Cleveland Clinic - Hillcrest Hospital - 9 min drive - 11.5 km
Legacy Village - 13 min drive - 15.8 km
Case Western Reserve University - 20 min drive - 19.5 km
Cleveland Clinic - 21 min drive - 26.0 km
Getting around
Cleveland, OH (CGF-Cuyahoga County) - 13 min drive
Cleveland, OH (BKL-Burke Lakefront) - 22 min drive
Cleveland Hopkins International Airport (CLE) - 34 min drive
Cleveland Station - 20 min drive
Restaurants
Chick-fil-A - 4 min drive
Texas Roadhouse - 3 min walk
Starbucks - 8 min walk
Taco Bell - 3 min drive
Cracker Barrel - 2 min walk
About this property
Willow Lodge Willoughby – Cleveland Mentor
Willow Lodge Willoughby – Cleveland Mentor is a great choice for a stay in Willoughby. Guests will have free perks such as WiFi and self-parking. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
129 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property allows guests 18 or over to check in with valid military ID.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6/10
Cleanliness
7.2/10
Staff & service
6.2/10
Amenities
6.2/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
10/10 Exceptional
26 December 2024
Verified traveller
4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
Staff is always very helpful & courteous when visit from another state.
Tracey
Tracey, 2-night trip
Verified Hotels.com guest review
2/10 Poor
5 December 2024
Disgusting Druggy Room
This has been the worst experience of my life. Horrible area... filthy nasty stank... Smelled of marijuana n scum... Dirty nasty hot tub, dirty floors, dirty toilet...
Was traveling solo, waiting for the weather to clear to get home... Had a friend pick me up from an hour away?And we finally made it out of the snow belt... Tried for a refund as I left before three thirty Pm. Refuses, and claims manager is never in to accept. Refund.
It's funny. I cannot click on the photo option to include pictures of the room.
Dawn
Dawn, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 November 2024
Michael
Michael, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 November 2024
Best place to stay
Keith
Keith, 1-night trip
Verified Hotels.com guest review
4/10 Fair
4 November 2024
The room was dirty. When I turned the water on in the tub, ash came out of the drain. The water was luke warm at 6pm. The tub faucet does not turn all the way off and ran all night long. There were no light bulbs in the wall sconces. The power outlets near the bed do not work. There are holes in the wall. The dirtiness makes the property feel unsafe.
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
1 November 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
2/10 Poor
22 October 2024
Just absolutely horrible..
The room smelled like smoke and we were in the non smoking room.. asked to change rooms when we got there because my wife and son had asthma.. they offered air fresheners.. when I went down to get them they were gone.. so I went to Walmart and bought Lysol.. for how much I paid for this room it should have been a lot better..
which is kinda funny because the houses near this place looks really nice..
Jason
Jason, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
20 October 2024
Just absolutely horrible..
The room smelled like smoke and we were in the non smoking room.. asked to change rooms when we got there because my wife and son had asthma.. they offered air fresheners.. when I went down to get them they were gone.. so I went to Walmart and bought Lysol.. for how much I paid for this room it should have been a lot better..
which is kinda funny because the houses near this place looks really nice.. this is a place to bring a hook@r..
Jason
Jason, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 October 2024
Candace
Candace, 1-night trip
Verified Hotels.com guest review
4/10 Fair
19 October 2024
Kathy
Kathy, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
18 October 2024
Jordan
Jordan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
Weekend Get A way
Get a way weekend relaxation walking distance to eatery, convenient laundry area which I took advantage of while I stayed.
Tracey
Tracey, 2-night trip
Verified Hotels.com guest review
8/10 Very good
7 October 2024
Viktoria
Viktoria, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 October 2024
jennifer
jennifer, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
4 October 2024
Ronnie
Ronnie, 1-night trip
Verified Hotels.com guest review
6/10 Good
29 September 2024
Elevator was very dirty some parts of building was in disrepair no hair dryer no breakfast no coffee expensive vending machines room was clean though
Robert
Robert, 1-night family trip
Verified Expedia guest review
2/10 Poor
27 September 2024
Wet floor from hot tub
Kenneth
Kenneth, 1-night romance trip
Verified Expedia guest review
6/10 Good
26 September 2024
Tyrone
Tyrone, 4-night trip
Verified Hotels.com guest review
8/10 Very good
23 September 2024
Brad
Brad, 2-night trip
Verified Expedia guest review
4/10 Fair
23 September 2024
Todd
Todd, 1-night trip
Verified Expedia guest review
4/10 Fair
23 September 2024
Very disappointed in dirty, moldy room.
The bed was fairly comfortable, but the bathroom was filthy and had black mold in the tub, sink and toilet. We could not shower and used the bathroom as little as possible. We have stayed at this property several times before and had a clean economical room, but this room was bad and we would not stay in it ever again.
Nancy
Nancy, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 September 2024
Kim
Kim, 1-night trip
Verified Hotels.com guest review
2/10 Poor
22 September 2024
There are bedbugs!
Kasandra
Kasandra, 1-night romance trip
Verified Orbitz guest review
6/10 Good
21 September 2024
Serviceable but has Potential
It was an okay experience. The elevator was filthy and the hallway going into the lobby had a strange smell. Reception Desk was excellent though and were very understanding and helpful. The beds were questionable, and i switched to a makeshift floor bed after i found a bed bug. I can't recommend based off the cleanliness but if they did that it's a 4.5 experience.