Bask in the sun at El Dorado Seaside Palms, Adults only All inclusive, a luxury hotel near Riviera Maya Golf Club. Unwind with a massage or body treatment at Náay Spa, enjoy international cuisine at one of 10 on-site restaurants and take advantage of activities like volleyball or basketball.
Reviews
7.87.8 out of 10
Good
Popular amenities
Airport transfer
Pool
Bar
Laundry facilities
Free parking
24/7 front desk
Main amenities (12)
Daily housekeeping
On the beach
10 restaurants and 3 poolside bars
11 bars/lounges
Full-service spa
5 outdoor pools
Health club
Outdoor tennis court
Sauna
Steam room
Beach umbrellas
Beach sunloungers
Feel at home (6)
Private bathroom
Private hot tub
Premium TV channels
Garden
Terrace
Daily housekeeping
Room options
Available filters for rooms
Showing 5 of 5 rooms
Swim Up Junior Suite
Highlights
Balcony or patio
Private indoor hot tub
Air conditioning
Heating
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
52 sq m
Sleeps 2
1 King Bed
Premium Junior Suite
Highlights
Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Heating
Free minibar items
Flat-screen TV
Pillow menu
55 sq m
Sleeps 2
1 King Bed
Luxury Junior Suite
Highlights
Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Heating
Free minibar items
Flat-screen TV
Pillow menu
49 sq m
Sleeps 2
1 King Bed
Beachfront Junior Suite
Highlights
Balcony or patio
Private indoor hot tub
Air conditioning
Heating
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
52 sq m
Sleeps 2
1 King Bed
Junior Suite
Highlights
Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Heating
Free minibar items
Flat-screen TV
Pillow menu
49 sq m
Sleeps 3
1 King Bed OR 2 Double Beds
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About this property
El Dorado Seaside Palms Spa Resort-all Inclusive
At El Dorado Seaside Palms Spa Resort-all Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball and sunloungers, plus you'll be within a 15-minute drive of Akumal Beach. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and manicures and pedicures. Arrecifes, one of 10 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 3 poolside bars, a health club and a fitness centre.
All-inclusive
This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
24-hour room service
Activities and facilities/equipment
All non-motorised water sports are included.
Water activities
Kayaking
Land activities
Fitness facilities
Football
Tennis
Volleyball
Entertainment
On-site entertainment and activities
Languages
English, French, German, Spanish
At a glance
DONE
Hotel size
38 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered on-site valet parking
DONE
Transfers
Airport shuttle*
DONE
Off-site
Area shuttle*
DONE
Other information
Designated smoking areas
Caters to adults only
Property amenities
Food and drink
10 restaurants
11 bars/lounges
3 poolside bars
Coffee shop
24-hour room service
What to do
On the beach
Fitness classes
Beach volleyball
Basketball
Personal watercraft (motorised)
Scuba diving
Shopping
Working away
Business centre
Meeting room
Conference space (8000 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Health club
5 outdoor pools
Arcade/games room
Full-service spa
Outdoor tennis court
Sauna
Steam room
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Upper floors accessible by stairs only
Room amenities
Be entertained
IPod docking station
DVD player
Flat-screen television
Premium satellite channels
Films for purchase
Home comfort
Air conditioning and heating
Ceiling fan
Free stocked minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout curtains
Turndown service
Premium bedding
What to enjoy
Private indoor hot tub
In-room massage
Balcony or patio
Freshen up
Private bathroom
Jetted
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Free international and long-distance calls
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Restaurant dining guide
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Náay Spa. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
Dining
Arrecifes – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Seaside Market – This restaurant specialises in international cuisine and serves breakfast and dinner. Open daily.
La Carreta – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Mia Casa – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Beach Barbeque – This beachfront restaurant specialises in barbecue and serves breakfast and lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Local area shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
El Dorado Palms
El Dorado Seaside Palms Adults only All inclusive
El Dorado Palms By Karisma Adults Only All Inclusive
El Dorado Seaside Palms, Adults only All inclusive Hotel
El Dorado Seaside Palms, Adults only All inclusive Kantenah
Frequently asked questions
Does El Dorado Seaside Palms Spa Resort-all Inclusive offer free cancellation for a full refund?
Yes, El Dorado Seaside Palms Spa Resort-all Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at El Dorado Seaside Palms Spa Resort-all Inclusive?
Yes, there are 5 outdoor pools.
Are pets allowed at El Dorado Seaside Palms Spa Resort-all Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at El Dorado Seaside Palms Spa Resort-all Inclusive?
Yes, there's free valet parking.
Is an airport shuttle service offered by El Dorado Seaside Palms Spa Resort-all Inclusive?
Yes, an airport shuttle is available.
What are the check-in and check-out times at El Dorado Seaside Palms Spa Resort-all Inclusive?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at El Dorado Seaside Palms Spa Resort-all Inclusive and nearby?
Have fun with on-site activities such as volleyball and scuba-diving, and practise your swing on the tennis courts. Additional recreation on-site includes fitness classes, basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. El Dorado Seaside Palms Spa Resort-all Inclusive also has 3 poolside bars, 11 bars and a sauna, as well as a steam room, an arcade and a garden.
