the bank would issue us a refund within 1 week at the latest. We were very disappointed, but agreed. One week later, the funds had not shown up in my account so I contacted them again. They told us we needed to contact the bank directly for our refund (very unprofessional.) We contacted the bank and discovered that they had never initiated the refund. Now two weeks later, we are still fighting to get our money back and having to file a police report for the case. It has caused us a great deal of stress, ruined our vacation week and amounted in $428 in charges for one night in this terrible hotel. You have been warned!
Verified Hotels.com guest review

6/10 Good

The hotel is not clean. When you walk into the entrance there is no scent of freshness but something stale. It seems to be too big for the management to maintain it.
Verified Hotels.com guest review

8/10 Very good

quiet but somber
The hotel is very quiet not for children hotel staff are pleasant and helpful very central and easy to get to meetings within Kampala they were renovating so was a little noisy but I gather only for 3-4 days after I left
Verified Expedia guest review

8/10 Very good

ジムのマネージャーが全くやる気がなく、しかも夜9時までなのに8時過ぎに行ったら(午後の早い時間にも使った)一日1人1回までだと嘘を言われて止めさせられた(翌日嘘と発覚)
Makoto, 5-night trip
Verified Expedia guest review

8/10 Very good

DANIEL, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

5-night business trip
Verified Hotels.com guest review