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The Riverbank Hotel

2.5 star property
Hotel within walking distance of Heroes Museum

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Riverbank Hotel

Lake
Lobby
Family Studio
Lobby
Front of property – evening/night

Reviews

7.0 out of 10

Good

Popular amenities

  • Non-smoking
  • Laundry facilities
  • 24/7 front desk
  • Free parking
  • Air conditioning
  • Free WiFi

Main amenities (11)

  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Corner/local shop
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
  • TV in a common area

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Lift

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Studio

Family Studio

Family Studio

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Bidet
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Bidet
Hairdryer
Coffee/tea maker
Electric kettle
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin

Standard Twin

Standard Twin

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Bidet
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Room, Multiple Beds

Deluxe Triple Room, Multiple Beds

Deluxe Triple Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Bidet
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Single Room, 1 Single Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Bidet
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Queen

Standard Queen

Standard Queen

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Bidet
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard King

Standard King

Standard King

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Bidet
Hairdryer
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 King Bed

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Reception

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Pool
Free parking
Free WiFi
Restaurant
8.0 out of 10, Very good, (32)
The price is €36
includes taxes & fees
1 Jan - 2 January 2025
Shahzan Hotel Kuantan, Trademark Collection by Wyndham
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About the area

Map
No 51 & 53 Jalan Besar, Kuantan, Pahang, 25000

What's nearby

  • Masjid Negeri - 14 min walk
  • Darul Makmur Stadium - 2 min drive
  • Kuantan City Mall - 3 min drive
  • East Coast Mall - 3 min drive
  • Teluk Cempedak Beach - 6 min drive

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 29 min drive

Restaurants

  • ‪Kula Cakes - ‬5 min walk
  • ‪Alif Curry House - ‬3 min walk
  • ‪Pizza Hut - ‬4 min walk
  • ‪Hot and Roll - ‬6 min walk
  • ‪Restoran Bombay Hamid Bros - ‬4 min walk

About this property

The Riverbank Hotel

The Riverbank Hotel is a great choice for a stay in Kuantan. Free perks include WiFi and self-parking.

Languages

Chinese (Mandarin), English, Indonesian, Malay

At a glance

DONE

Hotel size

    • 45 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Express check-in available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered on-site self-parking
    • Off-site parking within 656 ft (MYR 6 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Travelling with children

  • Local/corner shop

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • ATM/banking
  • Television in common areas

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: MYR 50.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Parking

  • Parking is available nearby and costs MYR 6 per day (656 ft away)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards.

Also known as

The Riverbank Hotel Hotel
The Riverbank Hotel Kuantan
The Riverbank Hotel Hotel Kuantan

Frequently asked questions

Does The Riverbank Hotel offer free cancellation for a full refund?
Yes, The Riverbank Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Riverbank Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Riverbank Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Riverbank Hotel?
You can check in starting at 2 PM. Check-out time is noon. Express check-in is available.
What is there to do at The Riverbank Hotel and nearby?
Recommended spots to visit include Heroes Museum (8-min walk) and Darul Makmur Stadium (1.1 mi), along with Wan Fo Tien Temple (2.1 mi) and Gelora Park (2.4 mi).
What's the area around The Riverbank Hotel like?
The Riverbank Hotel is a short 14-minute walk from Masjid Negeri and 8 minutes' walk from Heroes Museum.

The Riverbank Hotel Reviews

Reviews

7.0

Good

7.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Fair

The chicken rice shop, 2-night trip
Verified Hotels.com guest review

8/10 Very good

worth your money
nice place to stay but the aircond a little bit slow
khairunajuwa, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Splendid place to stay
Dr, 1-night trip
Verified Expedia guest review

4/10 Fair

- bilik yang tak siap pada jam 3.30 ptg - req king size bed tapi dpt queen bed size - lif yg berbau - tukar bilik hampir 3 kali - parkir kereta tidak mencukupi - amenities yang kurang - alas katil yang kotor - tandas yang berdaki hitam
Prince, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

6/10 Good

The staff and services is good but the room need improvement because the room a lil bit smelly. I enjoy my stay there.
1-night romance trip
Verified Expedia guest review

8/10 Very good

Junior, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel, friendly staff, near to town and very recommended
Hidayah, 2-night trip
Verified Expedia guest review

2/10 Poor

Bad Stay
CHIANG LUNG, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel and staff
Pros: The staffs are friendly and overall is comfort and good. Cons: Parking is limited but there is a public car park short distance from the hotel. The room that we stayed is a bit dirty in terms of small little insects on bed that will make you itch, ants gathered freedomly on the wall, floor a bit dusty(make your feet black) and the transparent toilet door is too clean! (Make me knock onto it few times Cz it’s too clear 😂)
Sweety, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Simple n nice
Comfortable & cost effective stay.recommended for anyone who wants to a short stay in kuantan
Emma, 1-night trip
Verified Expedia guest review

4/10 Fair

Room size
At the time of booking, no info was given abt the different size of the room. I feel like in a prison cell due its size. N im not quite whether the price i paid was worth the exclusive deal im entitled given by expedia thru email. I feel cheated. Parking was very limited n i had to park my car some 300m from the hotel. The shower is so slow as if there was a water rationing. The aircond switched off automatically every 1 hour. This interrupted my sleep resulting almost sleepless night. Definitely this is my first and last stay in the hotel. No thx to Expedia for recommending it. I will get trivago's help for my stay in the nxt trip.
Kamal, 1-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel near the river
The view of the river can be seen through our room. The view is nice. The hotel also provides parking in front of the hotel which are very good.
faisal, 1-night trip
Verified Expedia guest review

8/10 Very good

azri, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Muhammad fadhli, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

I was booking king size room but reception tell me no more king size room already, I pay king size price but stay in queen size room. Hotel is clean, but no enough parking for customer
Cheah chee, 1-night romance trip
Verified Hotels.com guest review