Kuantan (KUA-Sultan Haji Ahmad Shah) - 29 min drive
Restaurants
Kula Cakes - 5 min walk
Alif Curry House - 3 min walk
Pizza Hut - 4 min walk
Hot and Roll - 6 min walk
Restoran Bombay Hamid Bros - 4 min walk
About this property
The Riverbank Hotel
The Riverbank Hotel is a great choice for a stay in Kuantan. Free perks include WiFi and self-parking.
Languages
Chinese (Mandarin), English, Indonesian, Malay
At a glance
Hotel size
45 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in time starts at 2 PM
Express check-in available
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered on-site self-parking
Off-site parking within 656 ft (MYR 6 per day)
Other information
Smoke-free property
Property amenities
Travelling with children
Local/corner shop
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
ATM/banking
Television in common areas
Accessibility
Lift
Room amenities
Be entertained
LCD television
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Refundable deposits
Deposit: MYR 50.00 per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MYR 3.00 per accommodation, per night
Parking
Parking is available nearby and costs MYR 6 per day (656 ft away)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards.
Also known as
The Riverbank Hotel Hotel
The Riverbank Hotel Kuantan
The Riverbank Hotel Hotel Kuantan
Frequently asked questions
Does The Riverbank Hotel offer free cancellation for a full refund?
Yes, The Riverbank Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Riverbank Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Riverbank Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Riverbank Hotel?
You can check in starting at 2 PM. Check-out time is noon. Express check-in is available.
What is there to do at The Riverbank Hotel and nearby?
Recommended spots to visit include Heroes Museum (8-min walk) and Darul Makmur Stadium (1.1 mi), along with Wan Fo Tien Temple (2.1 mi) and Gelora Park (2.4 mi).
What's the area around The Riverbank Hotel like?
The Riverbank Hotel is a short 8-minute walk from Heroes Museum and 14 minutes' walk from Masjid Negeri.
The Riverbank Hotel Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
8.2/10
Staff & service
6.8/10
Amenities
7.4/10
Property conditions & facilities
Reviews
4/10 Fair
24 August 2020
The chicken rice shop
The chicken rice shop, 2-night trip
Verified Hotels.com guest review
8/10 Very good
1 October 2019
worth your money
nice place to stay but the aircond a little bit slow
khairunajuwa
khairunajuwa, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 September 2019
Splendid place to stay
Dr
Dr, 1-night trip
Verified Expedia guest review
4/10 Fair
14 September 2019
- bilik yang tak siap pada jam 3.30 ptg
- req king size bed tapi dpt queen bed size
- lif yg berbau
- tukar bilik hampir 3 kali
- parkir kereta tidak mencukupi
- amenities yang kurang
- alas katil yang kotor
- tandas yang berdaki hitam
Prince
Prince, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
5 September 2019
Verified traveller
1-night trip
Verified Expedia guest review
6/10 Good
23 March 2019
The staff and services is good but the room need improvement because the room a lil bit smelly. I enjoy my stay there.
Verified traveller
1-night romance trip
Verified Expedia guest review
8/10 Very good
9 November 2018
Junior
Junior, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
7 November 2018
Nice hotel, friendly staff, near to town and very recommended
Hidayah
Hidayah, 2-night trip
Verified Expedia guest review
2/10 Poor
18 June 2018
Bad Stay
CHIANG LUNG
CHIANG LUNG, 2-night romance trip
Verified Hotels.com guest review
8/10 Very good
17 May 2018
Nice hotel and staff
Pros: The staffs are friendly and overall is comfort and good.
Cons:
Parking is limited but there is a public car park short distance from the hotel.
The room that we stayed is a bit dirty in terms of small little insects on bed that will make you itch, ants gathered freedomly on the wall, floor a bit dusty(make your feet black) and the transparent toilet door is too clean! (Make me knock onto it few times Cz it’s too clear 😂)
Sweety
Sweety, 1-night trip
Verified Expedia guest review
10/10 Exceptional
5 April 2018
Simple n nice
Comfortable & cost effective stay.recommended for anyone who wants to a short stay in kuantan
Emma
Emma, 1-night trip
Verified Expedia guest review
4/10 Fair
17 February 2018
Room size
At the time of booking, no info was given abt the different size of the room. I feel like in a prison cell due its size. N im not quite whether the price i paid was worth the exclusive deal im entitled given by expedia thru email. I feel cheated. Parking was very limited n i had to park my car some 300m from the hotel. The shower is so slow as if there was a water rationing. The aircond switched off automatically every 1 hour. This interrupted my sleep resulting almost sleepless night. Definitely this is my first and last stay in the hotel. No thx to Expedia for recommending it. I will get trivago's help for my stay in the nxt trip.
Kamal
Kamal, 1-night trip
Verified Expedia guest review
8/10 Very good
5 February 2018
Nice hotel near the river
The view of the river can be seen through our room. The view is nice. The hotel also provides parking in front of the hotel which are very good.
faisal
faisal, 1-night trip
Verified Expedia guest review
8/10 Very good
26 December 2017
azri
azri, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
27 September 2019
Muhammad fadhli
Muhammad fadhli, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
3 September 2018
I was booking king size room but reception tell me no more king size room already, I pay king size price but stay in queen size room.
Hotel is clean, but no enough parking for customer