Santo Domingo (JBQ-La Isabela Intl.) - 33 min drive
Santo Domingo (SDQ-Las Americas Intl.) - 33 min drive
Joaquin Balaguer Station - 24 min walk
Casandra Damiron Station - 30 min walk
Restaurants
Villar Hermanos - 5 min walk
Terraza Napolitano - 8 min walk
El Conuco - 9 min walk
New Jersey Drink Liquor Store - 7 min walk
Luna - 6 min walk
About this property
Crowne Plaza Santo Domingo, an IHG Hotel
Crowne Plaza Santo Domingo, an IHG Hotel features a casino and puts you only steps from Malecon. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, body scrubs or aromatherapy. An outdoor pool, a poolside bar and a 24-hour fitness centre are other highlights at this luxurious hotel. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
196 rooms
Arranged over 15 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets stay for free (dogs only, 1 total, up to 12 kg per pet)
Service animals welcome
Specific rooms only*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge)
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Barbecue grills
24-hour room service
Snack bar/deli
Travelling with children
Children's pool
Babysitting (surcharge)
What to do
Tennis
Shopping
Beach nearby
Working away
24-hour business centre
15 meeting rooms
Co-working spaces
Conference centre (33002 square feet of space)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Bike hire
Pool loungers
Pool umbrellas
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness centre
An outdoor pool
Casino
Full-service spa
Hot tub
Sauna
Steam room
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
At least 10% of profits reinvested in community and sustainability
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
3 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Front entrance ramp
Wheelchairs available on site
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Dressing gowns
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Turndown service
Free cot/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Mobile key entry
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
Dining
Nabu – On-site restaurant.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 20 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities or services will be unavailable from January 2 2025 to February 2 2025 (dates subject to change):
Swimming pool
The property will be renovating from 2 January 2025 to 2 February 2025 (completion date subject to change). The following areas are affected:
Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.
Children & extra beds
Babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pet deposit: USD 100.00 per week
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crowne Plaza Santo Domingo Hotel
Crowne Plaza Santo Domingo
Santo Domingo Intercontinental
Intercontinental Santo Domingo
Crowne Plaza Santo Domingo
Crowne Plaza Santo Domingo, an IHG Hotel Hotel
Crowne Plaza Santo Domingo, an IHG Hotel Santo Domingo
Crowne Plaza Santo Domingo, an IHG Hotel Hotel Santo Domingo
Frequently asked questions
Does Crowne Plaza Santo Domingo, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Santo Domingo, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Santo Domingo, an IHG Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM. The swimming pool will be unavailable from January 2 2025 to February 2 2025 (dates subject to change).
Are pets allowed at Crowne Plaza Santo Domingo, an IHG Hotel?
Yes, dogs stay for free, with a limit of 1 total and maximum weight of 12 kg per pet. A deposit of USD 100.00 per week is required. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Crowne Plaza Santo Domingo, an IHG Hotel?
Yes, there's free self and valet parking. Electric car charging is available.
What are the check-in and check-out times at Crowne Plaza Santo Domingo, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Crowne Plaza Santo Domingo, an IHG Hotel?
Yes, there's a casino.
What is there to do at Crowne Plaza Santo Domingo, an IHG Hotel and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Crowne Plaza Santo Domingo, an IHG Hotel also has a casino, an outdoor pool and a 24-hour fitness centre, as well as a sauna and a garden.
Are there restaurants at or near Crowne Plaza Santo Domingo, an IHG Hotel?
Yes, there's an on-site restaurant, Nabu.
What's the area around Crowne Plaza Santo Domingo, an IHG Hotel like?
Crowne Plaza Santo Domingo, an IHG Hotel is in Gascue, a short 1-minute walk from Malecon and 6 minutes' walk from Grand Casino Jaragua.
Crowne Plaza Santo Domingo, an IHG Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
20 December 2024
Excellent location with great views
Great location. Friendly staff. Excellent breakfast. Beautiful views.
Azam
Azam, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2024
STEVEN
STEVEN, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 November 2024
Santo Domingo in fall
A nice place to stay with waterfront views and close to the colonial area. The staff was excellent and the restaurant was good.
Christopher
Christopher, 7-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 September 2024
Gina
Gina, 1-night family trip
Verified Hotels.com guest review
6/10 Good
27 September 2024
fernando
fernando, 1-night trip
Verified Expedia guest review
8/10 Very good
23 September 2024
Nice Hotel, Nice Views!
This hotel has a great location overlooking the ocean, it also has a restaurant and casino. The staff members are so pleasant and make your stay even better. It has a parking lot under the hotel with direct access to the elevators so that was nice. The pool was also very nice with a bar on the deck. The rooms are nice and spacious! I will definitely be back.
Allen
Allen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 September 2024
Dinning inside the hotel is a plus. You have to walk a few blocks to get decent restaurant. Local food
Andres
Andres, 1-night trip
Verified Expedia guest review
4/10 Fair
17 September 2024
Fanny
Fanny, 3-night business trip
Verified Hotels.com guest review
6/10 Good
15 September 2024
The bathroom should be update the carpet do not look clean the capuchino has extra cost if you order it
fabio c
fabio c, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 September 2024
Kenia
Kenia, 6-night trip
Verified Expedia guest review
8/10 Very good
5 September 2024
Rooms are little bit old and they charge for using the refrigerator
ELEN
ELEN, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 September 2024
Nicole was very pleasant and polite. Will be coming back.
Richard
Richard, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 August 2024
NPTI
NPTI, 2-night business trip
Verified Hotels.com guest review
6/10 Good
14 August 2024
Rommy
Rommy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
11 August 2024
Carlos
Carlos, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 August 2024
Alexander
Alexander, 1-night trip
Verified Expedia guest review
10/10 Exceptional
5 August 2024
Great experience
Abby
Abby, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 August 2024
Learie
Learie, 3-night trip
Verified Expedia guest review
6/10 Good
4 August 2024
Very nice stay , hotel restaurant was very expensive
Denny
Denny, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
31 July 2024
My family and I had a wonderful experience. We enjoyed the pool area and delicious food. Victor was awesome . He is very friendly and welcoming. I appreciate him making sure we felt comfortable during breakfast . Would I recommend Hotel Crown Plaza to friends and family? Of course ! I look forward to going back again.