Palace Hotel Omiya puts you a short five-minute drive from Saitama Super Arena. Guests looking for a bite to eat can visit Crown Restaurant, one of 6 restaurants, which serves French cuisine and is open for lunch and dinner. Fellow travellers like the helpful staff and overall property condition.
Languages
English, Japanese
At a glance
Hotel size
204 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age – 15
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Due to maintenance, internet service will not be available at this property from 1-4 AM (times subject to change) on December 18, 2024.
Due to maintenance, the property's phone line will not be available from midnight to 5 AM (times subject to change) on December 20, 2024.
Guests must be at least 20 years to stay in a smoking room.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Children
Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
On-site self-parking (JPY 1680 per night)
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–10 AM
6 restaurants
2 bars/lounges
Coffee shop
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Working away
Business centre
Services
24-hour front desk
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Electric kettle
Slippers
Sleep well
Down duvet
Blackout curtains
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Free newspapers
Complimentary wireless Internet access (speed of 50+ Mbps)
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
Special features
Dining
Crown Restaurant – This restaurant specialises in French cuisine and serves lunch and dinner.
Parterre – This buffet restaurant serves breakfast, lunch and dinner.
Zuirin – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Keyaki – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Royal Oak – On-site bar.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately JPY 3300 per person
Parking
Self-parking costs JPY 1680 per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Palace Hotel Omiya Hotel
Palace Hotel Omiya Saitama
Palace Hotel Omiya Hotel Saitama
Frequently asked questions
Does Palace Hotel Omiya offer free cancellation for a full refund?
Yes, Palace Hotel Omiya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Palace Hotel Omiya?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Palace Hotel Omiya?
Yes. Self-parking costs JPY 1680 per night.
What are the check-in and check-out times at Palace Hotel Omiya?
Check-in start time: 3:00 PM; check-in end time: 5:30 AM. Check-out time is noon.
What is there to do at Palace Hotel Omiya and nearby?
Palace Hotel Omiya has 2 bars.
Are there restaurants at or near Palace Hotel Omiya?
Yes, there are 6 on-site restaurants, featuring French cuisine.
What's the area around Palace Hotel Omiya like?
Palace Hotel Omiya is in Omiya, a short 4-minute walk from Miyahara station.
Palace Hotel Omiya Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
30 October 2024
Overall it is a great hotel and convenience
Overall it was an excellent stay . One thing I noticed was , there were no towels hanging hooks or anything that I can hang used wet towels other than above the tab or the sink . Those works for the smaller towels but not for the bath towel which it is a longer .
Junko
Junko, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 October 2024
Very good.
Nice room in a very convenient location, close to the railway station and restaurants.
K
K, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 August 2024
Wonderful breakfast and very easy access to the train station. Lots of good food and shopping options near by.
Alexander
Alexander, 10-night family trip
Verified Expedia guest review
10/10 Exceptional
4 July 2024
The staff were all polite and nice.
Very convenient.
Sara Mom
Sara Mom, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 May 2024
Great service and very clean hotel. Staff were awesome and would highly recommend! Thank you for a pleasant stay. Great breakfast available as well!
Robert
Robert, 3-night trip
Verified Expedia guest review
10/10 Exceptional
2 May 2024
Elevated walk from station in minutes. All retail and dining needs at Sogo a few minutes walk away. Staff happy to provide a few extras if needed. Escorted to room with bags on arrival.
ROSS
ROSS, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
1 May 2024
Enjoyable stay.
Everything was excellent. The room is a small for US Standards, but that was expected. They were very accommodating with a late check out and the charge was very reasonable. Access to Omiya station is very convenient. We had a wonderful stay.
Adrian
Adrian, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 April 2024
Neil
Neil, 2-night trip
Verified Expedia guest review
10/10 Exceptional
28 December 2023
toshi
toshi, 6-night trip
Verified Hotels.com guest review
8/10 Very good
20 November 2023
nice clean place to stay for both business and personal visit to the Tokyo area.
Robert
Robert, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
20 November 2023
Walkable from Omiya Station we arrived early they managed to stored our luggage and bring them up to the room when we came back later in the afternoon
Most convenient with airport bus stop 300metre from hotel (Sogo department store west exit) on our departure day
Supapat
Supapat, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 November 2023
Excellent Stay!!!
Terrell
Terrell, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 October 2023
Chong-Jeh
Chong-Jeh, 2-night trip
Verified Expedia guest review
10/10 Exceptional
9 October 2023
Good hotel close to the station. Rooms a tad small though.
Mark
Mark, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 February 2023
Great hotel and great location
Andreas
Andreas, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
28 December 2022
Yan
Yan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 November 2022
Elias
Elias, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 October 2022
It’s clean and a good place to stay, but breakfast was not so great compared to other hotels
Sora
Sora, 3-night trip
Verified Expedia guest review
8/10 Very good
16 March 2020
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
23 February 2020
Great hotel overall
Rooms are on the small size but the service and location is great!
Verified traveller
4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 February 2020
My go to hotel for business trips
I have stayed here many times and it never disappoints. Very comfortable bed, nice breakfast, spotlessly clean (although I do recommend a double room over a single room which can be on the small side). I have always viewed this as my 'go to' hotel when visiting the area and have now stayed here on at least twenty separate occasions.
Andrew
Andrew, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
21 January 2020
Good for business.
Great hotel. Rooms sizeable and had all the amenities you could need for a business trip.
Room was cleaning was sloppy but my colleagues had no issues so assume this is an exception rather than the norm.
Laura
Laura, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 January 2020
Staff is friendly and very professional.
Not asking question but they arrange the room next to my friend when check in.