See all properties

La Quinta Resort & Club, Curio Collection by Hilton

5.0 star property
Mountain resort in La Quinta with 4 restaurants and golf course

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for La Quinta Resort & Club, Curio Collection by Hilton

Golf
Hacienda Grande Suite with Private Pool 1 King Bed | Pool
Pet-friendly
Terrace/patio
4 restaurants, dinner served

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Connecting rooms available
  • Gym
  • Spa
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • 4 restaurants and 5 bars/lounges
  • Full-service spa
  • 15 outdoor pools and 15 hot tubs
  • Breakfast available
  • 15 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Steam room
  • Beach sunloungers
  • Beach towels

Feel at home (6)

  • Free cots/infant beds
  • Supervised childcare (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on-site
  • Fridge
The price is €320
includes taxes & fees
3 Jan - 4 January 2025

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Hideaway Suite 1 King with Private Hot Tub

Premium bedding, minibar, in-room safe, iron/ironing board

Hideaway Suite 1 King with Private Hot Tub

Highlights

Furnished patio
Garden
Separate dining area
Separate sitting area
Fireplace
Private outdoor hot tub
Air conditioning
Connecting rooms available
  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for El Presidente Suite with Private Pool 2 Kings

El Presidente Suite with Private Pool 2 Kings

El Presidente Suite with Private Pool 2 Kings

Highlights

Furnished patio
Garden
Separate dining area
Separate sitting area
Fireplace
Private pool
Private outdoor hot tub
Air conditioning
  • 186 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Hacienda Grande Suite with Private Pool 1 King Bed

Hacienda Grande Suite with Private Pool 1 King Bed | Pool

Hacienda Grande Suite with Private Pool 1 King Bed

Highlights

Furnished patio
Garden
Separate dining area
Separate sitting area
Fireplace
Private pool
Private outdoor hot tub
Air conditioning
  • 183 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Vintage Casita)

Room, 1 King Bed (Vintage Casita)

Room, 1 King Bed (Vintage Casita)

Highlights

Furnished patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite 1 King

Executive Suite 1 King

Executive Suite 1 King

Highlights

Furnished patio
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Spa Villa 2 Queens with Fireplace

42-inch LCD TV with cable channels, TV

Spa Villa 2 Queens with Fireplace

Highlights

Furnished balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Casita 2 Queens Accessible w Tub

Premium bedding, minibar, in-room safe, iron/ironing board

Deluxe Casita 2 Queens Accessible w Tub

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Casita 2 Queens Poolside

View from room

Deluxe Casita 2 Queens Poolside

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Casita 1 King Accessible w Tub

Premium bedding, minibar, in-room safe, iron/ironing board

Deluxe Casita 1 King Accessible w Tub

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Spa Villa 1 King with Fireplace

Premium bedding, minibar, in-room safe, iron/ironing board

Spa Villa 1 King with Fireplace

Highlights

Furnished balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Patio

Premium bedding, minibar, in-room safe, iron/ironing board

Deluxe Room, 2 Queen Beds, Patio

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Hideaway Casita 1 King

Premium bedding, minibar, in-room safe, iron/ironing board

Hideaway Casita 1 King

Highlights

Furnished patio
Garden
Fireplace
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Patio

Premium bedding, minibar, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed, Patio

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Deluxe Casita w RI Shower 2 Queens

Premium bedding, minibar, in-room safe, iron/ironing board

Accessible Deluxe Casita w RI Shower 2 Queens

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Deluxe Casita w RI Shower 1 King

Accessible Deluxe Casita w RI Shower 1 King | Living area

Accessible Deluxe Casita w RI Shower 1 King

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Arzner Suite 2 Bedroom

Arzner Suite 2 Bedroom | Living area

Arzner Suite 2 Bedroom

Highlights

Furnished patio
Garden
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 156 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Eisenhower Suite 1 King

Eisenhower Suite 1 King | Living area

Eisenhower Suite 1 King

Highlights

Furnished patio
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 149 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Private Pool (Hacienda Zia)

Suite, 1 King Bed, Private Pool (Hacienda Zia) | Exterior

Suite, 1 King Bed, Private Pool (Hacienda Zia)

