El Trompo Interactive Museum Tijuana - 11 min drive - 10.0 km
U.S. Consulate General Tijuana - 15 min drive - 16.2 km
Getting around
Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) - 30 min drive
San Diego, CA (MYF-Montgomery Field) - 58 min drive
San Diego, CA (SEE-Gillespie Field) - 60 min drive
San Diego, CA (SAN-San Diego Intl.) - 60 min drive
Restaurants
Mariscos Tito's - 7 min walk
Mariscos Aniceto - 4 min drive
Bar el Poblano - 3 min drive
Tacos el Paisa - 5 min drive
Hong Bun Buffet - 4 min walk
About this property
Hotel El Refugio
At Hotel El Refugio, you'll be within a 15-minute drive of U.S. Consulate General Tijuana. Free perks include WiFi and self-parking.
Languages
English, Spanish
At a glance
Hotel size
40 rooms
Arriving/Leaving
Check-in start time: 1:00 PM; check-in end time: 8:00 PM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 12:30 PM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Snack bar/deli
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Accessibility
Wheelchair-accessible parking
Upper floors accessible by stairs only
Room amenities
Be entertained
32-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning and heating
Iron/ironing board (on request)
Sleep well
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Designer toiletries
Hairdryer (on request)
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi
Free local calls
More
Daily housekeeping
Access via exterior corridors
Fees & policies
Optional extras
Late checkout can be arranged for an extra charge of MXN 300 (subject to availability)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property only accepts cash.
Also known as
Hotel El Refugio Hotel
Hotel El Refugio Tijuana
Hotel El Refugio Hotel Tijuana
Frequently asked questions
Does Hotel El Refugio offer free cancellation for a full refund?
Yes, Hotel El Refugio does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel El Refugio?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel El Refugio?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel El Refugio?
Check-in start time: 1:00 PM; check-in end time: 8:00 PM. Check-out time is 12:30 PM. Late check-out is available for a charge of MXN 300 (subject to availability). Express check-out is available.
Is there an on-site casino at Hotel El Refugio?
No, this hotel doesn't have a casino, but Caliente Racetrack Casino (15-min drive) and Caliente Casino (16-min drive) are both nearby.
Hotel El Refugio Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
6.8/10
Staff & service
6.0/10
Amenities
6.6/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
2/10 Poor
30 July 2024
No good
Juan Carlos
Juan Carlos, 1-night trip
Verified Expedia guest review
6/10 Good
31 March 2024
Ricardo
Ricardo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 March 2024
The facility
david
david, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 February 2024
david
david, 1-night trip
Verified Expedia guest review
10/10 Exceptional
2 February 2024
The place is wood for staying one night but nothing extraordinary about that place, is secure and have hot water all time
david
david, 1-night trip
Verified Expedia guest review
6/10 Good
1 December 2023
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
1 January 2023
We checked and went to look at the room the bathroom was horrible it was so dirty smelled like cigarettes I literally couldn’t stand the smell canceled my stay their that same day I checked in and left. Never booking from this hotel again
Rosario
Rosario, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
26 September 2022
I did my reservation tru Hotels.com and when I get to hotel they told me that they don’t have any reservation for me and they Ofer me a room paying a lot more than I supposed to pay whit my reservation and they give me a dirty room whit no A/C a lots of noise kids running around and knocking on our door and running away like 3 times and the girls at the reception really bad actitud and bad customer service.!!
Jose
Jose, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 September 2022
Maria
Maria, 16-night trip
Verified Expedia guest review
2/10 Poor
7 April 2022
Yeney
Yeney, 1-night trip
Verified Expedia guest review
10/10 Exceptional
5 April 2022
John
John, 5-night trip
Verified Expedia guest review
4/10 Fair
24 March 2022
Less then average hotel/motel
A/C front cover was broken and the remote control didn’t work. We had to wait for maintenance guys to program it.
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
20 February 2022
Monica
Monica, 1-night trip
Verified Hotels.com guest review
6/10 Good
31 October 2021
Disappointed
in Tijuana
There were some issues when we checked in. The first question I was asked by the attendant let you know the kind of hotel this was. When I arrived, the "service window" had dark film on it so you would not see the person on the other side. That was weird. I heard a voice from the other side of the window asking me if the stay was only 4 hours or the whole night. At that moment I thought "oh, what did I do?!”. I said I had a reservation via hotels.com but I wanted to check the area first. I walked the area and it seemed ok. I came back and she pulled my reservation info and proceeded with the checking in. I was told the price and I gave her my credit card. She told me that they DO NOT take credit cards, ONLY cash. I was tired and the neighborhood was sketchy, it was late and it was getting dark; so I went ahead a paid with cash. I was given my room number in the third floor! The bottom units were empty, so I asked for a first floor unit. She said she didn't have anything available. I guess the first floor units are for the 4 hour stays. The room I came in first was not done and there were blood stains on the sheets. I went downstairs and spoke with the attendant. She assigned me another room. The AC was working but the front cover of unit was not on the unit. The room was clean and all items worked, it just looked in real bad shape. I guess that's why they don't take credit cards, so you can't dispute the stay. Nope, I won't stay there again.
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
26 October 2021
There was not reservations
Roberto
Roberto, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
4 September 2021
Peter
Peter, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 August 2021
You have very limited amenities, its ok and cheap if you are just looking for a place to spend the night. The staff was friendly and helpful.
Luis
Luis, 5-night romance trip
Verified Orbitz guest review
2/10 Poor
21 August 2021
jesus t
jesus t, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 August 2021
Nice n clean
It was good
JAIME
JAIME, 3-night trip
Verified Hotels.com guest review
4/10 Fair
29 July 2021
Muy sucia la habitación y en mal estado. El aire acondicionado estaba asqueroso, sin botones para encenderlo y con capas de mugre pegada, el asiento del escusado roto e impregnado de orines, la cortina de la regadera con moho, muchos mosquitos en el baño que ademas no tiene ventilación , alfombra muy sucia y lo peor, las sábanas manchadas. Terrible experiencia a pesar de que sale bien calificado aquí en expedia.
Verified traveller
1-night business trip
Verified Expedia guest review
10/10 Exceptional
13 July 2021
Excellent
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
17 February 2021
Close to where I had to go get my thing done. And very close to my fav tacos 😁
Verified traveller
2-night romance trip
Verified Expedia guest review
6/10 Good
27 January 2021
Verified traveller
1-night family trip
Verified Hotels.com guest review
6/10 Good
1 October 2020
Beds are very uncomfortable!
Miriam
Miriam, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 September 2020
Awesome hotel
Stay was awesome you have your amazing taco stands across the street and also a oxxo as well