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ZiOne Luxury Hotel Cartagena

3.5 star property
Hotel with outdoor pool, near Bocagrande Beach

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Photo gallery for ZiOne Luxury Hotel Cartagena

Superior Suite, 1 King Bed, Jetted Tub
Superior Suite, 1 King Bed, Jetted Tub
Outdoor pool
Superior Suite, 1 King Bed, Jetted Tub
Reception
Located near Bocagrande Beach, ZiOne Luxury Hotel Cartagena offers a warm welcome with a free breakfast buffet, an outdoor pool, and a rooftop terrace. Connect to WiFi and unwind in the garden or by the poolside bar. The helpful staff has left a lasting impression on previous guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Pool bar
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Minibar
The current price is €63
10 Aug - 11 Aug

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Room, 1 King Bed, Non Smoking, Hot Tub - No view

Junior Room, 1 King Bed, Non Smoking, Hot Tub - No view

Junior Room, 1 King Bed, Non Smoking, Hot Tub - No view

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Private outdoor hot tub
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Jetted bath
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room with living Room - No view

Superior Room with living Room - No view

Superior Room with living Room - No view

Highlights

Garden
Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Jetted Tub

Superior Suite, 1 King Bed, Jetted Tub

Superior Suite, 1 King Bed, Jetted Tub

Highlights

Garden
Soundproofed
Private rooftop hot tub
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 100 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 Double Bed, Non Smoking

Business Room, 1 Double Bed, Non Smoking

Business Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Premium bedding
Private bathroom
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(25 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Down duvet
Separate bedroom
Rainfall showerhead
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Down duvet
Separate bedroom
Rainfall showerhead
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Calle 5 # 3 - 14 - Bocagrande, Cartagena, 130001

What's nearby

  • Bocagrande Beach - 6 min walk - 0.6 km
  • Castillo Grande Beach - 9 min walk - 0.8 km
  • Walls of Cartagena - 5 min drive - 3.1 km
  • Clock Tower - 6 min drive - 3.1 km
  • Cartagena de Indias Convention Center - 6 min drive - 3.4 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurante Dunia - ‬3 min walk
  • ‪Kanuu Restautant (InterContinental) - ‬2 min walk
  • ‪Cilantro Cevicheria & Restaurant - ‬3 min walk
  • ‪Italian Pizza & Pasta - ‬1 min walk
  • ‪El corral Bocagrande - ‬2 min walk

About this property

ZiOne Luxury Hotel Cartagena

ZiOne Luxury Hotel Cartagena features a rooftop terrace and puts you within a five-minute walk of Bocagrande Beach. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a poolside bar, a snack bar/deli and a terrace. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 51 rooms
    • Arranged over 14 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18

Children

    • Children may not be eligible for complimentary breakfast
    • Parents must have child's birth certificate and photo ID*

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Free off-site parking within 20 ft
    • Street parking available

Transfers

    • Airport shuttle*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 100
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Closed-captioned TV
  • Doorbell and phone notifications
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
ROOM

Room amenities

Be entertained

  • 51-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Free toiletries
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • There is an administrative fee of COP 9500 per night

Renovations and closures

The following facilities or services will be unavailable from August 4 2025 to August 5 2025 (dates subject to change):
  • Swimming pool

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
State tax ID – 900904020-2
Property Registration Number RNT 60221
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Zione Cartagena Cartagena
ZiOne Luxury Hotel Cartagena Hotel
ZiOne Luxury Hotel Cartagena Cartagena
ZiOne Luxury Hotel Cartagena Hotel Cartagena
HELP_OUTLINE

Frequently asked questions

Does ZiOne Luxury Hotel Cartagena offer free cancellation for a full refund?

Yes, ZiOne Luxury Hotel Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at ZiOne Luxury Hotel Cartagena?

Yes, there's an outdoor pool. The swimming pool will be unavailable from August 4 2025 to August 5 2025 (dates subject to change).

Are pets allowed at ZiOne Luxury Hotel Cartagena?

Sorry, pets aren't allowed.

Is parking offered on site at ZiOne Luxury Hotel Cartagena?

Yes, there's free self parking.

Is an airport shuttle service offered by ZiOne Luxury Hotel Cartagena?

Yes, an airport shuttle is available.

What are the check-in and check-out times at ZiOne Luxury Hotel Cartagena?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

Is there an on-site casino at ZiOne Luxury Hotel Cartagena?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (3-min walk) is nearby.

