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El Dorado Seaside Palms Spa Resort-all Inclusive

5.0 star property
Kantenah beachfront hotel with 10 restaurants, spa

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Bask in the sun at El Dorado Seaside Palms, Adults only All inclusive, a luxury hotel near Riviera Maya Golf Club. Unwind with a massage or body treatment at Náay Spa, enjoy international cuisine at one of 10 on-site restaurants and take advantage of activities like volleyball or basketball.

Reviews

7.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Pool
  • Bar
  • Laundry facilities
  • Free parking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 10 restaurants and 3 poolside bars
  • 11 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sunloungers

Feel at home (6)

  • Private bathroom
  • Private hot tub
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

Swim Up Junior Suite

Highlights

Balcony or patio
Private indoor hot tub
Air conditioning
Heating
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Premium Junior Suite

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Heating
Free minibar items
Flat-screen TV
Pillow menu
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Junior Suite

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Heating
Free minibar items
Flat-screen TV
Pillow menu
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Beachfront Junior Suite

Highlights

Balcony or patio
Private indoor hot tub
Air conditioning
Heating
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Heating
Free minibar items
Flat-screen TV
Pillow menu
  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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OCEANFRONT POOL SWIM UP SUITE | View from room

El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
8.6 out of 10, Excellent, 372 reviews
The price is €266
includes taxes & fees
21 Jul - 22 Jul
El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only
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About the area

Map
Km 95 Carr Cancun - Tulum Kantenah L2, Kantenah, ROO, 77710

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 75 min drive
  • Tulum Intl. Airport (TQO) - 80 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 22.4 miles/36.1 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Xtra Time Sports Bar
  • Guacamayas Bar
  • Beach Bbq
  • Lobby Bar White Sand
  • La Hacienda

About this property

El Dorado Seaside Palms Spa Resort-all Inclusive

At El Dorado Seaside Palms Spa Resort-all Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball and sunloungers, plus you'll have access to on-site scuba-diving. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and manicures and pedicures. Arrecifes, one of 10 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 3 poolside bars, a health club and a fitness centre.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

24-hour room service

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities
Football
Tennis
Volleyball

Entertainment

On-site entertainment and activities

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 38 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site valet parking
DONE

Transfers

    • Airport shuttle*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • 10 restaurants
  • 11 bars/lounges
  • 3 poolside bars
  • Coffee shop
  • 24-hour room service

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Personal watercraft (motorised)
  • Scuba diving
  • Shopping

Working away

  • Business centre
  • Meeting room
  • Conference space (8000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • 5 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • Flat-screen television
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Private indoor hot tub
  • In-room massage
  • Balcony or patio

Freshen up

  • Private bathroom
  • Jetted
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free international and long-distance calls

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Náay Spa. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Dining

Arrecifes – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Seaside Market – This restaurant specialises in international cuisine and serves breakfast and dinner. Open daily.
La Carreta – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Mia Casa – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Beach Barbeque – This beachfront restaurant specialises in barbecue and serves breakfast and lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

El Dorado Palms
El Dorado Seaside Palms Adults only All inclusive
El Dorado Palms By Karisma Adults Only All Inclusive
El Dorado Seaside Palms, Adults only All inclusive Hotel
El Dorado Seaside Palms, Adults only All inclusive Kantenah

Frequently asked questions

Does El Dorado Seaside Palms Spa Resort-all Inclusive offer free cancellation for a full refund?

Yes, El Dorado Seaside Palms Spa Resort-all Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at El Dorado Seaside Palms Spa Resort-all Inclusive?

Yes, there are 5 outdoor pools.

Are pets allowed at El Dorado Seaside Palms Spa Resort-all Inclusive?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at El Dorado Seaside Palms Spa Resort-all Inclusive?

Yes, there's free valet parking.

Is an airport shuttle service offered by El Dorado Seaside Palms Spa Resort-all Inclusive?

Yes, an airport shuttle is available.

What are the check-in and check-out times at El Dorado Seaside Palms Spa Resort-all Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

What is there to do at El Dorado Seaside Palms Spa Resort-all Inclusive and nearby?

Have fun with on-site activities such as volleyball and scuba-diving, and practise your swing on the tennis courts. Additional recreation on-site includes fitness classes, basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. El Dorado Seaside Palms Spa Resort-all Inclusive also has 3 poolside bars, 11 bars and a sauna, as well as a steam room, an arcade and a garden.

Are there restaurants at or near El Dorado Seaside Palms Spa Resort-all Inclusive?

Yes, there are 10 on-site restaurants, featuring al fresco dining, international cuisine and ocean views.

