Burns Lake Visitor Center and Museum - 11 min walk
MacEwan Dog Park - 3 min drive
Lakes District Museum Society - 5 min drive
Burns Lake Provincial Park - 6 min drive
Dead Man's Island Provincial Park - 7 min drive
Getting around
Smithers, BC (YYD-Smithers Regional) - 111 min drive
Restaurants
A&W Restaurant - 19 min walk
Boer Mountain Coffee House - 16 min walk
The Office - 3 min drive
Dragon Palace Restaurant - 18 min walk
Subway - 12 min walk
About this property
Key-oh Lodge
Enjoy your visit to Burns Lake with a stay at Key-oh Lodge. Guests can enjoy the 24-hour fitness centre, and free buffet breakfast is available daily between 6 AM and 10:30 AM. Fellow travellers say great things about the helpful staff and breakfast.
Languages
English
At a glance
Hotel size
42 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Internet
Free WiFi in public areas
Parking
On-site parking only available on request
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6 AM–10:30 AM
Working away
Business centre
Meeting room
Services
24-hour front desk
Facilities
Garden
24-hour fitness centre
Accessibility
Lift
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Step-free path to entrance
Room amenities
Be entertained
43-inch flat-screen TV
Satellite TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free local calls
More
Daily housekeeping
Fees & policies
Children & extra beds
Rollaway beds are available for CAD 20.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 25 per pet, per night
Parking
Guests must contact this property in advance to reserve on-site parking
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Key-oh Lodge Hotel
Key-oh Lodge Burns Lake
Key-oh Lodge Hotel Burns Lake
Frequently asked questions
Does Key-oh Lodge offer free cancellation for a full refund?
Yes, Key-oh Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Key-oh Lodge?
Yes, pets are welcome, with a limit of 2 total. There's a charge of CAD 25 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times at Key-oh Lodge?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Key-oh Lodge and nearby?
Key-oh Lodge has a 24-hour fitness centre and a garden.
What's the area around Key-oh Lodge like?
Key-oh Lodge is located a short 11-minute walk from Burns Lake Visitor Center and Museum.
Key-oh Lodge Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
15 December 2024
Zhen wei
Zhen wei, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
Incredible staff, clean cozy room, amazing time.
kristina
kristina, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 October 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Great Stay! Clean and Quiet
Mackenna
Mackenna, 1-night trip with friends
Verified Expedia guest review
6/10 Good
21 September 2024
Noisy room towards the parking lot. Very, very small breakfast area.
Martin
Martin, 1-night trip
Verified Expedia guest review
2/10 Poor
18 September 2024
Our room was extremely dirty. Bathroom had hair all over the floor and sink. One towel was so worn out it was see through. The other towel had blood stains. Sheets were clean.
Bernie
Bernie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 September 2024
Dean
Dean, 1-night trip
Verified Expedia guest review
8/10 Very good
14 September 2024
Very nice hotel - staff are lovely. Basic gym on site and basic breakfast. Very clean and comfortable
Shannon
Shannon, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 September 2024
Great stop for me and my pet
Michael
Michael, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 September 2024
Friendly staff, easy chek-in, comfortable and quiet place.
I traveled with my parents and wife, we all had a good perception of this place.
Alan
Alan, 1-night family trip
Verified Expedia guest review
2/10 Poor
11 September 2024
Check in went normal.
Entered room, clearly had not been vacuumed. Gross and multiple stains on carpets, food or something smeared down side of couch. Stains all over cushions of couch. Bed had long black hairs on pillows and in sheets. Bathroom counter had not been cleaned. Beds were made and towels hanging.
Went to front to report condition of room. Front clerk said she would call housekeeping to go clean room. So I waited 20 to 30 mins.
This was around 8:00 p.m.. went back to front desk and she said she was sorry but they were short staffed and she would call her again. I asked if I could have a different room that was ready and she said the entire Hotel was booked so No, I could not. I went back to the room and a few minutes later the front desk clerk came to the door with housekeeping and said they were going to clean the room could I please leave. I did. I went and picked up some supper, came back and they were gone. The only thing that they had done was wipe the bathroom countertop.
I didn't bother with anything else that evening.
Breakfast of scrambled eggs, sausages and Waffles were not available. Bread and bagels only. Front clerk said there were not enough traveler's to put out breakfast. Thought the hotel was full the night before?
The overall cleanliness of the hotel was poor. The room was awfull and staff were lacking.
I would Not recommend anyone risk staying here. It will disappoint. A rating of 1-2 stars at most would be generous.
Tammy
Tammy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
10 September 2024
Carolyn
Carolyn, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 September 2024
Property was clean, continental breakfast good, and it was easy to get to.
Sylvia
Sylvia, 1-night romance trip
Verified Expedia guest review
8/10 Very good
5 September 2024
It was new and clean.
Susie
Susie, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
5 September 2024
Nice big modern room. Excellent self-serve breakfast.
WENDELL
WENDELL, 1-night trip
Verified Expedia guest review
8/10 Very good
4 September 2024
Great hotel
Tina
Tina, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 September 2024
Great overnight stay. Do not like the bathtub because it is far to high to step into without safety bars.
David
David, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 September 2024
Amelia
Amelia, 1-night trip
Verified Expedia guest review
2/10 Poor
1 September 2024
Outside of the building was beautiful. Inside was a different story.
William
William, 1-night romance trip
Verified Expedia guest review
6/10 Good
1 September 2024
The place has lots of potential unfortunately it was not clean in the room. I spoke to others that said the same. Hopefully this is addressed as the property is extremely nice. The gentleman that checked me in was also extremely friendly.
Lindsay
Lindsay, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
28 August 2024
James
James, 3-night business trip
Verified Hotels.com guest review
2/10 Poor
28 August 2024
First room assigned was occupied, second room cleaning not completed, so it took three tries to get a room. Carpet was so dirty that i did not feel comfortable in bare feet.
Peter
Peter, 1-night trip
Verified Hotels.com guest review
6/10 Good
28 August 2024
This is a newer property but it doesn't seem to be well managed or have good help. Our room had a comfy clean bed and seemingly clean towels (one was stained with orange marks???) Our bathtub and toilet appeared to be uncleaned as well as the bathroom floor. Carpets are muddy in rooms and hallways and halls looked as if they had not been vacuumed in some time.