Hotel Aconchego da Serra

Photo gallery for Hotel Aconchego da Serra

Primary image
In-room safe, blackout curtains, free WiFi, bed sheets
In-room safe, blackout curtains, free WiFi, bed sheets
In-room safe, blackout curtains, free WiFi, bed sheets
In-room safe, blackout curtains, free WiFi, bed sheets

Overview of Hotel Aconchego da Serra

Hotel Aconchego da Serra

3.5 star property
3.5-star hotel in Carniel

9.0/10 Superb

98 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities
The price is €63
Price available on 20/05/2022
Map
Rua Silveira Martins, 210, Gramado, 95670-000
Main amenities
  • 52 guestrooms
  • Daily housekeeping
  • 24-hour front desk
  • Garden
  • Arcade/games room
  • Lobby fireplace
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Tour/ticket assistance
  • TV in a common area
For families
  • Children stay free
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 129 min drive

About this property

Hotel Aconchego da Serra

Hotel Aconchego da Serra puts you 4.4 mi (7.1 km) from Alpen Park. Free perks include WiFi, self-parking and buffet breakfast daily between 7:30 AM and 10:30 AM. Fellow travellers say good things about the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 52 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property doesn't offer after-hours check-in
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM

Taking the kids

  • Children stay free

What to do

  • Pool table

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby
  • Television in common areas
  • Arcade/games room

Accessibility

  • Lift
  • Wheelchair-accessible parking

Languages spoken

  • Portuguese

Room amenities

Be entertained

  • 27-inch TV

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Tourism fee: BRL 2.82 per accommodation, per night

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global).

Policies

Guests can rest easy knowing that there's a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Aconchego da Serra Hotel
Hotel Aconchego da Serra Gramado
Hotel Aconchego da Serra Hotel Gramado

Frequently asked questions

Overall score and ratings

9.0

Superb

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.9/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Rosangela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfeito, voltaria de novo com certeza.
Foi uma estadia tranquila, os atendentes muito solícitos e gentis, café da manhã muito bom, as instalações são excelentes com calefação e ar condicionado muito bons, a localização é ótima, próxima a várias atrações, mais próximo de canela do que gramado, mas não é problema se está com um carro alugado. Praticamente do lado de atrações interessantes como o museu de cera, a pizzaria temática kongo e em frente a cervejaria gram bier, aproveitem as bicicletas para conhecer os arredores mas atenção ao limite de 30 min, certa vez esperei duas horas para que um grupo as devolvesse.
Guilherme, 8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel próximo a Canela
Um hotel com uma boa relação custo-benefício. Recomendo!
Wagner, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Razoável
Foi razoável. O café da manhã era maravilhoso. Iluminação do quarto era péssima, o banheiro sujo entupindo o vaso tempo todo, piso que era de madeira era irritante, pois fazia barulho ao pisar o ar-condicionado estava era muito barulhento, conseguimos resolver empurrando a tampa algumas vezes.
8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente
Hotel ótimo. Bem limpo e confortável. Café da manhã excelente.
ANGELA, 8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rafael, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ótimo custo benefício, hotel aconchegante perto de algumas atrações como a Kongo e o Museu de Cera, e várias lojas de chocolate. Café da minha muito bom, e os funcionários extremamente educados e atenciosos...
Nuncia Cristina Gomes de, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Viagem
Muito boa a experiência, local muito bom
Bruno, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

fernando, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

SAMUEL, 2-night trip
Verified Hotels.com guest review