Tru by Hilton San Antonio Lackland Sea World

2.5 star property
Far West Side hotel with indoor pool and 24-hour fitness

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton San Antonio Lackland Sea World

Exterior
Indoor pool
Exterior
Lobby
Room, 1 King Bed, Accessible (Roll-In Shower)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Non-smoking
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Microwave in a common area
  • Water dispenser
  • Laundry service
  • Self-serve laundry
Feel at home
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
The price is €105
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Cable channels
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Cable channels
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Cable channels
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Cable channels
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Cable channels
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
9911 Ingram Road Suite A, San Antonio, TX, 78245

What's nearby

  • Ingram Park Mall - 7 min drive - 7.4 km
  • San Antonio SeaWorld - 8 min drive - 6.9 km
  • Lackland Air Force Base Visitor Center - 9 min drive - 8.7 km
  • Aquatica San Antonio Waterpark - 11 min drive - 8.6 km
  • Lackland Air Force Base - 13 min drive - 10.7 km

Getting around

  • San Antonio International Airport (SAT) - 25 min drive
  • San Antonio Station - 17 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Whataburger - ‬15 min walk
  • ‪Panera Bread - ‬10 min walk
  • ‪Burger Boy - ‬16 min walk

About this property

Tru by Hilton San Antonio Lackland Sea World

When you stay at Tru by Hilton San Antonio Lackland Sea World, you'll be within a 15-minute drive of Lackland Air Force Base and Lackland Air Force Base Visitor Center. You can go for a morning swim at the indoor pool, and visit the 24-hour fitness centre for a workout. Also, San Antonio River and University of Texas at San Antonio are within a short drive. Fellow travellers love the helpful staff and breakfast.

Languages

English

At a glance

Hotel size

  • 73 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 total)*
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 7:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Barbecue grills
  • Shared microwave
  • Water dispenser

Working away

  • Business centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An indoor pool
  • Firepit
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • High chair

More

  • Daily housekeeping

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Tru by Hilton San Antonio Lackland Sea World Hotel
Tru by Hilton San Antonio Lackland Sea World San Antonio
Tru by Hilton San Antonio Lackland Sea World Hotel San Antonio

Frequently asked questions

Does Tru by Hilton San Antonio Lackland Sea World offer free cancellation for a full refund?
Yes, Tru by Hilton San Antonio Lackland Sea World does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tru by Hilton San Antonio Lackland Sea World?
Yes, there's an indoor pool.
Are pets allowed at Tru by Hilton San Antonio Lackland Sea World?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru by Hilton San Antonio Lackland Sea World?
Yes, there's free self parking.
What are the check-in and check-out times at Tru by Hilton San Antonio Lackland Sea World?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Tru by Hilton San Antonio Lackland Sea World and nearby?
Tru by Hilton San Antonio Lackland Sea World has an indoor pool and a 24-hour fitness centre.

Tru by Hilton San Antonio Lackland Sea World Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

San Antonio comfort trip
It was amazing!
Esther, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

My stay was bad my truck was broken into the second night of our stay . We were not the only ones other vehicles as well . Management is aware but does not care.do not stay here.
Richard, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jamerick, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Definitely needs night security
The hotel in itself was very good we stayed here because it had a heated indoor pool and my daughter loves to swim however on the second night there was some kind of birthday party and many many children in the pool. My daughter is autistic and there is no way she was dealing with all the loud noise from all those children. So one day was lost for the main reason we stayed at the hotel. Also the second morning I was out walking around and noticed a couple pickup trucks had broken windows. Turned out there were about 11 vehicles with broken windows. The police showed up shortly and started taking statements luckily our vehicle did not get smashed into but I was told that was the third time this month at that same Hotel that Vehicles had been vandalized and broken into. I don't think I would stay there again even though the hotel itself was very nice
John, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Miguel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Vianey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay!
It's a great place and definitely will comeback when we get the opportunity. Great lobby, spacious parking, nice location, plenty of amenities, delicious breakfast, and friendly staff.
LEVI, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very reliable. Sleep in comfort. Good breakfast.
We always look for Tru when ever possible. Very clean hotels. Great night sleep. And breakfast is always good.
Placido, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was perfect
Almetria, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Larissa, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great customer service, definitely will return
We had a 4 day, 3 night vacation and really enjoyed the our stay overall. The room was smaller in person than the way it appears in the photo and there's absolutely not one piece of storage! They have a sign suggesting that we use the 3 hooks on the wall and under the bed, although the bed is a platform. (So if you like to unpack during a stay it's impossible). More importantly, the service was a 10/5! Everyone was amazing, but Rickey definitely stood out! He remembered our names, took initiative over any issue I had, and made our stay so pleasant. I really wish I could take him on all of our trips. I did see someone else comment & it's true, they will not service your room until you specifically ask them to. I had to go "borrow" a broom, bring my dirty towels, and get new ones from the nice young lady cleaning rooms people checked out of. Other than that, I'd definitely return again.
Danielle, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Will never stay there again. Old man at the front took about 45 minutes to check us in because he couldnt work the computer. Shower had no water pressure. Bed was extremely uncomfortable that i would rather sleep on the floor.
Harold, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Bed bugs! And breakfast….
Bed bugs. My first experience of this (thankfully) I’m covered around my chest/neck. Reported to front desk who pretty much scowled at me. A guy turned up later on with fresh pillows at our request who gave the same scowl. Woke up one morning with the pillow covered in brown rusty spots….thats their excrement. Great. And now I’m covered in bites. They did not care whatsoever Note to anyone with a food allergy at breakfast. No one was able to answer my question about what the food did or did not contain. Completely unable to tell me
Sam, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay overall
VERONICA, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Bed not very comfortable!! Lumpy!
Dorothy, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

carlos alberto, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Very good service. Friendly clerks
Terry, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The Tru hotel has been my go to for about 4 years now and this one held up to the other ones I stayed at for the most part. The only 2 negatives I can say about this one is it says hang your towels to reuse or leave on floor for new ones and 4 out of the 5 days they took my towels I had hung but the one day I left on the floor they didnt replace those so I had to go get new ones (definitely not a major issue at all) and second is the breakfast wasnt as big or good as the other Tru hotels we've stayed at but definitely big enough and not an issue at all. We will definitely stay again come February for the next time we are there.
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Great breakfast, clean facilities, nice staff
Tammy, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Brandon, 3-night trip
Verified Hotels.com guest review

6/10 Good

Hotel was very clean and breakfast was decent. We did wake up to cops around the building and about ten vehicles broken into.
Kelsey, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Starting to feel old and run down. I’ve stayed here on business numerous times the window shade was automated and I couldn’t lower it since it was broken
Aaron, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

The wi-fi do not work.
Ivan, 3-night family trip
Verified Hotels.com guest review