Hotel Refugio da Montanha

Photo gallery for Hotel Refugio da Montanha

Primary image
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Hotel Refugio da Montanha

VIP Access

Hotel Refugio da Montanha

4.0 star property
Mountain hotel in Planalto with restaurant and bar/lounge

9.6/10 Exceptional

197 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
Rua Leopoldo Rosenfeld, 150, Gramado, 95670-000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Fitness centre
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Self-serve laundry
  • Concierge services
For families
  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Planalto
  • Mini Mundo - 1 min drive
  • Joaquina Rita Bier Lake - 2 min drive
  • Gramado Covered Street - 6 min drive
  • Hollywood Dream Cars Museum - 13 min drive
  • Snowland Park - 6 min drive
  • Dreamland Wax Museum - 16 min drive
  • Cathedral of Our Lady of Lourdes - 23 min drive
  • Caracol Park - 33 min drive
  • Alpen Park - 30 min drive
  • Buddhist Temple Chagdud Gonpa Khadro Ling - 82 min drive

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 90 min drive
  • Airport shuttle (surcharge)

About this property

Hotel Refugio da Montanha

A great choice for a stay in Gramado, Hotel Refugio da Montanha features an airport shuttle. Guests indulge in massages, then grab a bite to eat at the restaurant. This upmarket hotel also features a bar/lounge, a fitness centre and a terrace. The helpful staff and nice bathrooms get great marks from fellow travellers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 56 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast 7 AM–10 AM on weekdays and 7 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Taking the kids

  • Children stay free

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre

Accessibility

  • Lift

Languages spoken

  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Bathrobes

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Tourism fee: BRL 2.82 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge
  • There is a service fee of 10 per cent

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pets are allowed for an extra charge of BRL 100.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Refugio Da Montanha Gramado
Hotel Refugio da Montanha Hotel
Hotel Refugio da Montanha Gramado
Hotel Refugio da Montanha Hotel Gramado

Frequently asked questions

Overall score and ratings

9.6

Exceptional

9.7/10

Cleanliness

9.7/10

Staff & service

9.7/10

Amenities

9.6/10

Property conditions & facilities

9.7/10

Eco-friendliness

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adelar, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Incredible stay!
I was 100% satisfied with my stay at this hotel and the service was above and beyond to give me a good experience! The room was spacious, the shower was nice, and I am so glad there was a heater in the room! Bed was comfortable, wifi worked well, and the location is great. The service however was the best and there was water in the lobby which came in handy. 10/10!
Henry, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Great choice, wonderful place and friendly service.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great getaway to Gremado!
We really enjoyed our quick getaway! The room was a little small for the family, so if we were staying for a longer trip I’d recommend upgrading. Otherwise the amenities, the service and the location were fantastic!
Kristen, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

ANDRE, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Edgar, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Foi tudo maravilhoso
Betina, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Incrível. Com certeza ficaria novamente.
Carolina, 4-night trip
Verified Hotels.com guest review