Highlights

Furnished patio
Garden
Separate dining area
Separate sitting area
Fireplace
Private pool
Private outdoor hot tub
Air conditioning
  • 183 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Pueblo Suite With Private Pool 1 King

Pueblo Suite With Private Pool 1 King | View from room

Pueblo Suite With Private Pool 1 King

Highlights

Furnished patio
Garden
Separate dining area
Separate sitting area
Fireplace
Private pool
Private outdoor hot tub
Air conditioning
  • 129 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Casita Poolside with Fireplace

View from room

Deluxe Casita Poolside with Fireplace

Highlights

Furnished patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Starlight Casita 1 King

Starlight Casita 1 King

Starlight Casita 1 King

Highlights

Furnished balcony or patio
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Resort Casita 1 King Bed - Mountain View

Premium bedding, minibar, in-room safe, iron/ironing board

Resort Casita 1 King Bed - Mountain View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Casita 2 Queens

Premium bedding, minibar, in-room safe, iron/ironing board

Casita 2 Queens

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Casita 1 King

Premium bedding, minibar, in-room safe, iron/ironing board

Casita 1 King

Highlights

Furnished patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Spa Villa Suite 1 King

Spa Villa Suite 1 King | Living area

Spa Villa Suite 1 King

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 84 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Aerial view

Omni Rancho Las Palmas Resort & Spa

Pool
Spa
Pet-friendly
Parking available
8.6 out of 10, Excellent, (1255)
The price is €288
includes taxes & fees
20 Jan - 21 January 2025
Omni Rancho Las Palmas Resort & Spa
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
49499 Eisenhower Drive, La Quinta, CA, 92253

What's nearby

  • La Quinta Resort Mountain Course - 10 min walk - 0.9 km
  • Old Town La Quinta - 2 min drive - 2.0 km
  • PGA West TPC Stadium Golf Course - 8 min drive - 8.7 km
  • Indian Wells Tennis Garden - 8 min drive - 6.6 km
  • PGA West Golf Course - 9 min drive - 9.4 km

Getting around

  • Bermuda Dunes, CA (UDD) - 15 min drive
  • Thermal, CA (TRM-Jacqueline Cochran Regional) - 20 min drive
  • Palm Springs, CA (PSP-Palm Springs Intl.) - 37 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Cunard's Sandbar - ‬3 min drive
  • ‪Morgan's At La Quinta Resort - ‬1 min walk
  • ‪Fresh Juice Bar - ‬4 min drive
  • ‪Stuft Pizza - ‬2 min drive

About this property

La Quinta Resort & Club, Curio Collection by Hilton

Featuring a golf course, La Quinta Resort & Club, Curio Collection by Hilton puts you within a 10-minute drive of Indian Wells Tennis Garden and Empire Polo Club. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Morgans, one of 4 restaurants, serves dinner. Other highlights at this luxurious resort include 15 outdoor pools, a poolside bar and a fitness centre. Fellow travellers love the helpful staff and location.

Languages

English

At a glance

Hotel size

  • 781 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 4 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • An adult aged 18 or older must assume all liability for the booking
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Supervised childcare*
  • Children's club*

Pets

  • Pets allowed (dogs only, 2 total, up to 34 kg per pet)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • 4 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Local/corner shop

What to do

  • Tennis lessons
  • Fitness classes
  • Yoga classes
  • Golf lessons
  • Golfing
  • Shopping
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Business centre
  • 8 meeting rooms
  • Conference space (119996 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1926
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in reception
  • Fitness centre
  • Golf course on-site
  • Golf driving range on-site
  • 15 outdoor pools
  • Arcade/games room
  • Full-service spa
  • 15 hot tubs
  • 15 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Lockers available
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

The on-site spa has 38 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

Morgans – This fine-dining restaurant only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 39.98 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness centre access
    • Health club access
    • In-room bottled water

