Upon arrival, I was given a room without a balcony, as advertised. Then, when I went out the back door to smoke in the patio, I got locked out, cause lock froze. I had to squeeze through locked gate to get help from office She couldn’t fix it, so, could not get out door until maintenance took care of it the next morning. Later that evening, lock froze up again, and door would not open. Health hazard, and frustrating not getting what’s advertised, then it being in such poor condition. It’s dated and not at all what I expected when I think of a suite.