Indianapolis International Airport (IND) - 27 min drive
Indianapolis Station - 28 min drive
Restaurants
Costco Bakery - 10 min walk
Chick-fil-A - 19 min walk
McDonald's - 13 min walk
McDonald's - 2 min drive
Texas Roadhouse - 5 min walk
About this property
Best Western Plus Indianapolis North at Pyramids
Best Western Plus Indianapolis North at Pyramids puts you within a 15-minute drive of Children's Museum of Indianapolis. You can go for a morning swim at the outdoor pool, and visit the fitness centre for a workout. The helpful staff and breakfast get good marks from fellow travellers.
Languages
English
At a glance
Hotel size
108 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total, up to 36 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Internet
Free WiFi and wired internet access in public areas
Wi-Fi (speed: 25+ Mbps) in rooms*
Parking
Free on-site self-parking
Electric vehicle charging point on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast 6:00 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Free reception
Water dispenser
Travelling with children
Children stay for free (see details)
Working away
Business centre
Conference space
Services
24-hour front desk
Laundry service
Luggage storage
Bike hire
Facilities
Garden
Television in common areas
Fitness centre
An outdoor pool
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair-accessible bathroom dressing table
Braille/raised signage
Lift
Assistive listening devices available
Wheelchair-accessible path to lift
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Lowered plug sockets in bathroom
Vibrating pillow alarm
Lever door handles
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board
Sleep well
Blackout curtains
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Wireless Internet access (surcharge) (speed of 25+ Mbps)
Free long-distance and local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Optional extras
WiFi is available in guest rooms for USD 0.00 per stay (rates may vary)
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 17 September to 30 April:
Swimming pool
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pets
Service animals exempt from fees
Pet deposit: USD 75 per stay
Pets are allowed for an extra charge of USD 25 per pet, per night
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to September
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property accepts credit cards and debit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Drury Inn Indianapolis Northwest Hotel
Pear Tree Indianapolis Northwest
Pear Tree Inn Indianapolis
Plus Indianapolis At Pyramids
Pear Tree Inn Indianapolis Northwest
Best Western Plus Indianapolis North at Pyramids Hotel
Best Western Plus Indianapolis North at Pyramids Indianapolis
Frequently asked questions
Is there a pool at Best Western Plus Indianapolis North at Pyramids?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Plus Indianapolis North at Pyramids?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 36 kg per pet. There's a charge of USD 25 per pet, per night, and there's also a deposit of USD 75 per stay. Service animals are exempt from fees.
Is parking offered on site at Best Western Plus Indianapolis North at Pyramids?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Best Western Plus Indianapolis North at Pyramids?
You can check in starting at 3:00 PM. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.
What is there to do at Best Western Plus Indianapolis North at Pyramids and nearby?
Best Western Plus Indianapolis North at Pyramids has an outdoor pool and a fitness centre, as well as a garden.
Best Western Plus Indianapolis North at Pyramids Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
27 December 2024
John
John, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 December 2024
Brenda
Brenda, 3-night trip
Verified Hotels.com guest review
8/10 Very good
18 December 2024
It was good minus the mattress. You could hear the squeeking of the springs when you moved. We both have bad backs and I am dealing with stiffness.
Heidi
Heidi, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
18 December 2024
Michael
Michael, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
15 December 2024
Could have been waaaay better
The tv didn’t work in my room. They wanted to simply switch rooms. No problem. Asked for a king rather than a double, but they wouldn’t accommodate me. The price of the room was the exact same so it wasn’t price. I agreed to switch. Teller treats me like I’m going to steal a room and would not give me the key to both so I could make 1 trip back to the old room and place my things in the new room before returning the key to the old room. I had to go back and forth just to move my things. To top it off, on the “final” walk to my room the key did not work. I had to go back to the desk again.
Kevin
Kevin, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
15 December 2024
Melissa
Melissa, 1-night trip
Verified Hotels.com guest review
4/10 Fair
6 December 2024
The room was nice until I got into bed and found bed bugs.
Angela
Angela, 3-night trip
Verified Hotels.com guest review
6/10 Good
24 November 2024
Christine
Christine, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
6 November 2024
Checkin was at 3. They were not prepared for check in at all. The lady checking me in said I had to wait and to step aside she will call me when my room is ready. 30 minutes goes by and they call me up there to tell me my room was not ready and still had to wait. The GM shows up and says he is checking everyone who is in line. I asked what about the people who were told to stand aside and wait? He said if you did not get check in back of the line.. so I had to wait another 30 minutes in the back of the line because they were unprepared. Honestly the worse experience I had at a check in. Poor communication and really bad management.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
ANN SUSAN
ANN SUSAN, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
3 November 2024
Bad service
Rooms were not ready for 3pm, understandable. There was 1 person working front desk. There were dozens of people waiting for their rooms. Said we had at least another 39 min wait. Would not check us in until rooms were ready. Waited in my car because the lobby was packed with peo ple. Came back in about 15 min later and now 3 people are working front desk and checking in others before the people that were already waiting for rooms. The man at the desk was rude and told us we would have to go start over to check in. I paid $279 for a room i cpuldnt use until 4:30pm This concert was 1 year out, they had time to prep. Im sure this wasn't their first big event in Indy! I will not use best western again or go to Indy!
Penny
Penny, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 November 2024
Kaitlynn
Kaitlynn, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
29 October 2024
Disappointed
My stay was absolutely horrible. I checked in around 6:00 p.m. October 27th. Check-in was a little slow however I was finally given room 324. Around midnight I hear click click click outside of my door, someone was trying to enter the room. I told the young lady the room was occupied. I called the front desk to remind them the room was occupied. She said okay sorry. But then called back saying she needed my ID. Well I had already checked in with the person on duty before she arrived. She, the hotel clerk called the police, they came to my room got my ID. I told her I will be checking out later this morning because I didn't feel safe. The policeman said you can check out now, she did not intervene so at 1:15 a.m. I left the Best Western. I had stayed there several times before. They refused to refund my money so I will not be returning to that location. The policeman overstepped his boundaries and it's obvious that the hotel do not keep proper records.
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2024
Cleaning staff was very courteous, timely and detailed. The desk representative was very accommodating and professional.
Deborah
Deborah, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 October 2024
Tyler
Tyler, 4-night trip
Verified Hotels.com guest review
4/10 Fair
29 September 2024
No towels in the room
No phone in the room
Sheets not changed for entire stay
ciprian
ciprian, 7-night business trip
Verified Expedia guest review
6/10 Good
28 September 2024
Room didn’t smell good, coffee pot in room was broken, long black hair on the stack of clean towels- we are blondes. Microwave out of order at breakfast, no sanitizer to use at breakfast, coffee machine at breakfast was dirty looking, and the orange juice at breakfast had a brownish orange color. Not sure what that was about.
Verified traveller
2-night trip
Verified Hotels.com guest review
2/10 Poor
24 September 2024
Bruce
Bruce, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
everything was good
Kettia
Kettia, 1-night trip
Verified Expedia guest review
8/10 Very good
23 September 2024
Easy access and convenience to the event we were attending.
Gary
Gary, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
23 September 2024
Everything
Antoinette
Antoinette, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
23 September 2024
Jessica
Jessica, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 September 2024
Nice stay and a nice area. Lots of amenities, restaurants around
thomas
thomas, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 September 2024
I had a comfortable stay However my room was located next to one of the exit doors and a slammed pretty hard when people went in and out. Other than that, good staff good stay.