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Hotel Santuario

2.5 star property
Breathe in fresh air on your own private escape. Wake up to panoramic views from your rooftop perch before discovering local treasures.

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Photo gallery for Hotel Santuario

Interior
Exterior
BBQ/picnic Area
Terrace/patio
Reception
In the heart of Guadalajara, Hotel Santuario offers a tranquil retreat near Expo Guadalajara. Take in stunning views from the rooftop terrace or grab a coffee at the on-site cafe, while enjoying convenient amenities like laundry facilities and bike rentals.

Reviews

7.8 out of 10
Good

Popular amenities

  • Laundry facilities
  • Non-smoking
  • Free WiFi
  • Restaurant

Main amenities (11)

  • Daily housekeeping
  • Restaurants
  • Rooftop terrace
  • Coffee shop/cafe
  • Terrace
  • Self-serve laundry
  • Barbecue grills
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
  • Bike hire

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Free cots/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Cable channels
Desk
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Single Use

Double Room Single Use

Double Room Single Use

Highlights

Free cots/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Cable channels
Desk
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Free cots/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Cable channels
Desk
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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Interior

Hotel Vigo

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  • 24/7 front desk
  • Non-smoking
7.0 out of 10, Good, 61 reviews
Hotel Vigo
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About the area

Map
Manuel Acuña 528 Zona Centro, Guadalajara, JAL, 44100

What's nearby

  • Guadalajara Cathedral - 11 min walk
  • Plaza de Armas - 12 min walk
  • Degollado Theater - 15 min walk
  • Avienda Chapultepec - 4 min drive
  • US Consulate General Guadalajara - 4 min drive

Getting around

  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 37 min drive
  • Refugio Station - 8 min walk
  • Plaza Universidad Station - 13 min walk
  • Mezquitan Station - 14 min walk

Restaurants

  • ‪Restaurante Lidia - ‬5 min walk
  • ‪Cenaduria Esther - ‬2 min walk
  • ‪Tortas Felipe - ‬3 min walk
  • ‪Los Famosos Equipales - ‬4 min walk
  • ‪Boca del Cielo - ‬5 min walk

About this property

Hotel Santuario

Hotel Santuario features a rooftop terrace and puts you within a 15-minute walk of Guadalajara Cathedral. Also, Avienda Chapultepec and US Consulate General Guadalajara are a short five-minute drive away. The property is only a short walk to public transportation: Refugio Station is 8 minutes and Plaza Universidad Station is 13 minutes.

Languages

Spanish

At a glance

DONE

Hotel size

    • 14 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 10 PM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 7:30 PM
    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • Barbecue grills

Travelling with children

  • Children stay for free (see details)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Bike hire

Facilities

  • Rooftop terrace
  • Traditional architecture

Accessibility

  • Wheelchair-accessible registration desk
  • Accessible bath
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Santuario Hotel
Hotel Santuario Guadalajara
Hotel Santuario Hotel Guadalajara

Frequently asked questions

Does Hotel Santuario offer free cancellation for a full refund?

Yes, Hotel Santuario does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Santuario?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Santuario?

Sorry, there's no on-site parking at Hotel Santuario.

What are the check-in and check-out times at Hotel Santuario?

Check-in start time: 2 PM; check-in end time: 10 PM. Check-out time is noon.

Is there an on-site casino at Hotel Santuario?

No, this hotel doesn't have a casino, but Majestic Casino (10-min drive) is nearby.

Are there restaurants at or near Hotel Santuario?

Yes, there's an on-site restaurant.

What's the area around Hotel Santuario like?

Hotel Santuario is in the heart of Guadalajara, a short 8-minute walk from Refugio Station and 11 minutes' walk from Guadalajara Cathedral.

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Hotel Santuario Reviews

Reviews

7.8

Good

7.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Very good

4-night trip

10/10 Exceptional

Excelente!!
Excelente atención y servicio!!
Irma Angelica, 1-night trip

8/10 Very good

Lugar muy céntrico, económico y acogedor. Ideal para llegar a dormir y darse un baño, y pasearse por Guadalajara.
2-night trip

10/10 Exceptional

Cordialidad
Muy buena atencion en general. El propietario muy atento y servicial
MERCEDES, 3-night trip

8/10 Very good

1-night trip

8/10 Very good

Erika joanna, 3-night trip

4/10 Fair

tuvimos el problema de no tener agua caliente para bañarnos , hay una sola persona que hace todo;es la recepcionista,es la del aseo, es la cocinera, es la que atiendelos desperfectos del hotel ,falta mas personal para que cada uno tenga la funcion correspondiente, el desyuno ke ofrecen no esta a la hora pues la muchacha no alcanza hacer todo , no hay anucio a fuera para encontrar el hotel, es cara la tarifa para el hotel que es, ya no volveria a ese hotel le falta mucho que ofrecer.
magali, 2-night trip

8/10 Very good

Great location in Historic district
Clean, comfortable and great location!
Victory, 1-night trip

2/10 Poor

personal agradable, mal olor en la habitación (humedad) la ropa de cama no huele a limpio. el pasador para cerrar la puerta no servía
Vero, 2-night trip

10/10 Exceptional

7-night trip

10/10 Exceptional

Perfect location.... great hospitality and very flexible
1-night trip

10/10 Exceptional

excelente ubicación y un servivio inmejorable
tiene cerca tanto el centro histórico como los servicios básicos, una cenaduría en la esquina, tiendas de conveniencia y el corredor turístico a solo dos cuadras
Mario, 8-night trip

8/10 Very good

6/10 Good

Good just for sleeping. Great service from staff.
Good just for sleeping. Great service from staff.

8/10 Very good

Breakfast it wasn’t good, the costumer service is poor it need a little more cleaner Nice colorful house, friendly people, the front of the hotel it doesn’t look like hotel

4/10 Fair

Is it a hotel?
This is not a typical 'hotel'. A husband and wife have several rooms they rent as a hotel. The place is difficult to find - even a taxi driver could not find it. The worst part is no maid service and black sheets and one black towel that are not clean and must last for the entire stay. Also the street side room is very noisy. Also there is no AC so it can be too warm even in winter. The only good news is the couple who own the place are nice and helpful and serve a fairly good hot breakfast.

8/10 Very good

8/10 Very good

Hotel agradable cerca de la catedral
Descanso garantizado, lugar tranquilo y el personal muy atento.
jacky, 2-night trip

4/10 Fair

POCO SEGURO-CANCELE RESERVACION
Al llegar al domicilio indicado, me encontré con una casa, no con un hotel, la zona no parecía segura, muy sola. La casa hacienda ni siquiera tenía letrero de hotel. Hablé a Expedia y cancelé la reservación. a las 11:30 de la noche tuve que buscar otra opción. Fue una mala experiencia.
3-night trip

10/10 Exceptional

A nice central location and all amenities worked.
Although I can only speak English the staff went out of their way to help me using Google Translate. It was the first hotel i stayed in Guadalajara where the hot water in the shower actually worked! Very nice bathrooms, fast wifi and a decent bed with AC if required. This is a nice place to book if you want to wander around the central part of the city and see many markets and historic buildings.
Liam, 3-night trip

4/10 Fair

No lo recomiendo.
La ubicación es en zona roja, las instalaciones bastantes rústicas, las camas muy viejas, las almohadas sucias.
Carlos, 2-night trip

10/10 Exceptional

Excelente ubicación y servicio
Excelente lugar me encantó , regresaremos
maria, 4-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Romeo, 2-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Excelente atención!
Las instalaciones son muy bonitas y la atención por parte del dueño es excelente.
1-night trip