Nestled in a serene setting, Hotel Umu offers an unforgettable retreat. Treat yourself to a rejuvenating spa experience with aromatherapy and body treatments or indulge in the free breakfast buffet on the sun-kissed terrace. With business-friendly amenities like WiFi and meeting rooms, guests can stay connected while they unwind.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Airport transfer
Bar
24/7 front desk
Spa
Free breakfast
Air conditioning
Main amenities (12)
Daily housekeeping
Full-service spa
Bar/lounge
Room service
Business centre
2 meeting rooms
Airport shuttle
Terrace
24-hour front desk
Air conditioning
Garden
Front desk safe
For families (6)
Children stay free
Free cots/infant beds
Private bathroom
Garden
Terrace
Daily housekeeping
The current price is €84
€84
includes taxes & fees
28 Feb - 1 Mar
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Standard Single Room
Standard Single Room
Highlights
Air conditioning
Free cots/infant beds
Flat-screen TV
Bidet
Private bathroom
Deep-soaking bath
Hairdryer
Cable channels
12 sq m
Sleeps 1
1 Single Bed
View all photos for Superior Twin Room
Superior Twin Room
Highlights
Air conditioning
Free cots/infant beds
Flat-screen TV
Bidet
Private bathroom
Deep-soaking bath
Hairdryer
Cable channels
15 sq m
Sleeps 3
2 Single Beds
View all photos for Superior Single Room
Superior Single Room
Highlights
Air conditioning
Free cots/infant beds
Flat-screen TV
Bidet
Private bathroom
Deep-soaking bath
Hairdryer
Cable channels
12 sq m
Sleeps 1
1 Single Bed
View all photos for Standard Twin Room, 2 Single Beds
Hotel Umu is a great choice for a stay in Santarém. You can visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy. Other features include a bar/lounge, a terrace and a garden.
Languages
English, French, Portuguese, Spanish
At a glance
Hotel size
67 rooms
Arriving/Leaving
Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Transfers
Airport shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast 7:30 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Bar/lounge
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Working away
Business centre
2 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Full-service spa
Massage/treatment rooms
Banquet hall
Accessibility
Lift
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating (climate-controlled) and air conditioning
Sleep well
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Deep-soaking bath
Bath or shower
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.
The spa is open selected days. Guests under 16 years old are not allowed in the spa.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for EUR 20.5 per night
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel Umu Hotel
Hotel Umu Santarém
Hotel Umu Hotel Santarém
Frequently asked questions
Does Hotel Umu offer free cancellation for a full refund?
Yes, Hotel Umu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Umu?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Umu?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Umu?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Umu?
You can check in starting at 3:00 PM. Check-out time is noon.
What is there to do at Hotel Umu and nearby?
Hotel Umu has a spa and a garden.
Does Hotel Umu have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Hotel Umu like?
Hotel Umu is a short 15-minute walk from Convento de São Francisco and 15 minutes' walk from Igreja do Seminario.
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Hotel Umu Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Very good
24 March 2024
Only this was spa is offsite
Russell
Russell, 1-night trip
8/10 Very good
28 December 2023
The new rooms maybe be better in quality
Jose
Jose, 3-night trip
10/10 Exceptional
31 July 2023
Has all necessities, plenty hot water ,clean bed linnen , good airco.
Clean room. Cheap until the pope arrived ,priced doubled !!??
Wouter
Wouter, 3-night trip
4/10 Fair
14 October 2024
The room itself the bathroom bathtub door full of old dirty you can see I don’t know why they can’t they don’t have inspect after cleaning to make sure to expensive never again thank You
alzira
alzira, 5-night trip
10/10 Exceptional
5 February 2024
The only problem were the taps in the bath that were malfunctioning.
Veritas Educatio
Veritas Educatio, 1-night trip
4/10 Fair
16 May 2024
Very urban location with traffic noise. Booked a superior room, but small, sparse, very basic, no telephone, TV not working. Definitely not superior! These issues were raised, receptionist promised partial refund but manager totally refused any compensation, even through official complaint from Hotels.com. Extremely disappointing. We would definitely not recommend.
Michael
Michael, 1-night trip
6/10 Good
31 January 2025
Día de paso por Santarém.
El colchón no era muy cómodo, las instalaciones me parecieron un poco anticuadas.
Marcos
Marcos, 1-night trip
10/10 Exceptional
13 January 2025
antonio
antonio, 1-night trip
4/10 Fair
20 December 2024
Hotel a rénover
Cet hotel a grand besoin d etre rénové
Moquette sale et vieille dans les chambres, fenêtres d un autre temps et salle de bain a revoir.
Joaquim
Joaquim, 1-night trip
6/10 Good
5 December 2024
António
António, 1-night trip
10/10 Exceptional
16 November 2024
valquiria
valquiria, 1-night trip
8/10 Very good
14 November 2024
La foto de las habitaciones con la realidad no se ajusta, no es que estuvieran mal pero no son lo mismo.
BERNABE
BERNABE, 2-night trip
4/10 Fair
4 November 2024
Ari
Ari, 3-night trip
8/10 Very good
14 October 2024
Jose
Jose, 1-night trip
10/10 Exceptional
19 September 2024
Pablo
Pablo, 1-night trip
6/10 Good
11 September 2024
Jean
Jean, 3-night trip
8/10 Very good
10 September 2024
Stationnement limité, obligation de se stationner dans la rue et rue bondée de voitures car hôtel entouré de bloc appartement et de magasins
Chantal
Chantal, 1-night trip
8/10 Very good
25 August 2024
Dina
Dina, 1-night trip
8/10 Very good
25 August 2024
Instalações algo antigas, na minha opinião a necessitar de uma remodelação. Comodidades básicas para passar uma noite
Joao
Joao, 1-night trip
8/10 Very good
8 August 2024
Frank
Frank, 1-night trip
8/10 Very good
21 July 2024
Beatrice
Beatrice, 1-night trip
8/10 Very good
11 July 2024
Ana Rita
Ana Rita, 1-night trip
8/10 Very good
8 July 2024
João Carlos
João Carlos, 1-night trip
10/10 Exceptional
3 July 2024
Dejligt Hotel.
eva
eva, 2-night trip
8/10 Very good
2 July 2024
Anbefales
Kjemperent og fantastisk frokost. Veldig hyggelig servitører.