Ave 5 and 7, Calle 40, Sabana Norte, San José, San Jose, 0
What's nearby
Sabana Park - 6 min walk - 0.6 km
Museum of Costa Rican Art - 7 min walk - 0.6 km
Parque La Sabana - 8 min walk - 0.7 km
National Stadium of Costa Rica - 15 min walk - 1.3 km
Central Park - 3 min drive - 2.4 km
Getting around
San José (SYQ-Tobías Bolaños Intl.) - 15 min drive
San José (SJO-Juan Santamaría Intl.) - 22 min drive
San Jose Contraloria Station - 15 min walk
San Jose Cemetery Station - 20 min walk
San Jose Sabana Station - 24 min walk
Airport shuttle (surcharge)
Restaurants
Soda Tapia - 6 min walk
RostiPollos - 7 min walk
Fuji - 7 min walk
Teriyaki - 7 min walk
Subway - 5 min walk
About this property
Auténtico Hotel
Auténtico Hotel is just 3.9 mi (6.4 km) from the airport and offers a shuttle (available 24 hours). Guests can take a dip in the outdoor pool or grab a bite to eat at Mastico, which serves breakfast, lunch and dinner. Other highlights include a bar/lounge, a terrace and a garden. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
81 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking is limited
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
What to do
Ecotours nearby
Golfing nearby
Working away
Meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Free pool cabanas
Pool loungers
Facilities
1 building/tower
Built in 1985
Safe-deposit box at front desk
Garden
Picnic area
Terrace
An outdoor pool
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Grab bar near toilet
Room amenities
Be entertained
32-inch LED TV
Premium satellite channels
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Dining
Mastico – Overlooking the pool and garden, this restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of CRC 17700 per person (one-way)
Safes in guest rooms can be used for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 6 AM to 9 PM
Children under 12 years old are not allowed in the swimming pool without adult supervision
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Also known as
Auténtico Hotel San Jose
Auténtico Hotel
Auténtico San Jose
Autentico Hotel Costa Rica/San Jose
Auténtico Hotel Hotel
Auténtico Hotel San José
Auténtico Hotel Hotel San José
Frequently asked questions
Is there a pool at Auténtico Hotel?
Yes, there's an outdoor pool. Guests have pool access from 6 AM to 9 PM.
Are pets allowed at Auténtico Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Auténtico Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Auténtico Hotel?
Yes, an airport shuttle is available. The charge is CRC 17700 per person one-way.
What are the check-in and check-out times at Auténtico Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Auténtico Hotel?
No, this hotel doesn't have a casino, but Casino Fiesta (5-min drive) and Casino Fiesta Heredia (10-min drive) are both nearby.
What is there to do at Auténtico Hotel and nearby?
Auténtico Hotel has an outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near Auténtico Hotel?
Yes, Mastico offers garden views.
What's the area around Auténtico Hotel like?
Auténtico Hotel is in Merced, a short 6-minute walk from Sabana Park and 15 minutes' walk from National Stadium of Costa Rica.
Auténtico Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
23 September 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 August 2024
William
William, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 August 2024
William
William, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 August 2024
The staff here are helpful and nice. The pool area is great and the rooms are nice. This hotel is convenient to the airport and walkable to downtown San Jose.
Andrea
Andrea, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 June 2024
Good location closer to the airport.
Great food for buffet breakfast and for dinner.
Robert
Robert, 8-night romance trip
Verified Expedia guest review
8/10 Very good
11 June 2024
Nice property with garden, pool, restaurant. Very short drive to local dining options and easy freeway access to the airport. Secure free parking just across the street 50 yards.
Rooms are quaint with good beds and nice hardwood floors. However, poorly lit rooms are smaller than average, shower water pressure is astonishingly low despite water flow to the faucet - plumbing issue. Bath towels are old.
Overall, good hotel, but these small details prevent from taking it up a notch.
PS - Is non-refundable, so if your plans change, must be willing to take the hit.
farron
farron, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
22 May 2024
ROBERT
ROBERT, 1-night trip
Verified Expedia guest review
8/10 Very good
21 May 2024
Good location. Easy access to airport and downtown and grocery store.
Graffiti on the area outside my window.
Susan
Susan, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 May 2024
Névine
Névine, 2-night trip
Verified Expedia guest review
10/10 Exceptional
30 April 2024
Wade
Wade, 1-night trip
Verified Expedia guest review
8/10 Very good
29 April 2024
Convenient location near to downtown
Patricia
Patricia, 2-night romance trip
Verified Expedia guest review
8/10 Very good
19 April 2024
Emily
Emily, 1-night trip
Verified Expedia guest review
10/10 Exceptional
10 April 2024
Craig
Craig, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 April 2024
Hotel Autentico was fine, The staff are very friendly and helpful. My room was very noisy and I asked to be moved which was taken care of nicely. The hotel is a little dated and I didn’t enjoy my dinner in the restaurant. It was overpriced and not very good. Overall, the hotel was ok for the price.
DEBORAH
DEBORAH, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 March 2024
It was nice
Mary
Mary, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
28 March 2024
Joyce
Joyce, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 March 2024
Dipty
Dipty, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 March 2024
Dipty
Dipty, 2-night trip
Verified Hotels.com guest review
8/10 Very good
7 March 2024
Nice, convenient location, friendly staff. The only think that I didn’t like was that I found a big cockroach in our room
Alvaro
Alvaro, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 February 2024
Deborah
Deborah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 February 2024
Alice
Alice, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 February 2024
Thank you Joseph
We only stayed for a night but enjoyed the friendliness of all the staff. Breakfast was very good! Most importantly, Joseph at the reception helped us out of a pickle, big time.
Wolfgang
Wolfgang, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
11 February 2024
Towels were falling apart and old
Debbie
Debbie, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 January 2024
Anne
Anne, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 January 2024
Enchanting Escape at Autentico Hotel
I recently had the pleasure of staying at Autentico Hotel, and it exceeded all my expectations. The friendly service immediately made me feel at home, and the cleanliness of the rooms showcased their commitment to excellence. The authentic and delicious breakfast was a highlight, offering a delightful start to each day.
While the rooms were generally comfortable, my only suggestion would be to add more pillows to enhance the bedroom's coziness. The hotel's location is superb, conveniently situated for exploring the area. However, the true gem of Autentico Hotel is its magical garden/restaurant. This enchanting space provided a serene escape, allowing me to unwind and indulge in the beauty of nature while savoring delectable dishes.
Autentico Hotel is a haven for those seeking a perfect blend of comfort, authenticity, and charm. I wholeheartedly recommend it for a memorable and rejuvenating stay.