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All properties in Sarajevo, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina

Swissotel Sarajevo

Luxury Sarajevo hotel with indoor pool, connected to a shopping center

  • Free WiFi
From
€142

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  • Swissotel Sarajevo
  • Swissotel Sarajevo
  • Pool
  • Poolside Bar
  • Swissotel Sarajevo
Swissotel Sarajevo. Image 1 of 51.
1 / 51Swissotel Sarajevo
8.6.Fabulous.
  • The hotel nice, clean and in good location, but bad customer service, couldnt eat their…

    Jul 31, 2020

  • amazing

    Oct 31, 2018

See all 94 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Walkable
Dining options
Safe
Convenient
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 218 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants
  • Indoor pool
  • Fitness center
  • Valet parking

For families

  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Iron/ironing board

What’s around

  • Heart of Sarajevo
  • Bosnian Parliament Building - 3 min walk
  • National Museum of Bosnia and Herzegovina - 6 min walk
  • Ali Pasha's Mosque - 9 min walk
  • University of Sarajevo - 12 min walk
  • National and University Library of Bosnia and Herzegovina - 12 min walk
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Swiss Advantage Room, Multiple View
  • Swiss Advantage Room, 1 King Bed with Sofa bed, Multiple View
  • Premier Room, Multiple View
  • Premier Room, 1 King Bed, Multiple View
  • Standard Double or Twin Room
  • Standard King Room
  • Executive Suite, 1 King Bed with Sofa bed
  • Junior Suite, 1 King Bed with Sofa bed, Multiple View

Location

  • Heart of Sarajevo
  • Bosnian Parliament Building - 3 min walk
  • National Museum of Bosnia and Herzegovina - 6 min walk

What’s around

Landmarks

  • Heart of Sarajevo
  • Bosnian Parliament Building - 3 min walk
  • National Museum of Bosnia and Herzegovina - 6 min walk
  • Ali Pasha's Mosque - 9 min walk
  • University of Sarajevo - 12 min walk
  • National and University Library of Bosnia and Herzegovina - 12 min walk
  • Chamber Theater 55 - 18 min walk
  • Eternal Flame - 18 min walk
  • Ferhadija Street - 18 min walk
  • Sarajevo War Theatre - 19 min walk
  • Markale - 20 min walk

Getting around

  • Sarajevo (SJJ-Sarajevo Intl.) - 10 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 218 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Secured covered onsite valet parking (EUR 10 per day)

Other information

  • Smoke-free property
  • No alcohol served onsite
*See small print for additional details or extra charges

In the hotel

Food and drink

  • 2 restaurants
  • Coffee shop/café

Things to do

  • Indoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Steam room
  • Sauna

Working away

  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (meters) - 500
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2018
  • Elevator
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • Bosnian
  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Dining

Swiss Lounge - Onsite lobby lounge.

Café Swiss - This buffet restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

The Fusion Restaurant - This fine-dining restaurant specializes in international cuisine and serves brunch, lunch, and dinner. A children's menu is available. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Swissotel Sarajevo Hotel
  • Swissotel Sarajevo Hotel
  • Swissotel Sarajevo Sarajevo
  • Swissotel Sarajevo Hotel Sarajevo

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Covered valet parking costs EUR 10 per day

Rollaway beds are available for EUR 20 per night

Airport shuttle service is offered for an extra charge of EUR 25 per vehicle (one-way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.02 per person, per night for adults; EUR 0.51 per night for guests aged 12-18 years old. This tax does not apply to children under 12 years of age.
  • Administrative fee: EUR 1.02 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Swissotel Sarajevo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs EUR 10 per day.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - 5:30 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, there are 2 onsite restaurants, featuring local and international cuisine. Nearby restaurants include Four Seasons (3-min walk), Vapiano (4-min walk), and Piccolo Mondo (6-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 25 per vehicle one-way.
  • Swissotel Sarajevo has an indoor pool and a sauna, as well as a steam room.
8.6.Fabulous.
  • 10.0.Exceptional

    Everything was perfect from check in to check out

    Motasem, 2 night family trip, Jan 8, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Simply, it is the best hotel in the city. I have almost stayed in most of them all. It is the best among them all.

    4 night trip, Jan 4, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Very good, but I was not satisfied because there was no posibility to order glass of wine during dinner.

    Ivan, 1 night romance trip, Dec 30, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice hotel with great services. It’s best in Sarajevo

    Abdulmajeed, 3 night business trip, Nov 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great views

    Nice Hotel, about a 20 m minute walk to old town along the river. Abutting an indoor shopping centre, restaurants and bars to satisfy your booze requirements.

    John, 2 night trip, Oct 15, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent location & friendly/helpful staff. Downside is not enough Housekeeping staff; had to call them to clean room.

    Abdul rahim, 7 night family trip, Aug 30, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Will be coming back again next year, awesome staff and a nice view of Sarajevo

    Jasmin, 1 night trip, Aug 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The rooms are spacious and overlooking the river. The location is a walking distance from old towns. Staff was great and helpful. The hotel is part of a shopping mall.

    5 night business trip, Aug 16, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Hardest hotel bed ever

    The bed was incredibly hard and one of the motorized curtains was stuck which they could only fix the day after.

    4 night romance trip, Jul 17, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Loved our time staying at the Swissotel Sarajevo, everyone was so friendly and helpful. We cannot wait to return.

    7 night romance trip, Jul 3, 2019

    Verified Expedia guest review

See all 94 reviews