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 10 to 30 per person

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for USD 45.0 per night
  • Children's club access is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Quinta Resort Club Waldorf Astoria Resort
Quinta Club Waldorf Astoria
Resort Club Waldorf Astoria Resort
Club Waldorf Astoria
La Quinta Resort & Club Hotel La Quinta
La Quinta Resort And Club
A Waldorf Astoria Resort California Desert
La Quinta Resort & Club
La Quinta Resort Club A Waldorf Astoria Resort
La Quinta Resort Club A Waldorf Astoria Resort
La Quinta Resort Club Curio Collection by Hilton
La Quinta Resort & Club, Curio Collection by Hilton Resort
La Quinta Resort & Club, Curio Collection by Hilton La Quinta

Frequently asked questions

Does La Quinta Resort & Club, Curio Collection by Hilton offer free cancellation for a full refund?
Yes, La Quinta Resort & Club, Curio Collection by Hilton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at La Quinta Resort & Club, Curio Collection by Hilton?
Yes, there are 15 outdoor pools and a children's pool.
Are pets allowed at La Quinta Resort & Club, Curio Collection by Hilton?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 34 kg per pet. There's a charge of USD 150 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at La Quinta Resort & Club, Curio Collection by Hilton?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at La Quinta Resort & Club, Curio Collection by Hilton?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at La Quinta Resort & Club, Curio Collection by Hilton?
No, this resort doesn't have a casino, but Augustine Casino (12-min drive) and Fantasy Springs Casino (14-min drive) are both nearby.
What is there to do at La Quinta Resort & Club, Curio Collection by Hilton and nearby?
Tee off at the on-site golf course, and improve your game on the tennis courts. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 15 hot tubs. La Quinta Resort & Club, Curio Collection by Hilton also has 15 outdoor pools, 5 bars and a sauna, as well as a steam room, an arcade and a picnic area.
Are there restaurants at or near La Quinta Resort & Club, Curio Collection by Hilton?
Yes, there are 4 on-site restaurants, featuring al fresco dining.
What's the area around La Quinta Resort & Club, Curio Collection by Hilton like?
La Quinta Resort & Club, Curio Collection by Hilton is a short 2-minute walk from San Jacinto Mountains and 10 minutes' walk from La Quinta Resort Mountain Course. Travellers love the resort's prime location.

La Quinta Resort & Club, Curio Collection by Hilton Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

charles, 1-night trip
Verified Hotels.com guest review

8/10 Very good

John, 1-night trip
Verified Hotels.com guest review

6/10 Good

Carol, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Super relaxing. It’s always a great stay. The pools and gym are the best.
Luke, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Guitze, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Tracey, 3-night trip
Verified Hotels.com guest review

4/10 Fair

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Roblee, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 2-night trip
Verified Hotels.com guest review

6/10 Good

Gilda, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The property was gorgeous. The pools were intimate and could be as social or private as you would like to be.
Brandy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

joyce, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Check in time ends at midnight, because of work issues I was not going to be able to check in on time. I called the hotel and they told me not to worry, that they would have everything ready for me. Upon my arrival there was one person on the front desk ready to process my reservation. Excellent service.
Marlen, 3-night romance trip
Verified Expedia guest review

6/10 Good

It seemed as thought the bar attendant brought his whhole family to the pool and they were loud and their kids were kinda bullts in the water with loud music that they played with a boom box the children brought plates of food into the pool this was over labor day weekend
peggy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

La Quinta is the ultimate relax, recharge, and reset destination. Alieha in the Spa got my back straight, muscles loose, and golf ready. We came for our one year anniversary and baby moon and couldn’t have asked for anything better. All the staff everywhere were so helpful, patient, and nice. Great for parents, children, and anyone looking for a perfect getaway or stay. Love you La Quinta and will be back soon. Next time with our daughter :)
Dylan, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Angel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jus a beautiful place to relax
Rafael, 2-night family trip
Verified Orbitz guest review

10/10 Exceptional

the pools are beautiful and the service is amazing. the restaurants are very good though breakfast is pricey. it is a great place to relax
lydia, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Veronica, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I love the room we stayed in, we walked right out of our room right into the pool.
Skyler, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

We’ve been to La Quinta Resort many times and it’s always an excellent experience!
Danielle, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed our romantic weekend away in the beautiful ambience of La Quinta Resort. We would love to visit again.
Monique, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sara, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 2-night family trip
Verified Hotels.com guest review