Does El Dorado Seaside Palms Spa Resort-all Inclusive have rooms with private hot tubs?

Yes, each room has a indoor private hot tub and a jetted bath.

Does El Dorado Seaside Palms Spa Resort-all Inclusive have any outdoor private spaces?

Yes, every room features a balcony or patio.

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El Dorado Seaside Palms Spa Resort-all Inclusive Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10

Una experiencia de relajación magnífica
2-night trip

6/10

4-night trip

8/10

El chef Juam Vargas excelente servicio. Y el camarero Erick trabajo excelente atencuin de todo el personal
7-night trip

10/10

Buenas instalaciones y servicio, la comida muy buena
4-night trip

4/10

7-night trip

8/10

7-night trip

10/10

El personal es increíble, el spa delicioso, la playa tranquila y hermosa. Y la comida y bebida es excelente
2-night trip

2/10

I planned my vacation (girls trip) several months ago. I requested 2 rooms, double beds needless to say we were given KING BEDS. The upgrade for the inconvenience was a room on the 6th floor(my room was initially on the 4th floor)Making the best of a bad situation we decided to add an extra day. Needless to say the room request for an extra day was never made by the resort representative. We were left scrambling for a room which is why i turned to Expedia. The resort would not discount a downgraded room as compensation for there error. It was suggested by a resort Supervisor to check with Expedia or 3rd party booking company for a lower rate. The resort is BEAUTIFUL the compassion/service leaves ALOT to be desired. I
1-night trip

10/10

amazing experience .will recommend to other family and friends..excellent service, food and staff
5-night trip

10/10

My husband & I stayed at Sensimar Seaside Suites & Spa from 3/24/18-3/30/18 & had the most wonderful, relaxing and pampered vacation ever! The staff from the moment of our arrival were very engaging & attentive. The grounds are beautiful and constantly maintained by all the wonderful staff working there.This is our 3rd stay at a Karisma property and we both agree this one is our absolute favorite! Our personal conceirge Ula was very friendly, personable and helpful making our dinner reservations ,spa appointments &just checking in to see how we were doing. I took morning yoga classes with Edgar who made everyone feel comfortable and at ease, outdoors just above the beach.We relaxed on the beautiful beach every day & were able to get a bali bed in a great spot. We were spoiled by Erbie ,our Beach Butler who always greeted us with the warmest smile and served us delicous appetizers throughout the day.The beach waitresses were awesome, always checking in to see if we would like a cocktail. We had delicous ,healthy & beautifully presented meals at every place we dined our entire vacation with wonderful staff. We had great breakfasts & awesome, attentive staff at the Beach Barbeque (Yobani) and Arrecifes (Alexis). We enjoyed delicious lunch meals at Boutique Burger and Beach BBQ. We had (2) very romantic and delicous Italian meals at Mia Casa (Jose) a very authentic Mexican dinner at La Carreta (Angel) & delicious Asain cuisine at Klay Talay. Gracias & we hope to return soon!!
6-night trip

8/10

Nuestra habitacion muy cerca de la playa y aunque la suite contratada era "ocean front view" la vista era demasido reducida ya que estabamos en el primer piso y la vegetacion tapa mucho la vista de la playa y el mar, pero aun asi era bonita y poco usual. El personal esta sumamente bien entrenado siempre sonrien y siempre te saludan con un Hola, nunca pasa nadie frente a un huesped sin saludarlo; los meseros extremadamente atentos y amables en especial Abraham del restaurante junto a la alberca y la hostess tambien muy atenta. La calidad de la comida es mucho mejor que cualquier otro hotel "all inclusive" ya que aqui si aplican lo de "gourmet inclusive" el restaurante oriental de maravilla, en fin muy buna comida. La playa parece una alberca ya que no hay oleaje por los rompeolas que impiden que haya marea alta. la atencion de los meseros en la playa muy buena y bebidas premium. Es nuestro 4 viaje a El dorado y seguiremos yendo. Hay que estar muy atentos al momento de hacer la reservacion ya que el nuevo hotel que ellos mismos construyeron al lado le estan poniendo el mismo nombre "El Dorado Sea side suites" pero este es un hotel bastante feo, nada que ver con las instalaciones del original si es nuevo pero los espacios estan sumamente reducidos. Al hotel original le estan cambiando el nombre por el de "TUI Sensimar"
4-night trip

4/10

Pictures from Expedia are wrong. Stated with El Dorado Seaside Suites instead of Sensimar Apartements
3-night trip

10/10

El hotel bien cuidado y limpio. La comida podía ser mejor. Le faltan meseros pues los que tienen, no son suficientes o les falta entrenamiento pues su servicio muy lento.