Are there restaurants at or near El Dorado Seaside Palms Spa Resort-all Inclusive?
Yes, there are 10 on-site restaurants, featuring al fresco dining, international cuisine and ocean views.
Does El Dorado Seaside Palms Spa Resort-all Inclusive have rooms with private hot tubs?
Yes, each room has a indoor private hot tub and a jetted bath.
Does El Dorado Seaside Palms Spa Resort-all Inclusive have any outdoor private spaces?
Yes, every room features a balcony or patio.
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El Dorado Seaside Palms Spa Resort-all Inclusive Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.8/10
Staff & service
7.0/10
Amenities
8.0/10
Property conditions & facilities
Reviews
10/10
Una experiencia de relajación magnífica
ROGER
2-night trip
6/10
Verified traveller
4-night trip
8/10
El chef Juam Vargas excelente servicio. Y el camarero Erick trabajo excelente atencuin de todo el personal
Verified traveller
7-night trip
10/10
Buenas instalaciones y servicio, la comida muy buena
Verified traveller
4-night trip
4/10
Verified traveller
7-night trip
8/10
Verified traveller
7-night trip
10/10
El personal es increíble, el spa delicioso, la playa tranquila y hermosa. Y la comida y bebida es excelente
Karla
2-night trip
2/10
I planned my vacation (girls trip) several months ago. I requested 2 rooms, double beds needless to say we were given KING BEDS. The upgrade for the inconvenience was a room on the 6th floor(my room was initially on the 4th floor)Making the best of a bad situation we decided to add an extra day. Needless to say the room request for an extra day was never made by the resort representative. We were left scrambling for a room which is why i turned to Expedia. The resort would not discount a downgraded room as compensation for there error. It was suggested by a resort Supervisor to check with Expedia or 3rd party booking company for a lower rate. The resort is BEAUTIFUL the compassion/service leaves ALOT to be desired. I
Verified traveller
1-night trip
10/10
amazing experience .will recommend to other family and friends..excellent service, food and staff
romeo
5-night trip
10/10
My husband & I stayed at Sensimar Seaside Suites & Spa from 3/24/18-3/30/18 & had the most wonderful, relaxing and pampered vacation ever! The staff from the moment of our arrival were very engaging & attentive. The grounds are beautiful and constantly maintained by all the wonderful staff working there.This is our 3rd stay at a Karisma property and we both agree this one is our absolute favorite! Our personal conceirge Ula was very friendly, personable and helpful making our dinner reservations ,spa appointments &just checking in to see how we were doing. I took morning yoga classes with Edgar who made everyone feel comfortable and at ease, outdoors just above the beach.We relaxed on the beautiful beach every day & were able to get a bali bed in a great spot. We were spoiled by Erbie ,our Beach Butler who always greeted us with the warmest smile and served us delicous appetizers throughout the day.The beach waitresses were awesome, always checking in to see if we would like a cocktail. We had delicous ,healthy & beautifully presented meals at every place we dined our entire vacation with wonderful staff. We had great breakfasts & awesome, attentive staff at the Beach Barbeque (Yobani) and Arrecifes (Alexis). We enjoyed delicious lunch meals at Boutique Burger and Beach BBQ. We had (2) very romantic and delicous Italian meals at Mia Casa (Jose) a very authentic Mexican dinner at La Carreta (Angel) & delicious Asain cuisine at Klay Talay. Gracias & we hope to return soon!!
Kathy & Glenn
6-night trip
8/10
Nuestra habitacion muy cerca de la playa y aunque la suite contratada era "ocean front view" la vista era demasido reducida ya que estabamos en el primer piso y la vegetacion tapa mucho la vista de la playa y el mar, pero aun asi era bonita y poco usual. El personal esta sumamente bien entrenado siempre sonrien y siempre te saludan con un Hola, nunca pasa nadie frente a un huesped sin saludarlo; los meseros extremadamente atentos y amables en especial Abraham del restaurante junto a la alberca y la hostess tambien muy atenta. La calidad de la comida es mucho mejor que cualquier otro hotel "all inclusive" ya que aqui si aplican lo de "gourmet inclusive" el restaurante oriental de maravilla, en fin muy buna comida. La playa parece una alberca ya que no hay oleaje por los rompeolas que impiden que haya marea alta. la atencion de los meseros en la playa muy buena y bebidas premium. Es nuestro 4 viaje a El dorado y seguiremos yendo. Hay que estar muy atentos al momento de hacer la reservacion ya que el nuevo hotel que ellos mismos construyeron al lado le estan poniendo el mismo nombre "El Dorado Sea side suites" pero este es un hotel bastante feo, nada que ver con las instalaciones del original si es nuevo pero los espacios estan sumamente reducidos. Al hotel original le estan cambiando el nombre por el de "TUI Sensimar"
Xavier
4-night trip
4/10
Pictures from Expedia are wrong. Stated with El Dorado Seaside Suites instead of Sensimar Apartements
Verified traveller
3-night trip
10/10
El hotel bien cuidado y limpio. La comida podía ser mejor. Le faltan meseros pues los que tienen, no son suficientes o les falta entrenamiento pues su servicio muy lento.