234 Bath Road, Heathrow Point West, Hayes, England, UB3 5AP
What's nearby
Stockley Park - 7 min drive
Twickenham Stadium - 13 min drive
Windsor Castle - 13 min drive
Thorpe Park - 17 min drive
Hampton Court Palace - 19 min drive
Getting around
Heathrow Airport (LHR) - 6 min drive
London (LTN-Luton) - 39 min drive
Farnborough (FAB) - 44 min drive
Gatwick Airport (LGW) - 63 min drive
London (LCY-London City) - 87 min drive
Hayes & Harlington Station - 4 min drive
West Drayton Station - 8 min drive
Heathrow Terminals 2 & 3 Station - 12 min walk
Heathrow Terminals 2 & 3 Underground Station - 13 min walk
Restaurants
United Club - 11 min drive
Steak & Lobster - 3 min walk
Bijou Bar - 6 min walk
The Pheasant - 9 min walk
Marriott Executive Lounge - 6 min walk
About this property
Novotel London Heathrow Airport T1 T2 and T3
Novotel London Heathrow Airport T1 T2 and T3 puts you within a 15-minute drive of Windsor Castle and Thames River. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Nest Restaurant, which serves local and international cuisine and is open for breakfast, lunch and dinner. Also, Royal Botanic Gardens, Kew and Twickenham Stadium are within a short drive. Public transportation is close by: Heathrow Terminals 2 & 3 Underground Station is only 13 minutes on foot.
Languages
Czech, English, French
At a glance
Hotel size
166 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (GBP 17.00 per night)
Wheelchair-accessible parking on site
On-site parking is limited
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Free daily reception
24-hour room service
Working away
Business centre
Meeting rooms
Computer station
Conference space
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 2018
Library
Fireplace in reception
Television in common areas
24-hour fitness centre
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
55-inch flat-screen TV
Premium digital channels
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Sofa bed
Memory-foam mattress
Bed sheets provided
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
LED light bulbs
Special features
Dining
Nest Restaurant – This restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner.
Nest Bar – This bar specialises in local and international cuisine and serves brunch, lunch, dinner and light fare. Open 24 hours. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 15.95 for adults and GBP 11.95 for children
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Self-parking costs GBP 17.00 per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Novotel London Heathrow Airport T1 T2 and T3 Hotel
Novotel London Heathrow Airport T1 T2 and T3 Hayes
Novotel London Heathrow Airport T1 T2 and T3 Hotel Hayes
Frequently asked questions
Does Novotel London Heathrow Airport T1 T2 and T3 offer free cancellation for a full refund?
Yes, Novotel London Heathrow Airport T1 T2 and T3 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel London Heathrow Airport T1 T2 and T3?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Novotel London Heathrow Airport T1 T2 and T3?
Yes. Self-parking costs GBP 17.00 per night. Parking spaces may be limited.
What are the check-in and check-out times at Novotel London Heathrow Airport T1 T2 and T3?
Check-in start time: 3:00 PM; check-in end time: 5:00 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Novotel London Heathrow Airport T1 T2 and T3?
No, this hotel doesn't have a casino, but The Grosvenor Victoria Casino London (27-min drive) is nearby.
What is there to do at Novotel London Heathrow Airport T1 T2 and T3 and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Novotel London Heathrow Airport T1 T2 and T3?
Yes, Nest Restaurant offers local and international cuisine.
What's the area around Novotel London Heathrow Airport T1 T2 and T3 like?
Novotel London Heathrow Airport T1 T2 and T3 puts you in Heathrow Villages, in the heart of Hayes. Popular attractions include Windsor Castle, which is 13 minutes away by car.
Novotel London Heathrow Airport T1 T2 and T3 Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.0/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
2/10 Poor
4 January 2022
Night of hell
Hotel is now an immigration stop over hotel. I was not informed of the change of use and on arrival was not expected. It took me 2 hours to arrange alternative accommodation for the night and £37 in additional taxi fees
Philip
Philip, 1-night trip
Verified Hotels.com guest review
2/10 Poor
28 December 2021
Hotels.com didn’t tell us our hotel was closed
Hotels.com had forgotten to tell us that the Novotel has been closed for over a month to normal visitors. DO NOT BOOK
Laura
Laura, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 December 2021
Shall use again
HAZEL
HAZEL, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
6 December 2021
Ryan
Ryan, 2-night trip
Verified Hotels.com guest review
6/10 Good
5 December 2021
Andy
Andy, 1-night trip
Verified Hotels.com guest review
2/10 Poor
30 November 2021
VERONICA
VERONICA, 1-night trip
Verified Travelocity guest review
8/10 Very good
29 November 2021
Organised Chaos
Hotel was fine. Booking process after last minute hotel change not so great.
Narinder
Narinder, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
25 November 2021
They cancelled my booking so I didn't even stay there.
I'm still waiting for you to process my refund!!!!
KEITH
KEITH, 1-night romance trip
Verified Expedia guest review
2/10 Poor
23 November 2021
Lindsey
Lindsey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 November 2021
Simple and modern
Clean, spacious, simple and modern. Nice breakfast at good price, which made up for the slightly pricey parking.
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 November 2021
Kenneth
Kenneth, 1-night trip
Verified Expedia guest review
2/10 Poor
20 November 2021
Bruce
Bruce, 1-night trip
Verified Expedia guest review
8/10 Very good
20 November 2021
Bahulayan
Bahulayan, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
20 November 2021
Unfortunately due to unforeseen circumstances probably out of the hotels control we had to move hotel, was not told about what was due to happen.
Our belongs were gone through and we lost some items.
Communication would have made a bad situation a lot better.
Martin
Martin, 3-night romance trip
Verified Expedia guest review
2/10 Poor
17 November 2021
Lorely
Lorely, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
17 November 2021
Vula
Vula, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2021
Due to changes my reservation has been transferred to the Holiday inn at London Heathrow Airport. This hotel was excellent and the measures taken for my transfer there were quick and professional.
Yacouba
Yacouba, 1-night romance trip
Verified Expedia guest review
2/10 Poor
16 November 2021
Oh no
Home office detention centre, full of refugees
Evan
Evan, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
16 November 2021
We were only there for a few hours to catch an early flight. I booked a double room but at reception was told that I booked a single for 1 person so me and my partner were eventually give twin beds. I would have bothered to complain but we were tired from traveling and only there for 1 night. The room was strange. No proper bathroom door. Shower pressure was so so. There were quite a few stains on the carpets.
Anna-Marie
Anna-Marie, 1-night romance trip
Verified Expedia guest review
6/10 Good
15 November 2021
Robin
Robin, 1-night trip
Verified Hotels.com guest review
6/10 Good
15 November 2021
We arrived and was told we were given another hotel