What is there to do at ZiOne Luxury Hotel Cartagena and nearby?

ZiOne Luxury Hotel Cartagena has an outdoor pool and a garden.

Are there restaurants at or near ZiOne Luxury Hotel Cartagena?

Yes, there's an on-site restaurant.

What's the area around ZiOne Luxury Hotel Cartagena like?

ZiOne Luxury Hotel Cartagena is located near Bocagrande Beach in Bocagrande, a short 3-minute walk from Rio Cartagena Casino and 8 minutes' walk from Castillo Grande Beach.

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ZiOne Luxury Hotel Cartagena Reviews

Reviews

8.0

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
Restaurant
Beach
Water
Shower
Amenities
Family friendly

What guests liked

  • Breakfast was very good with many options and a menu to order from, exceeding expectations. (7 reviews)
  • The property is within a 5-minute walk to the beach with many nearby amenities. (5 reviews)
  • The property's restaurant offers great breakfast and menus. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Very Nice hotel
Fernando, 1-night trip

10/10 Excellent

Clean and safe property. Clean comfortable rooms. Close from beach and main attractions in cartagena
City view from pool.
Ernesto, 2-night trip

10/10 Excellent

I had such an excellent stay at this hotel! The staff is really OUTSTANDING! They are extremely helpful, warm, respectful,.and welcoming. My room was clean and very comfortable. The bathroom was amazing! Great shower and jacuzzi. I will definitely stay with them again. Oh, and the breakfast was good!
Dr. KJ, 1-night trip

10/10 Excellent

Amazing Area and Staff
Jessica, 3-night trip

10/10 Excellent

Good
Ivan, 3-night trip

10/10 Excellent

the place is really nice , would be $300/night in Canada
David, 1-night trip

10/10 Excellent

Excelent
Silverio, 4-night trip

6/10 Okay

Air conditioning cut off at 2am and was blazing hot all night
Elias, 1-night trip

10/10 Excellent

Super friendly staff
Marta, 1-night trip

8/10 Good

Nice hotel will stay again
LETY, 1-night trip

10/10 Excellent

Nice hotel
LETY, 1-night trip

10/10 Excellent

It's tiny, but it meets all of my needs.
Nickyale, 8-night trip

8/10 Good

It was good
mayra, 5-night trip

10/10 Excellent

Good, clean hotel
Rain, 1-night trip

10/10 Excellent

This property was safe, quiet and walking distance to the beach. It was also so convenient.
Luis Angel, 4-night trip

8/10 Good

I like the pool! The view from the pool is amazing, great sunset view. I booked a room without a view and that would change next time, not worth it but clean, good size! Close to the beach! Markets and restaurants are around as well! I booked it because of the pool! You can uber everywhere for a great price
Alena, 2-night trip

10/10 Excellent

Beautiful views from rooftop pool and room comforting and spacious
Herbert, 1-night trip

8/10 Good

The hotel is nice but not "luxury". Single king bed room is very small. Bed was comfortable. No hot water, it was barely warm. The staff is very friendly and accomodating. The free breakfast featured local foods and beverages which were very good. Rooftop Pool area was nice. Sitting area in front of building is very nice and always clean. Overall, it's nice but a little pricey.
Pascale, 4-night trip

10/10 Excellent

Everything was good
Xavier, 3-night trip

10/10 Excellent

Great location & great all around service.

The room was very well kept. The staff was friendly. Service at breakfast was also good. Overall pleasant experience. Easy walk to the beach as well. I would stay there again.
Daniel, 1-night trip

10/10 Excellent

I loved the pool vibe. They had music playing and a bar. Wonderful. The room service was nice. As far as the breakfast I wish they had more of a variety.
WILLIAM, 2-night trip

10/10 Excellent

The view was amazing. Loved the privacy. I will greatly recommend it and try to stay once again. Thanks ZI one
Aaron, 2-night trip

10/10 Excellent

Our stay at ZiOne Luxury Hotel was very pleasant, it is located in an area with a lot of commerce around it and tourism options,
María Fernanda, 4-night trip

10/10 Excellent

Amazing stay

Had an AMAZING stay at this hotel! Walking distance from the beach, restaurants and many places. This hotel was very updated and clean, best part was the AC of the room and hallway along with the rooftop pool and bar.
Javier, 2-night trip

8/10 Good

It was a great experience very close to everything.The staff was excellent
JEFFERY, 5-night trip