Rumah Makan & Lesehan Taliwang Kania - 10 min walk
Citi Crab - 7 min walk
Bubur Bandung Sari Rasa - 6 min walk
About this property
Golden Palace Hotel Lombok
Take in the views from the rooftop terrace when you stay at Golden Palace Hotel Lombok. Guests can visit the spa to be pampered with Thai massages, body wraps or facials, and Cendrawasih, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights include 2 bars/lounges, an outdoor pool and a poolside bar.
Languages
English, Indonesian
At a glance
Hotel size
198 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
No on-site parking
Transfers
Airport shuttle (available 24 hours)*
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
2 restaurants
2 bars/lounges
Poolside bar
Coffee shop
Barbecue grills
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
What to do
Fitness classes
Karaoke
Working away
24-hour business centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Porter/bellhop
Facilities
1 building/tower
Built in 2014
Safe-deposit box at front desk
Rooftop terrace
Garden
Picnic area
Television in common areas
Fitness centre
An outdoor pool
Full-service spa
Sauna
Massage/treatment rooms
Banquet hall
Accessibility
Lift
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
32-inch LED TV
Cable TV channels
Home comfort
Coffee/tea maker
Slippers
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Jasmine has 3 treatment rooms, including rooms for couples. Services include sports massages, Thai massages, facials and body wraps. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.
Dining
Cendrawasih – This fine-dining restaurant serves breakfast, lunch and dinner.
Merak – This restaurant specialises in Indonesian cuisine and serves breakfast, lunch and dinner. Open daily.
Rooptop Garden – On-site rooftop bar. Guests can enjoy al fresco dining (weather permitting). Open daily.
Pool Bar – This coffee shop is located by the pool. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 110000 for adults and IDR 110000 for children
Airport shuttle service is offered for an extra charge of IDR 300000.00 per vehicle (one way)
Children & extra beds
Rollaway beds are available for IDR 350000.0 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Golden Palace Hotel Lombok Mataram
Golden Palace Hotel Lombok
Golden Palace Lombok Mataram
Golden Palace Lombok
Golden Palace Lombok Mataram
Golden Palace Hotel Lombok Hotel
Golden Palace Hotel Lombok Mataram
Golden Palace Hotel Lombok Hotel Mataram
Frequently asked questions
Is there a pool at Golden Palace Hotel Lombok?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Golden Palace Hotel Lombok?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Golden Palace Hotel Lombok?
Sorry, there's no on-site parking at Golden Palace Hotel Lombok.
Is an airport shuttle service offered by Golden Palace Hotel Lombok?
Yes, an airport shuttle is available. The charge is IDR 300000.00 per vehicle one way.
What are the check-in and check-out times at Golden Palace Hotel Lombok?
Check-in start time: 2:00 PM; check-in end time: 11:30 PM. Check-out time is noon.
What is there to do at Golden Palace Hotel Lombok and nearby?
On-site recreation at Golden Palace Hotel Lombok includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Golden Palace Hotel Lombok also has 2 bars, a sauna and a fitness centre, as well as a picnic area and a garden.
Are there restaurants at or near Golden Palace Hotel Lombok?
Yes, there are 2 on-site restaurants, featuring al fresco dining and Indonesian cuisine.
What's the area around Golden Palace Hotel Lombok like?
Golden Palace Hotel Lombok is located a short 8-minute walk from Mataram Mall.
Golden Palace Hotel Lombok Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
10/10
Amenities
9.2/10
Property conditions & facilities
Reviews
10/10 Exceptional
30 January 2020
Nice hotel. Spacious comfortable room, a bit dated and that's probably why the rate is relatively low. The grounds are very attractive and the pool is fantastic. The rooftop restaurant is also very nice. Good breakfast. The staff is very cordial. Special thanks to Ogy who pampers his guests!
Verified traveller
2-night trip
Verified CheapTickets guest review
8/10 Very good
24 August 2019
Everything is ok except this time there is a cockroach in the room
Eng Seng
Eng Seng, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 April 2019
Comfortable stay and breakfast was great
Lynne
Lynne, 7-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 April 2019
Breakfast with lots of variety. Comfortable bed
Lynne
Lynne, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 December 2018
great hotel
Good breakfast and clean rooms and big toilet
kevin jern hui
kevin jern hui, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
21 December 2018
Verified traveller
2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
14 May 2018
clean hotel with a great location
its a business hotel with comfortable beds and a good selection of food for breakfast. hotel and rooms were squeaky clean and staff were professional throughout my stay. very near to all convenient stores and shopping malls (mataram mall, epicentrum mall)
Muhammad Syadad
Verified Hotels.com guest review
10/10 Exceptional
26 March 2018
City centre
Nice hotel to stay in the centre of lombok town. It takes about 40mins to travel to the Jetty if you intend to go to the gili islands.
Nui Phoy
Verified Hotels.com guest review
10/10 Exceptional
28 February 2018
More than expected!
Definitely worth for money! Great breakfast with lots varieties, friendly and helpful staffs. We stayed in two connecting deluxe rooms, decent 4/5 star room size, comfortable bed and quite clean.
POH CHAI
POH CHAI, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
25 November 2017
Hotel in city centre. Affordable and pleasant.
Worth the money and time. The room is spacious and cosy.
PY
PY, 2-night trip
Verified Expedia guest review
10/10 Exceptional
27 September 2017
Great hotel
Great stay. Lovely room, comfy bed & pillow, quite good buffet breakfast, friendly staff, and affordable/bargain price. Highly recommend. The new mall (Epicerium?) is just short distance away and so is Mattaram mall.
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
7 September 2017
KAMAL BECK
KAMAL BECK, 3-night romance trip
Verified Hotels.com guest review
8/10 Very good
13 August 2017
Great hotel
Great hotel. Clean and spacious room. Excellent service. All staffs full of smile. Breakfast is standard. Located in central Mataram. The only issue is we booked 2 bedroom with 2 single bed in each room. They gave us king bed in 1 of the room and different floor. They told me I have to request in same floor when I booked.
Verified traveller
3-night family trip
Verified Hotels.com guest review
8/10 Very good
9 July 2017
close to the epicentrum mall
the staffs were very friendly and nice. indonesian hospitality at its best
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
4 April 2017
Great hotel not too far from the city centre.
Very reasonable cost. Breakfast is buffet with mixture of Asian and western food. They havent quite mastered the art of fried ice cream but that is a small thing. Very pleasant and helpful staf.
dave
Verified Expedia guest review
10/10 Exceptional
24 December 2016
Excellent hotel.
Very nice. Clean and spacious. Courteous staff.
Need ride to reach places of attraction.
Breakfast was varied and we'll prepared.
wp
Verified Expedia guest review
8/10 Very good
5 September 2016
Nice Hotel with a rooftop dining and drinks
Wide spread of food for breakfast buffet and taste good.