Hotel Neutor Express is a charming retreat near Salzburg Christmas Market and Salzburg Cathedral. Guests can unwind at the on-site coffee shop, indulge in some shopping therapy, or appreciate local art at the gallery. With dry cleaning services and luggage storage, you're sure to enjoy a comfortable stay.
Hotel Neutor Express puts you in a great location, within a 15-minute walk of Mozart's Birthplace and Salzburg Christmas Market. Guests looking for a bite to eat can visit the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. A snack bar/deli and a terrace are other highlights. Fellow travellers like the overall property condition.
Languages
English, German, Spanish
At a glance
Hotel size
45 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
The check-in location differs from the property location; go to: [Hotel Neutor Neutorstraße 8.]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 19 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Travelling with children
Children stay for free (see details)
Working away
Meeting rooms
Conference centre
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Art gallery on-site
Designer shops on-site
Shopping centre on-site
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Sleep well
Bed sheets provided
Freshen up
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.85 per person, per night. This tax does not apply to children under 15 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 19 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Guests must contact this property in advance to reserve cots/infant beds
Parking
Self-parking costs EUR 19 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Property Registration Number 50101-000082-2020
Also known as
Hotel Neutor Express Hotel
Hotel Neutor Express Salzburg
Hotel Neutor Express Hotel Salzburg
Frequently asked questions
Does Hotel Neutor Express offer free cancellation for a full refund?
Yes, Hotel Neutor Express does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Neutor Express?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Neutor Express?
Yes. Self-parking costs EUR 19 per day.
What are the check-in and check-out times at Hotel Neutor Express?
Check-in start time: 3 PM; check-in end time: 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Hotel Neutor Express?
No, this hotel doesn't have a casino, but Klessheim Palace Casino (8-min drive) is nearby.
What's the area around Hotel Neutor Express like?
Hotel Neutor Express is in Riedenburg, a short 7-minute drive from Salzburg (SZG-W.A. Mozart) and 8 minutes' walk from Mozart's Birthplace.
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Hotel Neutor Express Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.6/10
Staff & service
6.2/10
Amenities
6.4/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
13 February 2025
Great place for the price
Everything is great. The room isn't new, but for this price it is worth. All what you need to stay for a couple of days is here. Very close to the city center.
Dmytro
Dmytro, 3-night trip
10/10 Exceptional
30 July 2024
Very good option for the Festive guests -highly recommended!
Margo
Margo, 2-night trip
10/10 Exceptional
23 October 2024
Cheap and cheerful, clean & well located
The room was clean & tidy but quite basic. Hotel was well located just a 10 minute walk from main tourist spots. Hotel was very reasonably priced and check-in staff were helpful. Breakfast is offered (although I didn’t order it). Perfect stay if you want a cheap and cheerful hotel that is well located
Jack
Jack, 3-night trip
10/10 Exceptional
24 October 2023
Really nice hotel in a very good location.
Tomas Nahuel
Tomas Nahuel, 2-night trip
10/10 Exceptional
3 June 2024
It was a good stay thabks
Dustin
Dustin, 1-night trip
6/10 Good
4 September 2024
The staff were excellent and very helpful and probably made our stay better. It is in a good location for accessing most things. We only wish there was AC as it was really hot despite the staff best efforts. Rooms were a little dated and small but clean.
Hardeesh
Hardeesh, 2-night trip
10/10 Exceptional
17 July 2024
Great room with the large terrace. Friendly receptionist. Very close to the old city. Parking is bit troublesome, but manageable.
peter
peter, 2-night trip
8/10 Very good
24 September 2024
Two levels of pricing and quality. Depending on your style which. I went lower cost but still did well. We don't travel to stay in hotels va adventures.
Joanna
Joanna, 2-night trip
8/10 Very good
3 July 2023
Great location.
James
James, 1-night trip
8/10 Very good
12 July 2024
The room was basic for what I paid. The shower was very small. I liked that it was close to the downtown area and easily walkable.
Paula
Paula, 2-night trip
8/10 Very good
17 September 2024
Have only given a 4 rating because there was no tea or hot drink making facility in the room. Also it wasn’t clear how to check in as the hotel was on 2 sides of the road.
Philip
Philip, 1-night trip
10/10 Exceptional
21 May 2023
Location perfect
Freda
Freda, 1-night trip
6/10 Good
4 October 2024
Very unfriendly receptionist.
Rodrigo
Rodrigo, 2-night trip
4/10 Fair
16 September 2024
No lights in the common áreas (corridor, entrance hall...) in the 4 days I slept there, and at least for the whole week before (I got to know It), so not working vending machines either;
Broken and sticky toilet paper holder; Dirty plugs and floor;
Noisy road.
Not in the city center, but beside It, so ok.
Lucia
Lucia, 4-night trip
4/10 Fair
17 June 2024
I should have spent a little more and stayed at a nicer hotel. I needs to be completely refurbished.
Andrew
Andrew, 2-night trip
6/10 Good
19 August 2023
Very basic hotel.
Verified traveller
3-night trip
2/10 Poor
21 September 2024
Bad smelt
Wing Yiu
Wing Yiu, 3-night trip
10/10 Exceptional
22 March 2024
Convenience for the city
Brian
Brian, 5-night trip
2/10 Poor
13 October 2024
We arrived to find no reception and we had to cross a busy road to check in .. the reception staff there were very unfriendly...i told them about the bad reviews and was told "well you booked it". The hotel smelt awful...the lift was very old...my friend was nearly sick due to the smell in her room .. mind was horrendous and the smell turned my stomach....when we complained about the smell we were offered a tin of air-freshner!
Elizabeth
Elizabeth, 2-night trip
6/10 Good
15 September 2024
The hotel is in a nice location and the room size was very good, but certain things are looking old and need updating especially in bathroom. However my main concern with the hotel was that there was no electricity to entrance area the whole time we were there. They said a thunderstorm had caused this, but 6 days after it was still not fixed and no one was working to fix it. It a shame as the staff were nice and the hotel could be really good.
Gareth
Gareth, 3-night trip
10/10 Exceptional
26 July 2024
The hotel is in the back of the old town, but u can walk 5mins to the old town where the places to see in salzburg. The rooms are big with balcony but they don't have. Complimentary shampoo, conditioner and lotion which I forgot to bring due to the size when u don't check on luggage.
rogie
rogie, 2-night trip
8/10 Very good
24 April 2023
Helpful reception/staff.
Verified traveller
2-night trip
8/10 Very good
18 February 2024
Bus from train station stops right outside the hotel but is was an easy walk to the main sights both in the old town and across the river. Spacious room, good shower, heating which could be adjusted. The only thing which would have made it better for us would be a kettle/cups in the room to make a hot drink!
Carolyn
Carolyn, 2-night trip
4/10 Fair
28 April 2024
We liked the closeness to downtown.
We did NOT like the stained carpets, dirty walls of our room, dusty sink, semi-plugged shower drain, broken/taped mirror door of our closet, and overall dirty appearance of the older section of Neutor Hotel in Salzburg.
Sabine
Sabine, 3-night trip
4/10 Fair
17 July 2024
Closest and cheapest we could find yet was severely lacking. Right on a busy street which is so loud at night, yet there is no air conditioning so you have to have your windows open to have any air flow. The rooms look like a motel 6. Would recommend just paying more for a hotel that actually has ac and better rooms.